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Camping Airotel L'Ocean

24 rue du Repos, 33680 Lacanau-Ocean, Lacanau, France
Camping Airotel L'Ocean
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222 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stoke on Trent
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We booked our holiday through Matthews France. We were greeted by our fabulous rep, Roberta. This lady is very knowledgable and really helpful about the local area, and her little Grotto is so charming! The Lodge accommodation was spacious, but we had to adapt the twin beds to make a double bed, as we went with another couple. Focus and... More 

Was this review helpful? Yes 1
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Hello and thank you for your comment. We are pleased that you had a real pleasure to stay with us. Looking forward to see you again. Regards, More 

Dublin
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We spent nearly 2 weeks here and was our first tenting experience in France. Reception staff friendly and helpful. Pitches good size with privacy. Toilet and shower facilities clean (don't forget to bring your own toilet roll & hand wash if renting a pitch). Great aquatic centre in the camp site our boys loved it however; rather choppy wave pool... More 

Was this review helpful? Yes 2
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Hello and thanks you for your comment. We are pleased that you spent a good time with us. Looking forward to see you again Regards, More 

Glasgow, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Cracking place to chill out and unwind. Close to beach and local hotspots. Amenities are perfect. The guy in the store is helpful and the cafe serves up good coffee/food/beer. Good base to explore the Médoc vineyards and the delights of Bordeaux.

Was this review helpful? Yes
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Hello and thank you for your nice comment. We will be pleased to welcome you again. Regards More 

1 review
5 of 5 stars Reviewed May 4, 2015

Like most people have stated we stayed with Matthews. Not the newest caravan but very clean and didn't disappoint at all. The new pool is amazing! BUT! the speedo rule is a bit of a pain for a middle aged Welsh man with a bit of a belly. Then again this is my issue and not the sites. Id you... More 

Was this review helpful? Yes
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Thank you for your nice review on tripadvisor. We look forward to seeing you again year camping holiday. See you soon More 

Huddersfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 30, 2015

This site are a waste of time. I booked my summer holiday with them, they took all my details online, my name, address, credit card details even! It took me 20 minutes to book with them - and a couple of days later I got a cheery message saying - really sorry, we've no pitches for you - we hope... More 

Was this review helpful? Yes 2
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Thank you for your review on Tripadvisor. To answer your point, here's how our online booking system: Once your request sent via the system, we check the availability and manually validate reservation. We make it a point of honor to process applications within 48 hours to 72 hours maximum. We hope to have answered your remarks. See you soon More 

Travelers are raving about these Lacanau-Ocean hotels

UK
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 24, 2015

I checked online availability and as it said it was available so I showed the family, got agreement that we wanted to go to this site. Checked that hotels en route were available, lined up the travel arrangements (luckily didn't book them!), I then emailed to ask some questions before booking, only to be told that there are no pitches... More 

Was this review helpful? Yes
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Thank you for your review on Tripadvisor. To answer your point, here's how our online booking system: Once your request sent via the system, we check the availability and manually validate reservation. We make it a point of honor to process applications within 48 hours to 72 hours maximum. We hope to have answered your remarks. See you soon More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 26, 2014

It saddens me to rate this campsite one star as we had a fantastic holiday on a lovely site with many facilities and an ideal location for the beach and cycling. However, we were treated badly at the end of the holiday. As we had to catch an early flight back to Scotland, we could not meet the staff who... More 

Was this review helpful? Yes 5
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Thank you for your review on trip advisor. We have responded to your messages. We do not doubt that you have done the cleaning before your departure but we state in which we found the mobile home did not comply with our requirements, it is for this reason that we have applied the cleaning fee. Here's what we said on... More 

Nottingham, England, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 17, 2014

Loved this place. Brilliant swimming pools. Walking distance to beach and local town. Beautiful beach and great surfing. Excellent weds and Friday markets. My daughter says you must try the local speciality , Canelles. Good access via cycle routes. Lots of places to visit such as bordaux.

Was this review helpful? Yes 1
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review
Google Translation

Vielen Dank für Ihre Bewertung auf Tripadvisor. Wir freuen uns zu lesen, dass Sie hatten eine gute Zeit mit uns... More 

Co. Antrim
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 16, 2014

We stayed here for two weeks at the start of July 2014 with Matthews Holidays. The mobile homes are not the most modern but they are clean and comfortable. The company are also very reasonably priced. The campsite itself has all that you would need. A shop (a little more expensive than the local supermarket), kids' club (although mostly French... More 

Was this review helpful? Yes 3
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review
Google Translation

Merci pour votre avis déposé sur Trip Advisor Nous sommes heureux d'avoir répondu à vos attentes et nous serons ravis... More 

Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 27, 2014 via mobile

Admittedly, the weather was fabulous! Even so. I am finding it hard to understand some of the harsh reviews of this site, especially, about the Matthews experience! Yes, the caravans aren't as new and fancy as the other firms on site. However, they are clean and make a perfectly good base. And are a lot more reasonably priced than other... More 

Was this review helpful? Yes 4
Service C, Responsable relations clients at Camping Airotel L'Ocean, responded to this review

Thank you for you nice advice on Trip Advisor. We wish we see you soon ! Regards More 

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