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BEST WESTERN Grand Hotel Royal

Certificate of Excellence
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Viale Giosue Carducci 44, 55049 Viareggio, Italy
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1 room 1 guest
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BEST WESTERN Grand Hotel Royal
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929 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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    (929)
  • Mar-May only
    (198)
  • Jun-Aug only
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  • Sep-Nov only
    (268)
  • Dec-Feb only
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Washington DC, District of Columbia
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It was hard to get a read on this hotel when you read the reviews and look online, but I can say, I was very happy when we arrived. This is a lovely hotel in a great location. Yes, it is definitely full of old-world charm, but that is what makes it special. It has stood the test of time... More 

Was this review helpful? Yes
Marino P, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest, thank you very much for your kind feedback, we are very happy to read your stay with us was what you expected, sad your vote was with 4 green marks and not all 5. Hope to welcome you back again in the future Kind regards More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have been coming to the Grand Hotel Royal for more that 15 Years. It is really an icon and a fantastic place for a summer break and the best Hotel in the region. There are many families who go year after year like us. It has a central location where you can walk or take a bicycle ride to... More 

Was this review helpful? Yes 1
Marino P, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest, Thank you very much for your kind review. It is a great pleasure to know that your holiday met your expectations. Looking forward to welcome you once again in the future Best Wishes More 

Plymouth, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from a wonderful stay at the Grand Hotel Royal. The hotel is wonderful - food very good, staff very helpful and friendly. All areas are kept spotlessly clean. There were little touches like a kettle in the room and a 'newspaper' for different nationalities each morning. Masses of choice for breakfast and plenty to choose from for the... More 

Was this review helpful? Yes 1
Marino P, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest, We are very pleased that you enjoyed your stay at our hotel We would like to thank you for your comments Hope to welcome you soon at the Grand Best Wishes More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed in this wonderful Hotel many times and it never fails for its quality of service, friendliness and cleanliness. The staff conduct theselves in a professional manner and are always ready to assist whether at the reception desk, the restaurant or around the Hotel e.g. porters, chambermaids. The Hotel is situated in a fantastic position, right opposite the... More 

Was this review helpful? Yes 1
Marino P, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest, It is always delightful to read that a guest intends to give us their seal of approval by wanting to stay again. Thank you, it is much appreciated and I hope that you will do just that. Best Wishes More 

London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely hotel. Excellent service. All staff were lovely from the cleaners to the top. Spotless , excellent location, brilliant pool. Cannot fault it at all. We were very pleasantly surprised. Excellent room.

Was this review helpful? Yes 1
Marino P, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest, Thank you for your comments and I am very pleased you had a good time during your stay with us. I hope you will visit again. Best Wishes More 

London, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago NEW

The Grand Hotel is a wonderfully historic building which is beautifully maintained - the surroundings are idyllic from the 25 metre pool,to the luscious Mediterranean garden and the beach which stretches for miles and is impeccably clean. The rooms are large and airy - the cleaning staff do a fantastic job and the crisp, clean sheets and comfortable beds really... More 

Was this review helpful? Yes
Marino P, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest, wow!! Thank you very much for this kind of rewiew and your words. We are very happy and looing forward to welcome you again soon Best Wishes P.s Just to clarify for other future guest; we have not the room type Garden view, the room on the back side are quite and in paceful location, but without a... More 

liverpool
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Forget the Best Western label, this is a stylish and classy hotel in an excellent location. Our room at the back of the hotel was quiet and cool in the afternoon sun. Bed was comfortable and bathroom refurbished (no bath). Sunbeds always available at the pool, but there are no mattresses on the beds (we bought airbeds). Lifeguard Massimo very... More 

Was this review helpful? Yes
Marino P, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest, We are very pleased that you enjoyed your stay at our hotel We would like to thank you for your comments Hope to welcome you soon at the Grand Best Wishes More 

Uk
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy jet flight. Excellent. Much better than Thomsons'. ::: Luxurious drive from airport We'd booked a booked a 'luxury car' with Citalia. Unfortunately this was the scariest experience we'd ever had - due to the 'boyracer' driver. He is a deceptive looking boyracer - an OAP , balding with blue, badly creased shirt. No greeting, he just stamped off the... More 

Was this review helpful? Yes 3
Marino P, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest First of all, we would like to thank you for your very detailed, humourous review. I hope all the 50,000 seasonal guests, who might read your review, are not offended by your description of them. Luckily, comments on TripAdvisor are subjective. We would, however, like to clarify a couple of points regarding the hotel. Our swimming pool is... More 

Caerphilly
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We returned from a two week stay at the hotel just over a week ago and it was one of the most relaxing holidays we have ever spent. The hotel was first class. Our room was on the side on the fourth floor, with a sea view, and it was huge. It was really clean and the beds were changed... More 

Was this review helpful? Yes
Marino P, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest, I appreciate the time taken to post feedback and was happy to hear that you enjoyed your stay and the location of the hotel. It was also nice to read that you found the rooms comfortable, breakfast was good, and service provided by the team was pleasant and unobtrusive. We look forward to welcoming you back in the... More 

London, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We just got back to the U.K. from a five-day stay at the Best Western Grand Hotel Royal in Viareggio. Don't let the "Best Western" part distract you, if you are thinking of budget-priced motor inns along U.S. interstate highways. This hotel is indepenently owned and operated. It's indeed a grand hotel of the old school. And even if that... More 

Was this review helpful? Yes
Marino P, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest Thank you for your kind review. It is very informative for other guests and provides a good explanation of the location and hotel amenities. We are pleased you enjoyed your stay at the Grand Hotel Royal and look forward to welcoming you back in the future. Best regards More 

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