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Premier Inn Swanley

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London Road, Swanley BR8 7QD, England
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Premier Inn Swanley
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283 Reviews from our TripAdvisor Community

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Traveler rating
    120
    106
    32
    11
    14
See reviews for
89
84
10
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (283)
  • Mar-May only
    (74)
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    (59)
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    (65)
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West Yorkshire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

What can I say.... I regularly visit down South once or twice a yr & I recommend the Premier Inn at Swanley, every visit is a pleasure & the lovely friendly staff at the hotel are always pleased to see you & are super helpful with all your needs. The room is always clean & tidy as well as the... More 

Was this review helpful? Yes
Colchester, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Brilliant stay for both chilling and ideal location for my son to do a tennis coaching course. Great staff friendly and helpful. Thank you to you all very much. See you all again on the tenth of August for round two

Was this review helpful? Yes
Callie B, Receptionist at Premier Inn Swanley, responded to this review

Thank you for your review. Our purpose here at Premier Inn is to 'Help our guests feel brilliant through a great nights sleep'. The team and I are delighted we were able to do this for you and we look forward to welcoming you back to our hotel on Monday 10th August! Many thanks Katie More 

Gloucester, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed here many times and can't fault the cleanliness and service. Breakfast was the best I've experienced in this type of accommodation. Plenty of free parking on site, Within easy Reach of M25, M20 and M2.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Callie B, Receptionist at Premier Inn Swanley, responded to this review

Thank you for your review. Our purpose here at Premier Inn is to 'Help our guests feel brilliant through a great nights sleep'. The team and I are delighted we were able to do this for you and we look forward to welcoming you back in the future. Many thanks Katie More 

Warrington, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Premier inn standard, Our room was available immediately on arrival (Before the 2pm guideline) Plenty of car parking space. Room was clean., The hotel was in a good location with friendly and helpful staff - The Bull - Pub next door) serves good quality food at a very reasonable price.

Was this review helpful? Yes
Callie B, Receptionist at Premier Inn Swanley, responded to this review

Thank you very much for your review, we are delighted to hear you enjoyed your stay here with us at Swanley Premier Inn. We hope to welcome you back in the future! Kind regards Katie More 

5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for one night to travel to brands hatch. Evening meal was superb with friendly and helpful waiting staff, meals were gorgeous. Very helpful and friendly reception staff as we had to borrow and iron and board which she promptly obtained for us. Special mention to melih in the restaurant, what an absolute gem, look after your best staff they're... More 

Was this review helpful? Yes
Callie B, Receptionist at Premier Inn Swanley, responded to this review

Thank you for your review. Our purpose here at Premier Inn is to 'Help make our guests feel brilliant through a great nights sleep'. The team and I are delighted we were able to do this for you and we look forward to welcoming you back in the future! Thank you once again for your review. Kind regards Katie More 

Ormskirk, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Great stay as always in the Premier Inn, however the breakfast and pub next door were not the best..!! Great location for the weekend motor racing at Brands Hatch, just eat out for breakfast..!! The staff in the hotel were exellent as always.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Callie B, Reception at Premier Inn Swanley, responded to this review

Thank you for your review, our purpose here at Premier Inn is to 'Help make our guests feel brilliant through a great nights sleep'. The team and I are delighted we were able to do this for you, also I'd like to thank you for your feedback towards our adjacent restaurant and apologise that on this occasion our breakfast which... More 

bristol, united kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Had a great stay here. Staff were very helpful and very welcoming. Great food in the adjoining pub. Rooms were very clean and tidy. The rooms were cleaned daily. Plenty of parking spaces available at the front

Was this review helpful? Yes 2
Callie B, Receptionist at Premier Inn Swanley, responded to this review

Thank you for your review. Our purpose is to 'Help our guests feel brilliant through a great nights sleep'. The team and I are delighted we were able to do this for you and we look forward to welcoming you back to our hotel in the future. Many thanks Katie More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

All chain hotels are not the same. A fairly new building with a Beefeater grill attached. Rooms were air conditioned - much appreciated. Staff in both the hotel and pub/restaurant were polite and efficient. Very convenient for London, Bluewater and the motorway network. Would we use it again? Undoubtedly.

Was this review helpful? Yes 1
Callie B, Receptionist at Premier Inn Swanley, responded to this review

Thank you for your review. Our purpose is to 'Help our guests feel brilliant through a great nights sleep'. The team and I are delighted we were able to do this for you and we look forward to welcoming you back in the future. Thank you once again for your review. Kind regards Katie Reception More 

Plymouth, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our hotel room was very clean and looked newly decorated. It was a really big room and had a brilliant airconditioning system. The bathroom was clean and well stocked. The reception staff were very friendly and helpful and the midday checkout was ideal. The only reason that it didn't get 5 stars is that The Bull pub next door where... More 

Was this review helpful? Yes
Callie B, Receptionist at Premier Inn Swanley, responded to this review

Thank you for your review, the team and I are delighted you enjoyed your stay here with us at Swanley Premier Inn. We take all feedback seriously and with regards to your comments on the adjoining restaurant the issues occurred on your visit will be raised and investigated by Restaurant Management. We hope to welcome you back in the future.... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 27, 2015

Nice location about 5 minutes from town centre. The hotel has a pub/ bar attached to it ample parking. Lovely seating area outside which lovely to sit and have a drink on a hot day. Food was ok in pub attached. Staff friendly in hotel rooms very spacious and if u need any extras housekeeping more than willing to help... More 

Was this review helpful? Yes 1
Callie B, Receptionist at Premier Inn Swanley, responded to this review

Thank you very much for your review. Our purpose here at Premier Inn is to 'Help our guests feel brilliant through a great nights sleep'. The team and I are delighted we were able to do this for you and we look forward to welcoming you back in the future. Thank you once again for your review. Kind regards Katie... More 

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