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Grand Hotel Moon Valley

Corso Caulino 5 | Seiano Di Vico Equense, 5, 80066 Vico Equense, Italy
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1 room 1 guest
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Grand Hotel Moon Valley
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385 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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    (25)
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Newcastle-under-Lyme, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just come back from staying here for one week with family. I was very worried as recent reviews were very scathing of this hotel. We arrived and were dealt with very promptly by helpful staff and shown to our rooms, the rooms are fine they are clean with a very comfortable bed and have all that you need, they are... More 

Was this review helpful? Yes 1
Liverpool, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were All Inclusive with Thomas Cook and had an amazing time We travelled as a couple and found the hotel to be spotlessly clean with the most amazing pool and views of Naples. The All Inclusive, while different was great. The food was not buffet rubbish, but served with care and pride. If you chose to eat out of... More 

Was this review helpful? Yes 5
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel could be a nice 5 star for the facilities and the views and the pool. However the hotel looks to old also the decoration, it looks like the property is not looked after even they could reform it into an amazing property. Rooms are big and beds are confy however they were not very clean and the shower... More 

Was this review helpful? Yes 2
Mountain Creek
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We picked this hotel because my mother had stayed here years before on a Trafalgar Tour. I think the hotel is so used to these tours which it still does in great numbers that it has forgotten the individual traveler. There is no compendium in the rooms to provide essential information and the reception staff are not always forthcoming with... More 

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Was this review helpful? Yes 1
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

just back from a weeks stay in this hotel and have to recommend this place to all as a great family and a couples holiday hotel.the hotel is just outside he hussle and bussle of Sorrento which makes it a great quiet place to return to after your excursions, and the hotel has easy excess to all the main attractions... More 

Was this review helpful? Yes 3
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was brilliant,the staff where friendly helpful and very pleasant from the Management right down to the cleaning staff. They go out of their way to accommodate your every need including a surprise birthday cake for my 50 th! Its spotless and the views from the back rooms looking out to Naples and Mount Vesuvius are worth an upgrade.They... More 

Was this review helpful? Yes 2
Guildford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We just got back from Moon Valley having stayed for 6 nights with just breakfast included. The food was unimaginative (Toast, eggs, bacon, croissants and jams and Madeira cake - I think the sliced pineapple and peaches were tinned though) and did not wow me but it was edible. The room was ok, nice view and air con and shutters... More 

Was this review helpful? Yes 4
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Madam, We would like to say thank you for your time spent for your review. Our guests’ comments help us doing better and better. We are happy to hear you enjoyed the pool. Our lifeguards are always on duty and have shifts in order not to leave the pool unattended at opening times. The Hotel, as it is possible... More 

Chesterfield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

There are some great points to this hotel, however numerous bad ones as also mentioned by other guests. The view is stunning, the pool, sun beds, parasols all great, plenty of space to relax around pool. The bar area also nice and shaded. The rooms appear nice and clean, enough space, we had a balcony, fridge & safe which was... More 

Was this review helpful? Yes 5
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Madam, Thank you for your review. We always appreciate our guests’ feedback in order to improve our standards but we are very sorry to hear about your comments which we do not agree with I’m afraid. The evacuation due to the fire has been carried out only by our trained staff and some part of them have rushed to... More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

firstly-what a beautiful hotel! it IS NOT in sorrento it's about a 20 minute drive away, but there is a train station down the hill which takes 7 minutes to get into sorrento! the hotel is a lovely one with clean rooms, great facilities, friendly staff and amazing views of Vesuvius and the mountains. problems - the area is awkward... More 

Was this review helpful? Yes 3
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Sir/Madam, Thank you for your review. We are very happy to hear you enjoyed your stay at Grand Hotel Moon Valley. I passed your comments to Carmine who was elated to hear about your positive feedback and he is very thankful. We are sorry if the internet connection was hit and miss but there have found out after your... More 

Maesteg, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff couldn't be more helpful, views to die for, complete and utter peace with not too much noise or kids clubs which was great. An ideal holiday for adults and for children although you'll have to entertain them yourself. Credit to Carmine, Ciro, Franco, Luigi and Antonio who felt like friends by the end of the holiday. Great vacation!

Was this review helpful? Yes 2
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Sir, We feel very proud to hear about your stay at our Hotel. We all work very hard to make our guests’ stay as enjoyable as possible and your pleasure and appreciation is our biggest reward. Hoping to see you soon at our Hotel we all send you our greatest regards. More 

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