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Grand Hotel Principe di Piemonte

Certificate of Excellence
5.0 of 5
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Piazza Puccini 1, 55049 Viareggio, Italy
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1 room 1 guest
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Grand Hotel Principe di Piemonte
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604 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
  • All months
    (604)
  • Mar-May only
    (131)
  • Jun-Aug only
    (216)
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London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After a small mix up on arrival with the hotel not having the connecting room we had requested the rest of our trip was perfect. The hotel was really great. The staff were incredibly helpful through out our stay and we found the hotel to be a great place to stay. The hotel itself was really nice, we loved the... More 

Was this review helpful? Yes 1
England
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a small delay when checking in but given a couple of Fte Gin and T's for the inconvenience. Our room was on the Modern 5th floor and was lovely. The pool was beautiful with great beds a good bar and restaurant and a lovely view . It is expensive and they just need to tweak a few things... More 

Was this review helpful? Yes
Marco B, Direttore at Grand Hotel Principe di Piemonte, responded to this review

Dear Guest, thank you very much for being our guest during your stay in Viareggio and for your nice feedback. I'm glad to see that we were able to compensate any issue during your stay, and being prepared to let you fell relaxed during your stay with us. I'm happy to read your satisfaction about your room, our lovely terrace... More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed in a pricey beach facing room. The drapes are dangling pathetically from too few hooks, bathroom supplies are poor and then not replenished - took 3 requests, the last being for the duty manager to come to the room to get new soap and a bath mat - there are no handles on cupboards which makes it difficult... More 

Was this review helpful? Yes
Marco B, Direttore at Grand Hotel Principe di Piemonte, responded to this review

Dear Mr. Knowles, thank you for your feedback and for choosing GH Principe di Piemonte for your stay in Viareggio. I'm sorry if you found our hotel far from your expectations and I'm sure your comments will be helpfull for us to improve our service. Referring to the closing of the swimming pool, that was made yesterday, 10th August, because... More 

london
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

i stayed here for 4 nights with my partner. we booked through a travel agent. the price for 4 nights was £1600.00. easy jet flights, exactly what you would expect, private transfer...ok. check in was fine, the pictures everywhere depicted luxurious rooms, so we expected something nice! we were taken to the 5th floor, which is the same floor as... More 

Was this review helpful? Yes 3
Dubai, United Arab Emirates
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 28, 2015

I can't be bothered to write much in detail. The only thing that was OK was the bathroom and the ceiling height ! Go anywhere else: and for EUR500 you will save money and have a better hotel ! Tablet Hotels should be ashamed to select this place. Oh yes a bit of truffle and waiters in suits does not... More 

Was this review helpful? Yes 3
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 28, 2015

We stayed here recently on honeymoon and had a lovely room. Ate in the Regina restaurant one evening and it was expensive and mediocre. Staff were friendly, however it would not be five star and the main reason is the service. I asked for something to eat poolside and was told the kitchen was closed. Anywhere else could have arranged... More 

Was this review helpful? Yes
Marco B, Direttore at Grand Hotel Principe di Piemonte, responded to this review

Dear Fiona, Thankl you for choosing GH Principe di Piemonte for your honeymoon stay in Viareggio and leaving us your feedback. I would like to extend you my best apologize if we were not able to let you enjoy your honeymoon with us with a great experience due to a lack of service in some aspects. What really left me... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 27, 2015

The hotel describes itself as 4 to 5 star. It's certainly not above a 4 and in a couple of crucial respects it's a 2. First the good things. Great staff in every part of the place and excellent air conditioning. There's a real pre-war, spy novel charm about it despite being modernised, especially the top floor with Michelin restaurant,... More 

Was this review helpful? Yes 1
Marco B, Direttore at Grand Hotel Principe di Piemonte, responded to this review

Dear Guest, I would like to thank you for being our guest at GH Principe di Piemonte for your stay in Versilia and sharing your experience with us in such a detailed way. This is very important for us! First of all I would like to extend my best apologize if we were not able to let you have a... More 

scotland GB
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 26, 2015

Stayed here for 5 nights. Food & choices couldn't be faulted and we enjoyed it all very much. The staff (in particular Danielle & Barbara) were on the ball & very plesant. We had a lovely room on the side with a nice view & a big balcony, but shower only (had requested a bath as essential) & I'm afraid... More 

Was this review helpful? Yes
Marco B, Direttore at Grand Hotel Principe di Piemonte, responded to this review

Dear Guest, first of I would like to thank you for being our guest during your Holiday week in Versilia and leaving us such a nice feedback. I saw your complete satisfaction and I'm happy to see that Daniela and Barbara, part of our F&B Team, support your stay and offer your their best hospitality attitude to let you feel... More 

Carlisle, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 25, 2015

I'll start by saying I have always said I would never write a negative review on Tripadvisor but I feel on this occasion I have to. Our stay in the hotel has been fantastic, great service by the maid service, bar and waiting staff, even the quality of the food was great. However, having a captive audience doesn't mean you... More 

Was this review helpful? Yes 1
Marco B, Direttore at Grand Hotel Principe di Piemonte, responded to this review

Dear Guest, Thank you very much for choosing GH Principe di Piemonte for your stay in Versilia and for sharing your experience in such a sincere way. I'm very glad to read your satisfaction about staff, services and product, and i would like to thank you for you comments on prices applied for extra services. We of course take care... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 22, 2015

I have never had less value for money. The only 5 star feature are the photos on the web site. My one bedroom suite cost 1200 euros per night and 400 would have been fair. We drove up to the front door, carried our bags in and were told that if we wanted air conditioning we have to phone the... More 

Was this review helpful? Yes 5
Marco B, Direttore at Grand Hotel Principe di Piemonte, responded to this review

Dear Mr. Lowell, before going in the deep of your feedback I would like to thank you for being our guest during your stay in Viareggio and giving us precious feedback. It's never nice to receive such a strong feedback, but it's Always usefull, and thanks to that, I'm sure we'll be able to improve our high standard of service... More 

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