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Grand Hotel Moon Valley

Corso Caulino 5 | Seiano Di Vico Equense, 5, 80066 Vico Equense, Italy
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Grand Hotel Moon Valley
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366 Reviews from our TripAdvisor Community

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Traveler rating
    88
    159
    88
    24
    7
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63
191
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7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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Cardiff, United Kingdom
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Good Points - Public transport easily accessible. Excellent base for exploring region. Pool area very clean, plenty of sun beds. Rooms are fine - no issues and beds and pillows very comfortable. The towels are unusual however! Areas needing attention - health & safety - we had fire in hotel one night but smoke alarms, fire alarm and fire doors... More 

Was this review helpful? Yes 8
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Sir/Madam, We would like first of all to say thank you for your review. The fire has luckily only caught a small part of the service area on the first floor of the hotel and all the procedures have been carried out according to health and safety regulations. The smoke alarms worked properly as verified by the firefighter brigade... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with my family for 10 nights in July. From the start great friendly hotel staff. Lovely clean bedrooms. Food good, real Italian tastes and menus. Pool great with plenty of loungers and shade if needed. Yes the hotel is in a quiet area but if you read the brochures you will know that. There is a bar and... More 

Was this review helpful? Yes 1
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Sir/Madam, Thank you very much for your feedback. Your satisfaction is the biggest reward for our effort and commitment. It keeps our motivation up in doing our best to make our guests stay an enjoyable one. We will be honoured to have you as our guests again. Thank your for choosing Grand Hotel Moon Valley Best Regards More 

Staines
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Generally I would say the hotel easily deserves a **** rating. Just as an example of the service they provide: a three-course, sit-down hot meal was provided when our group arrived at 09.30 pm! In the first room we had the electronic key didn’t work. It was a large room with huge balcony with excellent view of bay of Naples.... More 

Was this review helpful? Yes 2
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Madam, we would like to thank you for your time. Our guests' comments are very much appreciated as we do believe is the best way to improve our service. Your review is so detailed and I'm sure it will be very useful to our future guests. Thank you very much Hoping to see you again at Grand Hotel Moon... More 

Middlesbrough, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a week in June 2015,the Hotel is OK, the rooms and facilities are OK, if you get a sea view room the view across the Bay Of Naples is spectacular and they have Peroni on draught. The train station is a 10 minute walk down hill and the trains run to Naples and Sorrento every 20... More 

Was this review helpful? Yes 1
Ireland
Level Contributor
74 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Moon Valley for 1 week on a group tour with The Travel Department. I had read many of the reviews and was somewhat anxious prior to our stay. However our overall experience of the hotel was very positive. Hotel & Grounds The reception area is modern and bright and check-in was welcoming and efficient. All public... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was a bit nervous about going after reading some off the reviews. I'm so glad I didn't take any notice. I was in a separate part off the hotel which I didn't mind. Close to the main road but I didn't hear much traffic.Room was cleaned every day. Only problem every time I had a shower the bathroom flooded.... More 

Was this review helpful? Yes 1
Kingston-upon-Hull, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the moment we arrived at the hotel, the service we received was excellent. All the staff are very attentive and friendly. In particular the restaurant and bar staff, they couldn't have done more for us. They made our stay comfortable and enjoyable. Although the hotel is not in the centre of the city - it is just a short... More 

Was this review helpful? Yes 1
King's Lynn, United Kingdom
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The two weeks in Moon Valley were full of fabulous food, wonderful views, memorable trips and, of course, the consent worry of trying to stay alive when crossing an Italien road! The hotel, overall, has a very convenient location, as it is very close to a bus station as well as a train station. As well as the frequent trains... More 

Was this review helpful? Yes 4
Dundee, United Kingdom
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved this traditional Italian Hotel - everything was wonderful - I loved the food very much Italian - who would want to go to Italy to eat English food? not me - we were on a fully inclusive basis - we had a buffet style breakfast and a three course lunch and dinner - which we chose the night... More 

Was this review helpful? Yes 3
Kildare, Ireland
3 of 5 stars Reviewed 3 weeks ago

Location was very bad ,Hotel is on a very busy road so was very dangerous to walk anywhere ,with no other restaurants or town within walking distance , Had to get shuttle bus between 10 and 12 and 2 and 4 to train station to go into Sorrento would have been nice to go into Sorrento at night but Taxi... More 

Was this review helpful? Yes
CarloLuigi, Proprietario at Grand Hotel Moon Valley, responded to this review

Dear Madam, Thank you for your feedback. We are very sorry if the position of the hotel has spoilt your holiday in some way. We are on the main road, the only one, which links the coast to Naples and at this time of the year it is indeed very busy. The train station is only 5 minutes walking on... More 

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Prices are for 1 room, 2 adults
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