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Grand Hotel Moon Valley

4.0 of 5 Corso Caulino 5 | Seiano Di Vico Equense, 5, 80066 Vico Equense, Italy
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Grand Hotel Moon Valley
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Grand Hotel Moon Valley
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322 reviews from our community

Traveler rating
    79
    141
    74
    22
    6
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54
167
10
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hastings, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 17, 2014

The room was spacious, clean and I had a balcony with a lovely view of Vesuvius. The food was good and any adaptions for vegetarians were willingly made. The management and waiting staff were friendly and helpful. It was bright and cheery and I would happily recommend it. The only thing that wasn't so good was the fact you had... More 

Was this review helpful? Yes 5
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Madam, thank you for your review. We are very pleased you enjoyed your stay at our Hotel. We work very hard to please our guests and your satisfaction is the greatest reward. Hoping to see you again at Grand Hotel Moon Vallley Kind Regards Mr L. Dell'Amura More 

Honiton, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 9, 2014

We booked with Saga for a weeks break. We knew that this hotel was very handy for the Vesuviana Railway (10 minutes walk) as we had previously stayed in Sorrento itself in May. We were delighted with the large accommodation and the spectacular views of the Bay of Naples. We assume that the hotel was family-run - all staff were... More 

Was this review helpful? Yes 3
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Sir/Madam, we would like to thank you for your review. Our guests' feedback is essential to us. The position of our Hotel might be difficult for some people such as in your group but we do offer a free shuttle bus service and for any circumstances staff from reception is always very happy to help. Hoping to welcome you... More 

Cranbourne Australia
Contributor
18 reviews 18 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 27, 2014

My wife and I sated for one night at this hotel while on a Trafalgar bus tour of Europe. We found the rooms to be of a good size. They were clean and the bed was comfortable. Our room had a balcony that overlooked the mountainside. Some rooms have a view of Naples Bay and Mt. Vesuvius, but if your... More 

Was this review helpful? Yes 1
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Guest, thank you for your time. We do appreciate your feedback as we believe is the only way to improve our service and the biggest reward for our work. Our local natural amenities are indeed one of the many reasons to choose our Hotel. Wishing you all the best, Kind Regards Mr L. Dell'Amura More 

cumbria
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 25, 2014

We stayed at this hotel at the end of August into September. Our holiday overall was ok, but not brilliant. We travelled with Thomas Cook as all inclusive. We were disappointed with the range of drinks included in the all inclusive package and the food was basic to what we have experienced in Italy to our previous holidays. This was... More 

Was this review helpful? Yes 2
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Sir/Madam, sorry for our late reply. We would like first of all to say thank you for your feedback. We are very sorry to hear about your disappointment and quite surprised too. Our staff works hard and we do rely on the fresh and tasty quality of our food as a strong part of our service. We do apologise... More 

Dublin, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 15, 2014

We started out planning our week as independent-travelers (book flights, rent car, book hotel, etc., we've done it often before with TripAdvisor help) but ended up taking a Travel Department trip. Why? Simply because we couldn't come near matching their package for price - they offered a higher-starred hotel, half-board, airport transfers, and a few good whole-day and half-day guided... More 

Was this review helpful? Yes 21
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Guest, We would like to say thank you for your time spent for this review. We do appreciate our guests' feedback in order to improve our service. We are very pleased to hear you enjoyed your stay at our hotel. We are sorry to hear you weren't completely satisfied with our dinners though. We tend to blend the freshness... More 

Derry
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 27, 2014

Stayed at this hotel for a week in the middle of October. We had a room with a stunning view of the Bay of Naples and Vesuvius. The room was very clean and of a good size.The food was good and the staff helpful. There was a shuttle bus to the train station and back, which was great. The showers... More 

Was this review helpful? Yes 3
CarloLuigi, Direttore at Grand Hotel Moon Valley, responded to this review

Dear Sir/Madam, sorry for our late reply. We would like to say thank you for your time, we do appreciate our guests' feedback. We are very happy to hear that your stay at our hotel was pleasant, it means a lot to us. Hoping to see you again at Grand Hotel Moon Valley Best Regards Mr L. Dell'Amura More 

Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 25, 2014

Where to begin - let us try some redeeming features - beautiful views, lovely pool area, some very quirky and eclectic interior design in the public areas - oh dear that's all folks - from now on it is down hill! I have travelled in Italy independently on a number of occasions, from 5* hotels to B&B's and everything in... More 

Was this review helpful? Yes 6
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Madam, sorry for our late reply. We take all feedback seriously, and sincerely regret that we did not meet your expectations; we welcome all constructive criticism, as it helps us to get better. Our location can also mean it is possible to reach the local amenities avoiding downtown traffic and we do offer a free shuttle bus also available... More 

Dublin, Ireland
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 23, 2014

That people had such diverse views on a mid-range hotel bemused me when I first visited this site six weeks ago while considering a Travel Department tour of Sorrento. In the event, my own experience of the hotel this week is similar to that of many contributors. In hindsight, I see some dust, some dripping faucets, the cheap towels, the... More 

Was this review helpful? Yes 7
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Sir/Madam, sorry for our late reply. Thank you for your positive remarks, which I have shared with our staff. We are happy to hear you enjoyed your stay, and look forward to welcoming you again at our hotel. As a result of our guests' feedback we always try to implement our service. Thank you for sharing your opinion and... More 

Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 20, 2014

I stayed in this hotel for a week in September this year during a tour of the Amalfi Coast with the Travel Department. On checking in, I explained that I was gluten intolerant. After that, every evening for dinner, the staff arrived with a gluten free bread roll, and I was able to tick off any of the starters and... More 

Was this review helpful? Yes 1
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Sir/Madam, sorry for our late reply. We would like to thank you for your wonderful remarks, they mean a lot to us and keep up our work. We are all very pleased to hear you truly appreciated our customer care and we look forward to welcoming you again to our hotel. We are aware that the position of our... More 

Farnborough, United Kingdom
1 review
3 of 5 stars Reviewed October 17, 2014

Hotel is surrounded (literally) by a very busy road. Traffic noise from 4 am till gone midnight. Hotel itself is dated, and in need of some TLC and referbishment. The tea and coffee making facilities is an ern in the foyer with tea bags, instant coffee and UHT milk. This in itself is fine, except there is no hot water... More 

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Additional Information about Grand Hotel Moon Valley

Address: Corso Caulino 5 | Seiano Di Vico Equense, 5, 80066 Vico Equense, Italy
Location: Italy > Campania > Province of Naples > Vico Equense
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Moon Valley 4*
Number of rooms: 107
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Also Known As:
Grand Hotel Vico Equense
Grand Hotel Moon Valley Vico Equense, Italy - Province Of Naples
Hotel Style:
#6 Luxury Hotel in Vico Equense

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