We stayed for 2 weeks at the 'Royal' in July 2009 and despite an initial problem with the room allocation (this was down to the agent not the hotel) ,which after some perseverance, the staff sorted for us. We went half-board and found the food excellent at both breakfast and dinner in the evening. We were looked after by Monica... more

We have recently returned from our second holiday at the Grand Hotel Royal in Viareggio. Just as last year we thoroughly enjoyed our stay. The hotel is in a great central position, just over the road from the beach, which is free to guests ( 2 deckchairs & a brolly) you only need to pay extra if you want a... more

Nothing like the brochure and recommendations. Needs a fortune spending on renovation upstairs and air conditioning and lifts. Terrible breakfast - appalling bad quality and choice. Dinner - had to choose at breakfast who knows what you would want to eat at 9.00 a.m.! Apparently not good and often cold vegetables and poor quality of meat. People who had stayed... more

We have just returned from another wonderful week at the Royal – this was our fourth visit there in 10 years. We found ourselves on the fourth floor this year in one of the smaller, central rooms. Guests have sometimes hinted that the rooms are the weakest thing about the hotel – they are rather tired, ours had a very... more

The staff are enormously friendly and professional - Our suite overlooking the sea was breathtaking. The traditional food and extensive wine list added to our experience. The location along the sea front enabled my partner and I to visit the shops and bars with ease. Cleanliness is important to us when travelling and we were not disappointed. A very well... more

On arrival the service was seamless. The Reception staff were efficient and very helpful. Our room was stunning (a suite with a sea view) and we instantly relaxed and our holiday began. The location was unbelievable, probably the most central to the activity of Viareggio with the hotel's beach area within a stones throw. On days that we did not... more

We went out to Tuscany with six of our friends to celebrate my wifes 50th birthday and i can tell you we were not disappointed. Tuscany was an absolute joy. The hotel was very warm and friendly. the staff were very caring and the food was absolutely superb. The waiters worked extremely hard and the service in the restaurant was... more

Fantastic holiday. Staff were lovely. Hotel was clean and the poolside. Cannot wait to return. We will be returning on out honeymoon. The food was beautiful. Book with a balcony because the sea view is lovely. Mountains at the back. more

I had been to Viareggio 20 years ago with a friend and had a great time. Really loved it, so decided to go back and stay at a 4 star hotel with my family. We booked with Citilia and had a prompt pick up from the airport in a lovely car. We arrived late in the evening and the staff... more