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BEST WESTERN Grand Hotel Royal

4.0 of 5
Viale Giosue Carducci 44, 55049 Viareggio, Italy
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BEST WESTERN Grand Hotel Royal
Ranked #2 of 58 hotels in Viareggio
4.5 of 5 stars 318 Reviews
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318 reviews from our community

What travelers say about this hotel
  • Swimming pool(6)
  • Very helpful(5)
  • Sea view(4)
  • Air conditioning(4)
Traveler rating
    179
    91
    24
    14
    10
Only show reviews for Family (69) | Couples (139) | Business (14)
Date Rating
Lincoln, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2012 NEW
1
person found this review helpful

My husband and I have just returned from a week's holiday, and we had a really great time. The hotel is very grand and in a great location. The swimming pool and gardens were lovely. The food was wonderful and the staff very helpful, kind and polite. We could not have had a better time and cannot recommend the hotel... More

Was this review helpful? Yes
marino patruno, General Manager at BEST WESTERN Grand Hotel Royal, responded to this review
May 25, 2012

Dear Guest. What a lovely review! Our aim is to please our clients and we would like to thank you for your feedback. When we receive comments such as these, we understand that we are going in the right direction. Thank you once again, we look forward to welcoming you back to the Grand Hotel Royal. More

London
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 21, 2012 NEW
2
people found this review helpful

We had a wonderful time as we chose this hotel to celebrate our wedding anniversary, the staff were really helpful and the food was excellent. We had a room with a sea view and sunsets over the sea were breathtaking. The bar staff were really sweet and remembered us each time by name which was a really nice touch. The... More

Was this review helpful? Yes
marino patruno, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review
May 22, 2012

Dear Guest, We are very pleased that you enjoyed your stay at our hotel We would like to thank you for your comments Hope to welcome you AGAIN soon at the Grand Best Wishes More

Kent, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2012
4
people found this review helpful

My Husband and I have just returned from a lovely long weekend and were not disappointed, the hotel lived up to its name, and looks very Grand and imposing from the street, inside was very in-keeping with Italy, grand and old, but well kept, the rooms were well kept and sufficient for our stay, the staff helpful and polite at... More

Was this review helpful? Yes
marino patruno, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review
May 22, 2012

Dear Guest, We are very pleased that you enjoyed your stay at our hotel We would like to thank you for your comments. Just to clirify we don't think drink and food price at the pool bar are expensive, compare to the Bar in to the promenade or Beach Bar is just 50 Cent up; but the Service at the... More

Scotland
Senior Contributor
28 reviews 28 reviews
Reviews in 18 cities Reviews in 18 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 19, 2012
2
people found this review helpful

Just back from a lovely week in Viareggio. We were at the Grand Hotel Royal in August 2011 and were very impressed with it so were happy to return. We would say that standards have slightly slipped since August. We found the food not to be as high a standard as it was in August. At the beginning of our... More

Was this review helpful? Yes
marino patruno, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review
May 20, 2012

Dear Customer, What a shame, your stay were not nice at this time. We are very sorry that your stay was not like that of August 2011, perhaps in August everything is perfect, while in May beginning of the season we are still a bit slow to make all services in a good standard; this should not happen because as... More

Paisley, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 10, 2012
7
people found this review helpful

We stayed at The Grand Royal Hotel for four days over Easter 2012 and thoroughly enjoyed our visit. The hotel building has great character and charm and we were delighted to see an old building sympathetically restored and maintained. The staff were efficient, polite and well trained and we would thoroughly recommend this hotel and its excellent position on "The... More

Was this review helpful? Yes
marino patruno, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review
May 18, 2012

Dear Guest, We are very pleased that you enjoyed your stay at our hotel We would like to thank you for your comments Hope to welcome you soon at the Grand Best Wishes More

Swindon
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 2, 2012
14
people found this review helpful

When you view this hotel for the first time..it looks magnificent and stands out amongst all the others along that stretch of the Viareggio seafront. Once inside the front doors you know immediately that the hotel is going to live up to it's name. Spacious foyer leading to a grand staircase for the energetic amongst you...a reading room/study area to... More

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dublin ireland
Senior Contributor
25 reviews 25 reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 29, 2012
2
people found this review helpful

My fiance and I stayed here for a few nights in April. We had a lovely stay and the hotel is lovely. But thats just it, its lovely, nothing special at all. Inside it is very dated, I suppose you could call it old world charm, but to me it seemed more dated 80's style, a bit tired and in... More

Was this review helpful? Yes
marino patruno, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review
May 15, 2012

Dear Guest, We are very pleased that you enjoyed your stay at our hotel We would like to thank you for your comments and in the mean time to clirify some point where you was disappointed The Classic room you reserved have not partial or even front sea view (well descript when you try to make reservation), soo this is... More

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 24, 2012
4
people found this review helpful

We find the hotel very good and friendly, located right at the shore viale where the carnival's parade takes place. the room was excellent, except the bathroom (too high WC seat, terrible shower). More

Was this review helpful? Yes
marino, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review
February 25, 2012

Dear Guest, We are very pleased that you enjoyed your stay at our hotel during Carnival Parade We would like to thank you for your comments, and apologize for any inconvenient caused owing the type of bathroom. Hope to welcome you soon at the Grand Best Wishes More

seattle
Senior Contributor
31 reviews 31 reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 9, 2011
11
people found this review helpful

If you want to stay in Italy in a central location to visit other towns, be in front of a beautiful beach by a walking promenade with boutiques, with a pinewood in the back where you can rent bikes in summer, enjoy the market on Thursdays, get fresh cooked seafood from the fisherman at the pier, this place is perfect.... More

Was this review helpful? Yes
marino, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review
December 12, 2011

Dear Guest, We are very pleased that you enjoyed your stay at our hotel We would like to thank you for your comments Hope to welcome you soon at the Grand Best Wishes More

Milano, Lombardia, Italy
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 17, 2011
6
people found this review helpful

in this hotel the staff and training very nice and friendly especially the office box, ( lady maria rosaria and mister ermelindo) the reception and restaurant whit excellent chef and maitre emanuele and the excellent barman ; I advised him to go to all my friend and relatives. the bed room was large very clean and well decorated. More

Was this review helpful? Yes
marino, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review
November 30, 2011

Dear Guest, We are very pleased that you enjoyed your stay at our hotel We would like to thank you for your comments Hope to welcome you soon at the Grand Best Wishes More

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Additional Information about BEST WESTERN Grand Hotel Royal

  • Best Western Viareggio
  • Viareggio Best Western
  • Grand Hotel Royal Viareggio
Address: Viale Giosue Carducci 44, 55049 Viareggio, Italy
Price Range: $

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BEST WESTERN Grand Hotel Royal
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