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All 26 Mulhouse hotels

Mercure Mulhouse Centre

4.0 of 5 Hotel   |   4 place du General de Gaulle, 68100 Mulhouse, France
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Ranked #4 of 26 hotels in Mulhouse
A recent review
3 of 5 stars reviewed 3 weeks ago
kitekat a Paris, France
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127 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Paris, France
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Admittedly booked late but at €200 the night would expect more than a room which stinks of cigarette smoke and products deployed to try to mask the smell, double glazing which does not close and no working plug socket in the entire bedroom.

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1264-5035, Directeur général at Mercure Mulhouse Centre, responded to this review

Thanks for taking time for answering. We are very sorry that the service was not as good as you were expected . At this time, it's an event period and we could not upgrade you. Next time we will be happy to upgrade you in a Privilege room. Hope to see you soon. Gilles Geudin More

France
Top Contributor
56 reviews 56 reviews
43 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 14, 2014

A very good location which was not far from the city centre by foot & directly opposite the main railway station & trams. A warm & most helpful arrival with useful local information being willingly given. Our room was both comfortable & reasonably spacious, with a good shower. Parking was secure & on-site for which there is a daily set... More

Was this review helpful? Yes 1
1264-5035, Directeur général at Mercure Mulhouse Centre, responded to this review

We thank you for your good comments regarding our hotel and hope to see you again very soon around our good breakfast! Gilles Geudin More

Isle of Wight
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 10, 2014

We stopped overnight here recently with a Treyn group, and found this hotel very good. It is convenient for the railway station, our room on the third floor was clean and comfortable - others as well as us thought the beds were good - and the evening meal was very nice, and served politely and attentively.

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1264-5035, Directeur général at Mercure Mulhouse Centre, responded to this review

Thanks a lot for your kind words regarding our hotel and our restaurant. Hope to see you again with Treyn or by yourself. Gilles Geudin More

Sittingbourne, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 17, 2013

We are a group of 18 in a car rally. Having arrived around 4pm tired and hungry we tried to book a table for dinner, but were informed they couldn't squeeze anyone in. The hotel is tired and shabby. Our room faced the main train station, but fortunately there was double glazing to eliminate the outside sounds. Sadly the room... More

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1264-5035, Directeur général at Mercure Mulhouse Centre, responded to this review

Thanks for answering. You booked standard rooms. It would be better to book direct by us Confort or Privilege rooms renovated 4 years ago. Next time we weill be pleased to upgrade you for free. Hope to see you soon. Gilles Geudin More

London, United Kingdom
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 14, 2013

We spent just one night in this hotel. Reception staff were friendly and efficient. The room we were given was very nice. Clean, modern and comfortable. The food we were given for both the evening meal and breakfast was good and well presented. We would be happy to return to this hotel again.

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Southampton, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 13, 2013

I stayed one night as part of a group with Treyn Holidays. We were on our way from Lake Garda to London and traveling by rail. Very nice hotel, friendly helpful staff, close to rail station and centre. Nice resteraunt, dinner was excelent and good buffet breakfast. Bar was expensive. Nice comfy bed. Clean modern rooms. Tea and coffee making... More

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Epping, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 7, 2013

This hotel looks good and is really excellent for the station. The room was awful, the bathroom basin tap had to be forced up to get water to run. The whole bathroom was tired and warn, one small and one large towel for two people. No tea or coffee making facilities. The mattress was so worn, I felt I was... More

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1264-5035, Directeur général at Mercure Mulhouse Centre, responded to this review

Dear Sir, We thank you to have take time to express your feelings regarding our hotel. We still have one floor not renovated and it will be done next year. Normally, even the non renovated rooms are furnished with tea and coffe facilities. If something was missing, reception staff can manage this. So we hope you will come back in... More

Oxfordshire
Top Contributor
56 reviews 56 reviews
43 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 16, 2013

The hotel is just across the square from the main rail station in Mulhouse, however, we came in by car and had some difficulty finding it; we had to ask some locals for directions and we were using a satnav too. We had a friendly reception and quickly got to the room. We had asked for twin beds and they... More

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Glenrothes, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 5, 2013

Lovely hotel, bedrooms good size and very clean. Food good, service ok, ideal spot for the railway station but no noise from there. Tram lines outside hotel but the trams are so quiet you do not hear them. Alovely flat walk alongside the canal opposite the hotel.

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Nottingham, United Kingdom
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 2, 2013

Had an overnight stop here and not expecting much from the hotel. However the rooms are large, clean and very comfortable. Bottled water, tea, coffee etc provided. Bathroom very good. As vegetarians the food was a choice of herb omelette or cheese omelette, but good ones.

Was this review helpful? Yes 2

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Additional Information about Mercure Mulhouse Centre

Address: 4 place du General de Gaulle, 68100 Mulhouse, France
Phone Number:
Location: France > Alsace > Haut-Rhin > Mulhouse
Amenities:
Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 26 hotels in Mulhouse
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Mulhouse Centre 4*
Official Description (provided by the hotel):
The 96 room hotel is located in the city centre, opposite the train station and only 3 km from the Railway Museum and 2 km from the Automobile Museum. The hotel features a restaurant, a bar and meeting rooms. ... more   less 
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