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All 7 Lacanau-Ocean hotels

BEST WESTERN Golf Hotel Lacanau

4.0 of 5 Hotel   |   Domaine de l'Ardilouse, 33680 Lacanau-Ocean, France
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69%
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed August 8, 2013
postpat1234 Pershore, United Kingdom
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108 people have reviewed this hotel

Traveler rating
    22
    52
    21
    10
    3
See reviews for
13
50
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Langenthal, Switzerland
2 reviews
2 of 5 stars Reviewed September 10, 2013

My assistant and me stayed here on a business trip for 4 nights. Our opinion: The rooms are very small, with plastic monoblock-built-in bathrooms. The stuff speaks hardly any English, and made a partly unfriendly, partly just not interested / bored impression. The food at the hotel restaurant was just plain bad. The hotel is situated in the middle of... More

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emmanuel d, Directeur général at BEST WESTERN Golf Hotel Lacanau, responded to this review

Dear Guest. Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Pershore, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 8, 2013

Have the previous 2 reviewers really stayed at this hotel, Having stayed at numerous hotels in many countries for many years this has to be one of the best locations.The room is superb with views over the pool and golf course, the en-suite is well fitted complete with complimentary toiletries. Breakfast is a superb buffet with a choice second to... More

Was this review helpful? Yes 1
emmanuel d, Directeur général at BEST WESTERN Golf Hotel Lacanau, responded to this review

Dear Guest. We would like to thank you for your nice comment and for the time you spent in our hotel. All pleasure is ours. We like to make feel our Guest like” at home” in our establishment. Unfortunately, people try sometimes to we to wrong together with with injustified comments. We hope to see you soon in our hotel.... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 4, 2013

Shabby small tired rooms and staff, no real facilities apart from a nice looking golf course. pool small with broken furniture, gym consists of four old machines dumped in a room, the staff are either completely inexperienced or just don't care. Breakfast is boring, repetitive and runs out of supplies. Overpriced not recommended for anyone!

Was this review helpful? Yes 2
emmanuel d, Directeur général at BEST WESTERN Golf Hotel Lacanau, responded to this review

Dear Guest On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. If I can provide any assistance, please don't hesitate to contact... More

Stockholm, Sweden
Top Contributor
56 reviews 56 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed July 28, 2013

We stayed one night in this Place. Set just by a golf course, close to the Atlantic Sea and the resort Lacanau Ocean. Rooms were clean and comfortable. However, the unserviceminded staff included the extremely tasteless, bad food makes this a hotel I can NOT reccommend. We had for ex to wait 1 hour for the dessert. There are so... More

Was this review helpful? Yes 2
emmanuel d, Directeur général at BEST WESTERN Golf Hotel Lacanau, responded to this review

Dear Guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Zürich
Contributor
19 reviews 19 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 22, 2013

Very nice location and very calm. A perfect place to relax: or at the pool or doing some walking in the surroundings. The staff is very friendly and helpful. The rooms have quite cheap furniture and looks very tired. The hotel restaurant is excellent and the products fresh. Only negative point is, that the hotel did not comunicate, the restaurant... More

Was this review helpful? Yes 1
emmanuel d, Directeur général at BEST WESTERN Golf Hotel Lacanau, responded to this review

Dear Customer. Thank you for your stay at the BEST WESTERN Golf Hotel Lacanau Ocean. Yes an area of ​​rest and quiet. Our restaurant is actually closed two days a week rotating days. Cordially. More

Genova
Top Contributor
165 reviews 165 reviews
86 hotel reviews
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed July 8, 2013

We have just spent one week in this Hotel located in the middle of the Golf of Lacanau. Perfect hotel for golf players, the position is excellent, but the hotel could be kept better. The rooms are big enough, with a small terrace and the bathroon, despite very small, is ok. But the carpets are very tired and the fornitures... More

Was this review helpful? Yes 2
emmanuel d, Directeur général at BEST WESTERN Golf Hotel Lacanau, responded to this review

Dear Customer. 7 days with us, it counts. Thank you for your testimony that affects us. Cordially. More

Farnham, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 28, 2013

We stayed at this hotel with a small group of disabled sailors who were taking part in the French National Access Championships at Maubuisson in June 2013. The hotel has accessible rooms suitable for severe disabilities. It has wheelchair access to all ground floor areas. The hotel has good food and is very clean. It also has a golf course... More

Was this review helpful? Yes 2
emmanuel d, Directeur général at BEST WESTERN Golf Hotel Lacanau, responded to this review

Dear Customer. Thank you for your testimony and your stay here on the property. Arriving in a foreign country as if we were at home. Here is one of our missions. Yours. More

Farnham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 26, 2013

The service we had at this hotel was fantastic, from our late night arrival to our departure. Nothing was too much trouble, everyone was friendly, and when we had a vehicle breakdown the staff, especially Rachel, couldn't have been more helpful. She even took us to the garage to collect the vehicle once fixed. When one of my friends who... More

Was this review helpful? Yes 1
emmanuel d, Directeur général at BEST WESTERN Golf Hotel Lacanau, responded to this review

Dear Customer. Thank you for your stay at the BEST WESTERN Golf Hotel Lacanau. Helping you is our pleasure. Cordially. More

Arlington, Virginia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 11, 2013

Hotel is in a very peaceful setting. I did not go there for the golf, but had a nice time, anyway. The staff was very friendly and helpful. I did not have breakfast in the restaurant, but did have dinner there several nights, and the service was great, and the food amazing. The rooms are average, but I don't know... More

Was this review helpful? Yes 2
emmanuel d, Directeur général at BEST WESTERN Golf Hotel Lacanau, responded to this review

Dear Customer. I thank you for your encouragement that make us warm heart. See you next time. Cordially. More

France
Top Contributor
56 reviews 56 reviews
42 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 7, 2013

This could have been amazing. The location is superb and so apparently is the golf course(as per my husband). However there seems to be a certain attitude which makes you feel as though you are doing them a favour by being there. Things often seemed to be too much trouble. Fortunately there were some pleasant staff and the breakfast was... More

Was this review helpful? Yes
emmanuel d, Directeur général at BEST WESTERN Golf Hotel Lacanau, responded to this review

Dear Customer, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

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Additional Information about BEST WESTERN Golf Hotel Lacanau

Address: Domaine de l'Ardilouse, 33680 Lacanau-Ocean, France
Phone Number:
Location: France > Aquitaine > Gironde > Lacanau-Ocean
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Lacanau-Ocean
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Golf Hotel Lacanau 4*
Official Description (provided by the hotel):
At the heart of golf of Lacanau Ocean, 3 km from the ocean, 45 minutes from Bordeaux, the Bassin d'Arcachon and Medoc. The 50 rooms are air conditioned and has a balcony overlooking the golf course or the pine forest. Free WiFi access throughout the hotel. ... more   less 
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