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Novotel Mulhouse Sausheim

Rue des Cevennes, 68390 Sausheim, France
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Novotel Mulhouse Sausheim
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Novotel Mulhouse Sausheim
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262 Reviews from our TripAdvisor Community

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Traveler rating
    33
    109
    76
    26
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
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English first
  • All months
    (262)
  • Mar-May only
    (44)
  • Jun-Aug only
    (129)
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    (34)
  • Dec-Feb only
    (55)
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Peterborough, United Kingdom
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

On a very hot summers day, having ridden all day on the motorcycle the hotel with its outdoor swimming pool was a welcome sight. Although located out of town in a business area the hotel was surprisingly pleasant and seemed to be very popular. We made instant use of the swimming pool and the nearby bar. Unfortunately on this visit... More 

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Norwich, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We use this Novotel when travelling through France to go to Italy, or vice versa. The hotel is easy to find and handily located near the main roads for travelling. It is not meant to be a luxury hotel experience, it is mainly used by people who need a stopover. It is clean, tidy and fairly modern. We had a... More 

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VINCENT F, Directeur général at Novotel Mulhouse Sausheim, responded to this review
Google Translation

Madame,Monsieur CAMERON, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Mulhouse. C’est avec grand plaisir que... More 

Copenhagen
Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this at ACCOR and the booking specialist promised us this has aircondition, but when arriving we experinced following problems: - Rude receptionist - NO AIRCON and it was 35 degrees in the room. We opened the window and still no effect. - NO ELEVATOR - This is animal friendly, STAY AWAY if you are allergic - No toilet... More 

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Alberta
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed June 8, 2015

Booked here, to find out no air conditioner in rooms, even though it states, so we left. But before we found that out, we had to go into the very small room that we were given, and no elevator. Upon arrival found attendant to be rude and kept asking for Accor Hotel Points pass, even though it has been shipped... More 

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VINCENT F, Directeur général at Novotel Mulhouse Sausheim, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More 

Porto, Portugal
Level Contributor
380 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
4 of 5 stars Reviewed January 24, 2015

PROS Check-in and check-out: fast and efficient General cleanness: novotel standards, nothing to complain about this Complementary and frees: free bottle of water in the room Towels in the bathroom: big enough Shower water temperature: constant and easy to setup Restaurants and bars: I arrived late to hotel due to a late flight, no fast food restaurant open in the... More 

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Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 9, 2015

I liked this Novotel hotel very much . It has free WI-FI connection, free parking, swimming pool restaurant, bar and really good breakfast. The rooms are clean and quite big. I think this hotel has everything you need .

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Marseille, France
1 review
5 of 5 stars Reviewed January 3, 2015

We stayed in hotel with family and it is really well adapted to families. Rooms are spacious and clean. The reception was wonderful and let us check in before the fixed hour. The food in restaurant was delicious.

Review collected in partnership with Ibis Hotels

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