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All 6 Royat hotels

BEST WESTERN PREMIER Hotel Princesse Flore

5.0 of 5 Hotel   |   5 place Allard, 63130 Royat, France
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84%
Ranked #1 of 6 hotels in Royat
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Tim B St Peter Port, United Kingdom
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133 people have reviewed this hotel

Traveler rating
    68
    40
    20
    5
    0
See reviews for
26
63
5
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
St Peter Port, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

From the moment my wife and I saw this hotel we were happy. It looked like a five star property and it delivered in almost every aspect. From Marlene, the attractive, friendly and helpful receptionist who made us feel welcome straight away to the glorious roof top bar and restaurant. The hotels location is perfect for visiting attractions like the... More

Was this review helpful? Yes 1
Ingleby Barwick
Contributor
15 reviews 15 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived in torrential rain so our spirits were a little low but what a lovely surprise this was. The hotel exudes quality and luxury. Everything is pristine and of the highest standards. Importantly, we were made to feel well cared for as every member of staff we met was helpful, friendly and polite. The hotel has a spacious, secure... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 1, 2014 via mobile

Although it is positioned outside of Clermont-Ferrand city centre, it only takes 8-10min to drive in and is a far prettier and atmospheric hotel than the city based ones. Spa has opened up next door a few years ago. access is free to guests, across one of the floors/corridors though only for pool. You have to book massage etc. Hotel... More

Was this review helpful? Yes 2
Bruno I, Directeur général at BEST WESTERN PREMIER Hotel Princesse Flore, responded to this review

Dear Friends Thanks for your stay in the Princesse Flore Hotel Hope to see you again I stay at your disposal best regards More

Melbourne, Australia
Contributor
17 reviews 17 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 14, 2014

We spent one night at this most majestic hotel. The suite was outfitted with elegant soft furnishings and the windows opened to magnificent views over the church and other lovely buildings. The staff were at all times helpful and quick to respond to our questions. The spa and pool area was clean and fun to use. The evening meal in... More

Was this review helpful? Yes 2
Bruno I, Directeur général at BEST WESTERN PREMIER Hotel Princesse Flore, responded to this review

Dear Friends Thanks for your comment Hope to see again Best regards More

Bourganeuf, France
1 review
4 of 5 stars Reviewed March 6, 2014

Friendly, helpful staff, the room was alot smaller than expected, though lovely bathroom. Comfortable bed with quality bedding and towels. The hospitality tray was a joke! luckily we both didn't want a coffee or tea as only 1 or each! (There was one instant coffee sachet and 1 decaf, 1 ordinary teabag, 1 green and one flavoured, only 1 milk!)... More

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Bruno I, Directeur général at BEST WESTERN PREMIER Hotel Princesse Flore, responded to this review

Dear friends We thank you for your stay in our hotel The satisfaction of our customers is our primary focus, so we're sensitive to constructive feedback from our clients. Free and private access to the Royatonic Spa Center is highly appreciated by our customers. We hope to have the chance to receive you again. Best regards Bruno Ibanez More

Senior Contributor
26 reviews 26 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 4, 2014

Arrived to not be greeted by a concierge, most unusual for a 5 star hotel. The room I was taken to initially was like a match box, and would have been far better with a single bed in it! The hotel did move me to a more suitable room. I had booked dinner in the hotel only to find that... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 6, 2014

As another reviewer has said, forget frostiness as both reception and restaurant staff were so welcoming and helpful. Parking is easy but pay when you are there - the public car park is big (watch out for events though if you definitely need a space). Rooms were great in a really nice building overlooking the square. Breakfast was gargantuan with... More

Was this review helpful? Yes 2
Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 27, 2013

This hotel is in a lovely town. It is set in a main square with plenty of pay & display car parking. It costs about 4 euros a day to park there so don't bother paying 15 euros a day to park in the hotel car park. If you turn right as you leave the hotel there is a park... More

Was this review helpful? Yes 1
Martial M, Directeur général at BEST WESTERN PREMIER Hotel Princesse Flore, responded to this review

Dear Deb2933, Thank you for posting a review about your recent stay. I am happy to read that you enjoyed the spaciousness of our suites, the convenient location and the friendly staff. It 's always a pleasure for us by offering the cuddly lion to our young guest. I look forward to welcoming you back to the hotel on a... More

Valley Park, Missouri
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 9, 2013

Forget about French cold receptions. This front desk was extra friendly. They assisted us in finding great restaurants to dine at. Provided quick taxi service. Breakfast was phenomenal. Beautiful view. Great place to stay at.

Was this review helpful? Yes 1
Martial M, Directeur général at BEST WESTERN PREMIER Hotel Princesse Flore, responded to this review

Dear Economan1963, Thanks for posting a great review and I am delighted to read that you enjoyed an exceptional stay with us.I will share your review with the team and I know that they will be very appreciative of your comments. I look forward to welcoming you back to the hotel on a future visit. Sincerely, More

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Additional Information about BEST WESTERN PREMIER Hotel Princesse Flore

Address: 5 place Allard, 63130 Royat, France
Phone Number:
Location: France > Auvergne > Puy-de-Dome > Royat
Price Range (Based on Average Rates): $$
Hotel Class:5 star — BEST WESTERN PREMIER Hotel Princesse Flore 5*
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38 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Come and discover all the comfort and elegance of the Princesse Flore's 43 rooms and suites right in the historical heart of Royat, near Clermont-Ferrand. The hotel was entirely refurbished in 2008 to re-create a warm atmosphere which will take you on a charming journey into the late-nineteenth century.With its elegant grandeurs and harmonious coloursthe Princess Flore offers a taste of luxury to thosewho appreciate an exceptional ambiance ... more   less 
Number of rooms
43

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?