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Hotel Ville d'Hiver

20, Avenue Victor Hugo, 33120 Arcachon, France
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Hotel Ville d'Hiver
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Ranked #13 of 32 Hotels in Arcachon
A recent review
3 of 5 stars reviewed 1 week ago
Adam N
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116 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • English first
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  • German first
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  • All months
    (116)
  • Mar-May only
    (26)
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    (45)
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    (28)
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    (17)
All months
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Let´s start with the positive: nice rooms, beautiful location and design. Restaurant is great for dinner. Negatives: - on arrival four of the staff was sitting outside the reception smoking/chatting. This occurred several times during the rest of our stay - not nice. - The staff is barely english speaking and we got little help with our bags - which... More 

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London
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 27, 2014

Hotel Ville d'Hiver is one of my favourite hotels of all time...the building itself is beautiful, as you drive up you are in complete awe of the surroundings. The warm welcome that you receive at this stunning hotel makes the arrival even more joyful, as so many reviewers have written before me Virginie is an absolute asset to this property... More 

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Zurich, Switzerland
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 2, 2014

The positives first: We enjoyed a very nice room on the top floor. The bathroom is nicely decorated with a lot of wood and mirrors , so you feel a bit like on a cruise ship (of the good sort). The balcony with 2 rocking chairs is a place where we spend a lot of time chilling. Nice garden and... More 

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Taunton, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 14, 2014

Hotel situated on the hill above the town, but walkable from the station. For what it offered it was expensive, and did not come up to the write up that we read on the Internet. The Spa treatments were expensive. Very comfortable bed and excellent shower.

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Dublin, Ireland
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3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 12, 2014

We were on a meandering trip down the South West coast and found ourselves in Arcachon. We sat in the square had a coffee and started an internet search for a place to stay. Then we found Hotel Ville d'Hiver....what a find it proved to be. The hotel has been designed with real care and attention. Our bedroom was comfortable,... More 

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Perpignan, France
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed November 12, 2013

We stayed for just one night in September. It was memorable for all the right reasons. The staff were impeccably courteous and friendly, especially Nataline who went out of her way to make us feel welcome. The restaurant produced some exceptional food, complimented by a fantastic wine list. The only thing missing was a highchair for our young one but,... More 

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Bristol, United Kingdom
Level Contributor
146 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed October 8, 2013

Arcachon is a pleasant busy town with lots of nice shops, a lovely beach and some good restaurants and bars. The Hotel Ville d'Hiver is only a few minutes walk (uphill on the way back) from the lively centre but miles away from the bustle. In the fascinating Ville d'Hiver part of town, the hotel is an oasis of calm... More 

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Paris, France
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed October 1, 2013

Our 4-night stay in the separate cottage (aka l'annexe) was a good surprise to us. The room 13 has access to a large terrace in the garden, which made us feel being home. The hotel architecture is one of the best and most typical you may find in Arcachon. The breakfast choice is very limited and not renewed though, and... More 

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Paris, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 18, 2013 via mobile

Stayed for two nights for my birthday, after a delayed train from Paris we were warmly greeted, quickly checked in and shown to our room on the first floor. Even though it was gone 10pm and the kitchen had already closed the chef kindly stayed and cooked for us - quelle service! Service on the terrace was relaxed but professional... More 

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Zurich, Switzerland
Level Contributor
129 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed July 14, 2013

We stayed 2 nights and I had booked a room category 3, to get a more spacious room. At arrival they had problems to find our reservation and lucky we had the confirmation with us. They did find it at the end under my first name. The setting in an old water company is romantic and very stylish but the... More 

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