I booked a spa day here with my mum on April 5th. I used a lastminute.com voucher which allowed us use of the spa facilities for £10 plus 25% off the treatments.
Found the hotel easily, the spa was a bit harder to find and when we got there there wasn't anyone to greet us. Found the actual treatment area...
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The Hellidon Lakes is located in Northamptonshire, a bit outside Daventry. The hotel is fairly insular, surrounded by only a golf course and farmland. Apart from the golf course, the hotel also boasts a spa.
The hotel is well laid out, with rooms spread over three floors. The top floor rooms have a sloped roof, so if you are very...
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The whole day at Hellidon was fab for my friends wedding where i had the honour of being bridesmaid. The rooms for our overnight stay were lovely and overlooked the beautiful terrace and grounds - golf is not really our thing but my gosh i can see why people would want to be out there it looked amazing. Breakfast was...
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bruynette
Thank you for your post following your recent stay at Hellidon Lakes. A wedding is such an important day and I am delighted that your friends day was a good one and we helped contribute to that.
Thank you also for your kind comments regarding the receptionist, nice to hear such positive comments about one of our team members....
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We stayed as a group of friends plus my 11 year old niece, just for a relaxing day in the pool area and bar. Location beautiful, with a great view from the bar area over the lakes and golf course. Unfortunately, bar staff very slow and not a lot of effort, but staff everywhere else were really great, so must...
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KellyRickDerby
I would like to thank you for your review of Hellidon Lakes, I was pleased that you enjoyed your overall experience and yes I think the bar team were having an off day, nonetheless they should ensure that the bar journey is a fun and enjoyable one.
I agree with you also regarding the views, I can easily get...
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Q hotels , up to now, had been our favourite "chain" of hotels. Good pints here: excellent, personable service; food quality very good, we enjoyed dinner and the ambiance; very comfortable, super king bed.Views great too. The room was a disappointment - not minimalist chic as in other Q hotels we have been to but very dated, not very clean;...
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Amzeed
I would like to thank you for your post and indeed your loyalty to QHotels. I was sorry that your room did not meet your expectations. We are in the process of renovating a number of our bedrooms to bring them to a level that is commensurate with other QHotels.
I was however delighted by your comments relating to...
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great check in.fast and efficient.then we went to the terrace bar for something to eat before we played golf.17 £ for 2 coffees and 2 sandwiches-ridiculous.evening meal ok.golf course crowded on saturday so took ages,decided we'd had enough and came home a day early.won't bother again
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susfar_10
Thank you for your review of Hellidon Lakes golf and spa hotel, I was sorry that the hotel did not meet your expectations however the golf course we have here is a very popular one and again I am sorry that you felt necessary to leave early.
Chris Steadman
General Manager
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We spent two night there last week as part of Breakaway Club members. Superb location and spectacular views but it finishes there.
Restaurant booked and then they didn't expect us, pool area in midst of refurb and no apologies that plastic plants were flosting in the pool!
Bar area unattended, then insufficient staff on to support the guests.
Undercharged and...
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john c
I would like to thank you for your post and your e-mail to the hotel also. We were indeed investigating your comments and concerns and my Operations Manager e-mailed you his comments and resolution last evening.
I am astounded that you found the team unhelpful as looking through the many posts on here we are regularly praised for...
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We stayed here as a group of 18 on a hen party. We all had a fantastic time and would recommend the hotel to anybody. The staff went out of their way to ensure our stay was enjoyable. Rooms were immaculate and spacious and we all enjoyed our spa treatments.
We booked through the Spa Stay Select company and found...
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We just spent a couple of nights at Hellidon Lakes as a little break to relax a week or so after our wedding. I was little worried having read the more recent reviews but we needn't have been concerned.
The staff were fantastic; really friendly and helpful. We were given a nice room, overlooking the golf course, which was a...
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ClickClacks
I would like to thank you for taking the time in posting your review of Hellidon Lakes Golf & Spa Hotel following your stay.
I was delighted to read that you enjoyed your stay and in particular the staff looked after you well.
Apologies for the pool issues but I was pleased that you enjoyed the ten pin bowling,...
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This hotel is in a quiet country location, with excellent views over the golf course and lakes. We were allocated a room in what appeared to be a fairly new wing. It was a good size, nicely decorated and with comfortable beds. Quality bathroom had a separate shower cubicle + tub. Flatscreen tv and free wi-fi. The only thing missing...
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Sunman
Thank you for your review following your stay at Hellidon Lakes Golf & Spa Hotel.
I was pleased that you enjoyed your stay with us but disappointed that the service was not up to our usual levels.
We are looking into getting a real ale on tap so hopefully by the time you return this will be in place....
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