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All 6 Royat hotels

BEST WESTERN PREMIER Hotel Princesse Flore

5.0 of 5 Hotel   |   5 place Allard, 63130 Royat, France
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79%
Ranked #1 of 6 hotels in Royat
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
Candida W Melbourne, Australia
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75 people have reviewed this hotel

Traveler rating
    31
    27
    14
    3
    0
See reviews for
15
35
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Melbourne, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We spent one night at this most majestic hotel. The suite was outfitted with elegant soft furnishings and the windows opened to magnificent views over the church and other lovely buildings. The staff were at all times helpful and quick to respond to our questions. The spa and pool area was clean and fun to use. The evening meal in... More

Was this review helpful? Yes 1
Bourganeuf, France
1 review
4 of 5 stars Reviewed March 6, 2014

Friendly, helpful staff, the room was alot smaller than expected, though lovely bathroom. Comfortable bed with quality bedding and towels. The hospitality tray was a joke! luckily we both didn't want a coffee or tea as only 1 or each! (There was one instant coffee sachet and 1 decaf, 1 ordinary teabag, 1 green and one flavoured, only 1 milk!)... More

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Bruno I, Directeur général at BEST WESTERN PREMIER Hotel Princesse Flore, responded to this review

Dear friends We thank you for your stay in our hotel The satisfaction of our customers is our primary focus, so we're sensitive to constructive feedback from our clients. Free and private access to the Royatonic Spa Center is highly appreciated by our customers. We hope to have the chance to receive you again. Best regards Bruno Ibanez More

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 4, 2014

Arrived to not be greeted by a concierge, most unusual for a 5 star hotel. The room I was taken to initially was like a match box, and would have been far better with a single bed in it! The hotel did move me to a more suitable room. I had booked dinner in the hotel only to find that... More

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 6, 2014

As another reviewer has said, forget frostiness as both reception and restaurant staff were so welcoming and helpful. Parking is easy but pay when you are there - the public car park is big (watch out for events though if you definitely need a space). Rooms were great in a really nice building overlooking the square. Breakfast was gargantuan with... More

Was this review helpful? Yes 2
Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 27, 2013

This hotel is in a lovely town. It is set in a main square with plenty of pay & display car parking. It costs about 4 euros a day to park there so don't bother paying 15 euros a day to park in the hotel car park. If you turn right as you leave the hotel there is a park... More

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Martial M, Directeur général at BEST WESTERN PREMIER Hotel Princesse Flore, responded to this review

Dear Deb2933, Thank you for posting a review about your recent stay. I am happy to read that you enjoyed the spaciousness of our suites, the convenient location and the friendly staff. It 's always a pleasure for us by offering the cuddly lion to our young guest. I look forward to welcoming you back to the hotel on a... More

Valley Park, Missouri
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 9, 2013

Forget about French cold receptions. This front desk was extra friendly. They assisted us in finding great restaurants to dine at. Provided quick taxi service. Breakfast was phenomenal. Beautiful view. Great place to stay at.

Was this review helpful? Yes 1
Martial M, Directeur général at BEST WESTERN PREMIER Hotel Princesse Flore, responded to this review

Dear Economan1963, Thanks for posting a great review and I am delighted to read that you enjoyed an exceptional stay with us.I will share your review with the team and I know that they will be very appreciative of your comments. I look forward to welcoming you back to the hotel on a future visit. Sincerely, More

Nanaimo, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 16, 2013

This hotel was simply amazing, and the only downside is that we did not spend more time in Royat and at this hotel. My family and I stayed at this wonderful hotel as a stop over travelling between the North to the South of France on our holiday. For this reason the next time we come to France we will... More

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Chicago, IL
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 13, 2012

This was our first stop to de-jet lag and I can not say enough about the facilities, the food and the staff. The Princesse Flore decore has a very roaring twenties vibe and the paintings of the flappers in the bar are wonderful; as are the women in hats in the dining room. Our room was spacious, quiet and very... More

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Clermont-Ferrand, France
2 reviews
5 of 5 stars Reviewed September 28, 2011

I didn't stay personnally at the Hotel but my parents and sister went to the Bruch on Sunday 21th of febuary for the 50th of my mother. I called form usa to order specials treatments for them : Flowers, desert and glass of champagne. My parents told me that the service was absolutly awesome and the food huge and the... More

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France
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 22, 2009

Nice quiet and peaceful hotel.... 3 Complaints... The breakfast was very poor. I have had much better at Mercure and Novotel 2 and 3 star hotels.... I was expecting much more from such a swank hotel... No shower, only a tub with a hand held wand sprayer with no option to hold it overhead or a wall mount and it... More

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Additional Information about BEST WESTERN PREMIER Hotel Princesse Flore

Address: 5 place Allard, 63130 Royat, France
Phone Number:
Location: France > Auvergne > Puy-de-Dome > Royat
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Royat
Price Range (Based on Average Rates): $$
Hotel Class:5 star — BEST WESTERN PREMIER Hotel Princesse Flore 5*
Official Description (provided by the hotel):
Come and discover all the comfort and elegance of the Princesse Flore's 43 rooms and suites right in the historical heart of Royat, near Clermont-Ferrand. The hotel was entirely refurbished in 2008 to re-create a warm atmosphere which will take you on a charming journey into the late-nineteenth century.With its elegant grandeurs and harmonious coloursthe Princess Flore offers a taste of luxury to thosewho appreciate an exceptional ambiance ... more   less 
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