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Camping Airotel L'Ocean

24 rue du Repos, 33680 Lacanau-Ocean, Lacanau, France
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271 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (271)
  • Mar-May only
    (51)
  • Jun-Aug only
    (172)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (4)
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noordwijk
Level Contributor
117 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Unfortunately I cannot say that we were overwhelmed by the campsite. 7 years ago we had a great time in the same campsite but it was off peak season, it felt there was more space and less people but that was also before the pool upgrade. Our mobilhome (nr 449) was located by the public showers & toilets and that... More 

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Crewe, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been to a few campsites and this is the favourite so far. Excellent pools and slides etc, the kids loved it and I loved that the water wasn't too cold! We relaxed and enjoyed spending time as a family. Roberta the Matthews rep is amazing, nothing too much trouble and a really lovely lady. Really didn't want to... More 

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Aveiro
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The pool abd the beach are amazing and we spent every day there! We are at the on site bistro/cafe on a couple of occasions, alas they were quite laid back with service and it was a little pricey. The site was peaceful and relatively quiet with lot of places to run, bike and walk trough the green protected area.... More 

Was this review helpful? Yes 1
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Hi and thank you for your comment on Trip Advisor. We are delighted that you had a good time with us and will be pleased to welcome you again. More 

Stoke on Trent
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 29, 2015 via mobile

We booked our holiday through Matthews France. We were greeted by our fabulous rep, Roberta. This lady is very knowledgable and really helpful about the local area, and her little Grotto is so charming! The Lodge accommodation was spacious, but we had to adapt the twin beds to make a double bed, as we went with another couple. Focus and... More 

Was this review helpful? Yes 4
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Hello and thank you for your comment. We are pleased that you had a real pleasure to stay with us. Looking forward to see you again. Regards, More 

Dublin
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 12, 2015 via mobile

We spent nearly 2 weeks here and was our first tenting experience in France. Reception staff friendly and helpful. Pitches good size with privacy. Toilet and shower facilities clean (don't forget to bring your own toilet roll & hand wash if renting a pitch). Great aquatic centre in the camp site our boys loved it however; rather choppy wave pool... More 

Was this review helpful? Yes 3
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Hello and thanks you for your comment. We are pleased that you spent a good time with us. Looking forward to see you again Regards, More 

Glasgow, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 10, 2015

Cracking place to chill out and unwind. Close to beach and local hotspots. Amenities are perfect. The guy in the store is helpful and the cafe serves up good coffee/food/beer. Good base to explore the Médoc vineyards and the delights of Bordeaux.

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Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Hello and thank you for your nice comment. We will be pleased to welcome you again. Regards More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2015

Like most people have stated we stayed with Matthews. Not the newest caravan but very clean and didn't disappoint at all. The new pool is amazing! BUT! the speedo rule is a bit of a pain for a middle aged Welsh man with a bit of a belly. Then again this is my issue and not the sites. Id you... More 

Was this review helpful? Yes 1
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Thank you for your nice review on tripadvisor. We look forward to seeing you again year camping holiday. See you soon More 

Huddersfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 30, 2015

This site are a waste of time. I booked my summer holiday with them, they took all my details online, my name, address, credit card details even! It took me 20 minutes to book with them - and a couple of days later I got a cheery message saying - really sorry, we've no pitches for you - we hope... More 

Was this review helpful? Yes 3
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Thank you for your review on Tripadvisor. To answer your point, here's how our online booking system: Once your request sent via the system, we check the availability and manually validate reservation. We make it a point of honor to process applications within 48 hours to 72 hours maximum. We hope to have answered your remarks. See you soon More 

UK
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 24, 2015

I checked online availability and as it said it was available so I showed the family, got agreement that we wanted to go to this site. Checked that hotels en route were available, lined up the travel arrangements (luckily didn't book them!), I then emailed to ask some questions before booking, only to be told that there are no pitches... More 

Was this review helpful? Yes 1
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Thank you for your review on Tripadvisor. To answer your point, here's how our online booking system: Once your request sent via the system, we check the availability and manually validate reservation. We make it a point of honor to process applications within 48 hours to 72 hours maximum. We hope to have answered your remarks. See you soon More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 26, 2014

It saddens me to rate this campsite one star as we had a fantastic holiday on a lovely site with many facilities and an ideal location for the beach and cycling. However, we were treated badly at the end of the holiday. As we had to catch an early flight back to Scotland, we could not meet the staff who... More 

Was this review helpful? Yes 5
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Thank you for your review on trip advisor. We have responded to your messages. We do not doubt that you have done the cleaning before your departure but we state in which we found the mobile home did not comply with our requirements, it is for this reason that we have applied the cleaning fee. Here's what we said on... More 

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