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Grand Hotel Moon Valley

Corso Caulino 5 | Seiano Di Vico Equense, 5, 80066 Vico Equense, Italy
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Grand Hotel Moon Valley
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Grand Hotel Moon Valley
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330 reviews from our community

Traveler rating
    80
    146
    75
    22
    7
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55
172
10
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newtownards, United Kingdom
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Just back after spending a week here on a Travel Department Tour. The hotel is basic, slightly isolated from Sorrento and serves plain food. The rooms are fine, good air con, plently of hot water but beware of getting a room with a sea view, there is a large dog kept on a veranda of a apartment opposite that barks... More 

Was this review helpful? Yes 1
East Linton, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a holiday with the Travel Department. This hotel is beautifully situated overlooking the bay of Naples. I was a bit disappointed with my room as it didn't have a balcony or a view of the sea, but otherwise it was fine. The staff in the hotel were unfailingly helpful and friendly. Large dining room, good choice of... More 

Was this review helpful? Yes 4
Singapore, Singapore
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were blessed to get a sea view room with a wide balcony as part of a tour group to Sorrento. 2 single beds and a queen size bed for 2 persons which is fantastic! The bathroom was huge and elderly/handicapped friendly. It is one of the rare few hotels that I have come across with such facilities. Lifts were... More 

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Glasgow
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Grand Moon Hotel is a good hotel set in a good location. From the local station it is easy to get around. The staff were very pleasant and attentive at all times. Food was good, prices at the bar were fair and Ciro the barman was on hand to assist. The owner was always around and could not have... More 

Was this review helpful? Yes 14
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Sir/Madam, we would like to thank you for your review. We are so pleased to hear that you enjoyed and appreciated your stay at our Hotel, it is for the staff the best reward ever! We all work very hard to offer our guests the best time and make them feel looked after. Looking forward to seeing you again... More 

Dublin, Ireland
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My wife and I were really upset by the standard of both rooms we were offered in this hotel. They were dreary, dank, dark and tiny. The proverbial cat couldn't be swung. The group dinners were quite uninteresting, the food bland and the choice uninspired. The hotel is situated on a dangerous and very busy bend and there are few... More 

Was this review helpful? Yes 6
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Sir, Thank you for your review. We are glad to hear from you. Our staff is very happy to hear you appreciated the service and their friendliness. We are very sorry to hear about your great disappointment of the room: all the rooms comply to the same standards and our guests are generally happy. We do apologise though and... More 

1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 13, 2015 via mobile

My husband and I stayed at Grand Hotel Moon Valley last year for our honeymoon and had a great time. When we arrived we asked for a room with a different view and were moved immediately by a wonderfully helpful man to a larger room. The room was always clean and everything worked perfectly. We loved the pool and the... More 

Was this review helpful? Yes 8
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Madam, thank you very much for your comments. We are so happy to have contributed to make your honeymoon even more special. Our staff works very hard and your feedback is our best reward. Ordering the meal the night before helps us a lot in order to offer a smoother service. Hoping to see you again at Grand Hotel... More 

Penarth, Wales, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 8, 2015

We stayed early September just as the season was ending. Staff were all lovely - we had an instance of ants in our room that had gotten in through our open balcony door and the staff gave us priority, had it cleaned up in no time. We had no other issue the entire time we were there. I would recommend... More 

Was this review helpful? Yes 3
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Madam, Thank you for your review. We are so glad to hear you enjoyed your stay at our hotel and the many beautiful amenities that our area offers. It's for us a great reward and a further motivation to do even better. We look forward to see you again at Grand Hotel Moonvalley Best Regards Mr L. Dell'Amura More 

London
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 1, 2015

Visited as part of a tour group and stayed for a week. We had a pre paid package with everything included even local drinks. When booking we asked for a 'quiet' room and declined an upgrade overlooking Vesuvius. Very pleasant room view but the close by road was noisy. I don't think our package gave us access to a full... More 

Was this review helpful? Yes 4
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Sir/Madam, We are very happy to hear from you. Our guests' feedback is important to us both to improve our service and as a reward for our work. We would like to say thank you for your appreciation and we will take in consideration your advice about the flags!! Customers from all over the world are always very welcome,... More 

Hastings, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 17, 2014

The room was spacious, clean and I had a balcony with a lovely view of Vesuvius. The food was good and any adaptions for vegetarians were willingly made. The management and waiting staff were friendly and helpful. It was bright and cheery and I would happily recommend it. The only thing that wasn't so good was the fact you had... More 

Was this review helpful? Yes 10
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Madam, thank you for your review. We are very pleased you enjoyed your stay at our Hotel. We work very hard to please our guests and your satisfaction is the greatest reward. Hoping to see you again at Grand Hotel Moon Vallley Kind Regards Mr L. Dell'Amura More 

Honiton, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 9, 2014

We booked with Saga for a weeks break. We knew that this hotel was very handy for the Vesuviana Railway (10 minutes walk) as we had previously stayed in Sorrento itself in May. We were delighted with the large accommodation and the spectacular views of the Bay of Naples. We assume that the hotel was family-run - all staff were... More 

Was this review helpful? Yes 5
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Sir/Madam, we would like to thank you for your review. Our guests' feedback is essential to us. The position of our Hotel might be difficult for some people such as in your group but we do offer a free shuttle bus service and for any circumstances staff from reception is always very happy to help. Hoping to welcome you... More 

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