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BEST WESTERN Hotel le Schoenenbourg

Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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2a Rue de la Piscine, 68340 Riquewihr, France
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BEST WESTERN Hotel le Schoenenbourg
Best prices for: 1 room 1 guest
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Ranked #1 of 8 Hotels in Riquewihr
Certificate of Excellence
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
7continentsdone Greenville, Delaware
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349 Reviews from our TripAdvisor Community

Traveler rating
    166
    160
    16
    5
    2
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62
219
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5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenville, Delaware
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Best Western in Riquewihr has some benefits that shouldn't be underestimated - it is modern & has parking & there are elevators. If you are at all mobility challenged this will become more important to you than you can imagine before you leave your home in the USA.... My husband twisted his knee before we left home & so... More 

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montana
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It was the only night we had not booked a room in advance. We took a chance on finding a room somewhere and it turned out to be one of the best of the trip. Riquewihr is one of the picturesque little villages along the spectacular wine road of Alsace. It is a busy little town with quaint shopping streets,... More 

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M_Striebel, Directeur général at BEST WESTERN Hotel le Schoenenbourg, responded to this review

Dear guests, Thank you for your kind comments. I am glad that you tried your luck with our hotel and even more pleased that it lived up to your expectations. We are indeed fortunate to be located in such a beautiful setting, and we are dedicated in having our great quality of service to make every guest's experience a peaceful... More 

Cardiff, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent six nights here recently, our second visit, we stayed in one of the end rooms with a balcony facing the village and vineyards, the room was spotlessly clean and spacious. All the staff were polite and friendly but special mention must go to the ladies in the breakfast room who were constantly topping up the food and did... More 

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M_Striebel, Directeur général at BEST WESTERN Hotel le Schoenenbourg, responded to this review

Dear guests, Thank you so much for your positive feedback. I am very pleased that you enjoyed your 6-night stay with us. I printed out your comments and shared it with our breakfast attendants. It is always nice for the team to hear that their dedication is appreciated by our guests. We look forward to welcoming you again for another... More 

Lausanne, Switzerland
Top Contributor
181 reviews 181 reviews
126 hotel reviews
1,071 helpful votes 1,071 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for the 2nd time within 12 months at the Best Western Le Schoenenbourg and it was very pleasant for us 2 and our dog. Staff is great and well trained. Location is perfect, outside the small city so quiet at night and in the morning. Easy walking access to cafés, restaurants and shops. Room was big, bright, clean and... More 

Was this review helpful? Yes 1
M_Striebel, Directeur général at BEST WESTERN Hotel le Schoenenbourg, responded to this review

Dear guests, Thank you very much for your very detailed and positive description of our hotel amenities. I believe I had the pleasure of talking to you while you checked out. Third floor rooms, although only accessible by a small set of spiral stairs, indeed offer an panoramic view unequalled in Riquewihr. I am looking forward to welcoming you for... More 

Minneapolis, Minnesota
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Our superior room was very nicely decorated and furnished with lots of pine and more than enough space to put our things. It was very quiet. Though certainly not plush or luxurious, it was very comfortable. The staff was exceptionally pleasant and helpful. The hotel is just outside the city walls. Although the breakfast selection was pretty standard, the quality... More 

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M_Striebel, Directeur général at BEST WESTERN Hotel le Schoenenbourg, responded to this review

Dear guests, Thank you for taking the time to write nice comments about our amenities and service. We indeed focus on the meaningful and try to excel at it. And our breakfast buffet also mirrors that. We have fresh bread and croissants delivered every morning and have no less than 7 different food suppliers because we just have to have... More 

Hamburg, Germany
Top Contributor
74 reviews 74 reviews
44 hotel reviews
116 helpful votes 116 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Let's start with the positive information: the room and bed were clean, and the wireless internet connection worked. On the negative side is - unfortunately - much more to report. For one, the room "superior room" did not even have a king-size bed but the smaller queen size. The room had an "inexpensive" experience, the level you would expect to... More 

Was this review helpful? Yes 3
M_Striebel, Directeur général at BEST WESTERN Hotel le Schoenenbourg, responded to this review

Dear guests, Thank you very much for your feedack and your positive comments regarding the cleanliness of the room. I am deeply sorry that our accomodations did not match your expectations and tastes. Your feedback is very valuable to us and help us reinforce or question some of the structural changes that will be put in place in the future.... More 

Zurich, Switzerland
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here twice recently. The hotel is situated just outside the city walls of Riquewihr but has everything within easy access. The hotel is really good value for money. It is not fancy, but nor is the price tag. The breakfast, which is not included, is also good. All in all - god value for your money and... More 

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M_Striebel, Directeur général at BEST WESTERN Hotel le Schoenenbourg, responded to this review

Dear guests, Thank you very much for recommending our hotel and for staying twice recently. I am very happy that our accomodations and location helped make your stay enjoyable. We have a saying in France: "never two without three"! So I hope that we will have the pleasure to host you for a third time very soon. Warmest regards, Mathias... More 

Chicago
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was in a perfect spot. The room was nice and more traditional 'hotel-like' than smaller hotels in the area. The parking was plentiful, although somewhat tight for someone with a full sized car. The breakfast is extra, so I cannot comment on that. The staff was friendly and the internet wifi was good.

Was this review helpful? Yes
M_Striebel, Directeur général at BEST WESTERN Hotel le Schoenenbourg, responded to this review

Dear guests, Thank you very much for taking the time to write positive comments about our hotel accomodations. I am pleased that you enjoyed your stay with us and I hope that you will come back and visit us on your next trip to our beautiful region. Warmest regards, Mathias Striebel hotel.schoenenbourg@gmail.com More 

Souderton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

The hotel is located outside the towns walls, but close enough to walk to the cobblestoned streets of the village center. There's ample parking. We found the staff to be extremely courteous and friendly. They were genuinely happy to have us there. Breakfast selections were varied and numerous.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
M_Striebel, Directeur général at BEST WESTERN Hotel le Schoenenbourg, responded to this review

Dear guests, Thank you very much for your lovely comments. I will make sure to share this with my team. Working at the hotel is a joy for our team. The team values being able to communicate directly with guests and helping them to the best of their abilities. I am very pleased that you were able to enjoy their... More 

Canton of Solothurn, Switzerland
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 29, 2015

Stayed at this Best Western hotel when traveling through Alsace in December 2014. In general we were very happy with the location of the hotel, the parking opportunities and the fact that they are pet friendly.

Was this review helpful? Yes
M_Striebel, Directeur général at BEST WESTERN Hotel le Schoenenbourg, responded to this review

Dear guests, Thank you very much for your positive feedback. We indeed love pets at the hotel and welcome them with open arms at no charge. I hope that we will have an opportunity to welcome you in the future. Kind regards, Your dedicated, Mathias Striebel hotel.schoenenbourg@gmail.com More 

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