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Camping Airotel L'Ocean

24 rue du Repos, 33680 Lacanau-Ocean, Lacanau, France
Camping Airotel L'Ocean
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210 reviews from our community

Traveler rating
    59
    76
    35
    20
    20
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138
17
2
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
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    (210)
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    (51)
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    (111)
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    (44)
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    (4)
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1 review
5 of 5 stars Reviewed 3 weeks ago

Like most people have stated we stayed with Matthews. Not the newest caravan but very clean and didn't disappoint at all. The new pool is amazing! BUT! the speedo rule is a bit of a pain for a middle aged Welsh man with a bit of a belly. Then again this is my issue and not the sites. Id you... More 

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Huddersfield, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This site are a waste of time. I booked my summer holiday with them, they took all my details online, my name, address, credit card details even! It took me 20 minutes to book with them - and a couple of days later I got a cheery message saying - really sorry, we've no pitches for you - we hope... More 

Was this review helpful? Yes 2
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Thank you for your review on Tripadvisor. To answer your point, here's how our online booking system: Once your request sent via the system, we check the availability and manually validate reservation. We make it a point of honor to process applications within 48 hours to 72 hours maximum. We hope to have answered your remarks. See you soon More 

UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 24, 2015

I checked online availability and as it said it was available so I showed the family, got agreement that we wanted to go to this site. Checked that hotels en route were available, lined up the travel arrangements (luckily didn't book them!), I then emailed to ask some questions before booking, only to be told that there are no pitches... More 

Was this review helpful? Yes
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Thank you for your review on Tripadvisor. To answer your point, here's how our online booking system: Once your request sent via the system, we check the availability and manually validate reservation. We make it a point of honor to process applications within 48 hours to 72 hours maximum. We hope to have answered your remarks. See you soon More 

2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 26, 2014

It saddens me to rate this campsite one star as we had a fantastic holiday on a lovely site with many facilities and an ideal location for the beach and cycling. However, we were treated badly at the end of the holiday. As we had to catch an early flight back to Scotland, we could not meet the staff who... More 

Was this review helpful? Yes 5
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Thank you for your review on trip advisor. We have responded to your messages. We do not doubt that you have done the cleaning before your departure but we state in which we found the mobile home did not comply with our requirements, it is for this reason that we have applied the cleaning fee. Here's what we said on... More 

Nottingham, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 17, 2014

Loved this place. Brilliant swimming pools. Walking distance to beach and local town. Beautiful beach and great surfing. Excellent weds and Friday markets. My daughter says you must try the local speciality , Canelles. Good access via cycle routes. Lots of places to visit such as bordaux.

Was this review helpful? Yes 1
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review
Google Translation

Vielen Dank für Ihre Bewertung auf Tripadvisor. Wir freuen uns zu lesen, dass Sie hatten eine gute Zeit mit uns... More 

Co. Antrim
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 16, 2014

We stayed here for two weeks at the start of July 2014 with Matthews Holidays. The mobile homes are not the most modern but they are clean and comfortable. The company are also very reasonably priced. The campsite itself has all that you would need. A shop (a little more expensive than the local supermarket), kids' club (although mostly French... More 

Was this review helpful? Yes 3
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review
Google Translation

Merci pour votre avis déposé sur Trip Advisor Nous sommes heureux d'avoir répondu à vos attentes et nous serons ravis... More 

Contributor
17 reviews 17 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 27, 2014 via mobile

Admittedly, the weather was fabulous! Even so. I am finding it hard to understand some of the harsh reviews of this site, especially, about the Matthews experience! Yes, the caravans aren't as new and fancy as the other firms on site. However, they are clean and make a perfectly good base. And are a lot more reasonably priced than other... More 

Was this review helpful? Yes 4
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Thank you for you nice advice on Trip Advisor. We wish we see you soon ! Regards More 

Truro, United Kingdom
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 22, 2013

The site is in a great location as close to the beach but is very busy because of the new pool complex which has a rapids section which probably wouldn't pass UK Health and Safety standards as pretty ferocious for younger kids to cope with. The roads were full of holes and the site pretty uncared for generally with empty... More 

Was this review helpful? Yes 3
Braintree, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 20, 2013

We stayed here July/Aug 2013 for 14 nights in an Ocean accommodation. There was 2 adults, and 2 children, 15 and 8. We picked this site primarily for access to beach for surfing and the fantastic looking swimming pool for the kids. The site itself seemed very clean and well laid out, it was busy and lively but not overcrowded.... More 

Was this review helpful? Yes 1
lancashire
Contributor
20 reviews 20 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 28, 2013

We have just returned from 11 days at this site staying with Matthews France. This is our 4th French campsite and 3rd time with Matthews who are generally better value than other operators. The site is big, hilly and sandy! All other operators on the site are French or Dutch so there were not many English around and the site isn't... More 

Was this review helpful? Yes 6
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