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BEST WESTERN Grand Hotel Royal

4.0 of 5 Viale Giosue Carducci 44, 55049 Viareggio, Italy
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Certificate of Excellence 2014
BEST WESTERN Grand Hotel Royal
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BEST WESTERN Grand Hotel Royal
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783 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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Chesapeake, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the Grand Hotel Royal in October 2014. The hotel was a perfect spot to stay and it was very easy to get to the train station to travel for day trips to Pisa, Lucca, Carrara and the Cinque Terre.

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago

The long and short of it is that, based on the reviews and the star rating of this hotel, our expectations were not met. We were extremely disappointed with the hotel, room and service we experienced. So much so that we decided not to stay for our pre-paid 3 night stay. Unfortunately, even though the room allocated to us had... More 

Was this review helpful? Yes
Marino_Patruno, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

It is very easy to accuse hotel and give a very bad rewiew like you did. This review arriving after your first review posted one month ago where you write, “ I think this hotel pay people to write a positive review” deleted by the Management of Tripadvisor because offensive to us and to all other guest. But you persevered... More 

Boston
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 19, 2014

We holidayed at this hotel as a 40th wedding anniversary treat, we had mentioned this when booking via Citalia and were very surprised to find a bottle of champagne in our room when we arrived. It was certainly an experience to stay in such lovely surroundings, once we had got used to the art deco charm of the hotel, spacious... More 

Was this review helpful? Yes 1
Marino_Patruno, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest, I appreciate your kind feedback and was happy to hear that you enjoyed your stay at the hotel. Thank you.Please accept my apologies for any inconvenience caused during your stay especially in the Restaurant. Hope to welcome you once again soon Kind regards More 

staines
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 11, 2014

my wife and i stayed here for a week at the end of september, lovely hotel, perfect setting, and all the staff were excellent. we even had perfect weather. could not have wished for a better stay.many thanks to all concerned who sorted out the minor problem we had. highly reccomended..........

Was this review helpful? Yes 1
Marino_Patruno, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest, Thank you for your feedback which certainly helps us to monitor and improve our service. I was pleased to read how much you enjoy staying at our hotel and that the service provided by the team. Hope you will visit us again soon! Bes regards More 

Manchester UK
Top Contributor
55 reviews 55 reviews
41 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed November 8, 2014 via mobile

Stayed here for 6 nights in early October. The hotel is beautiful and the photos don't do it justice. The location is great, close to the beach and a lovely park as well as being close to the bus stop. The lovely garden and pool area is a great bonus. We stayed here with our 2 year old son plus... More 

Was this review helpful? Yes 2
Marino_Patruno, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear guest, It is very satisfying to read such a positive review from a guest and yes, we hope you will return up! Thank you for taking the time to share your experience at The Grand and Royal. It is very genuine of you to remember the names of the individual staff members who helped you to retain such warm... More 

France
Contributor
20 reviews 20 reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed November 3, 2014

I stayed here mid October for two nights with a colleague on a buisness trip. We both had single rooms with breakfast included. Both agreed it was very good value for money. Rooms were good size very confertable with a re vamped bathroom. Breakfast was very good with selection of continental or English. Staff all very polite and helpful. But... More 

Was this review helpful? Yes 1
Marino_Patruno, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest, It is very satisfying to read such a positive review from a guest and yes, we hope you will return up! Thank you for taking the time to share your experience at The Grand and Royal Best regards More 

Saint Paul
2 reviews
5 of 5 stars Reviewed November 2, 2014

What a great big beautiful old hotel with an excellent location and view. The staff was extremely friendly and helpful. This hotel was built in the late 1800's and has been exceptionally maintained. It is directly across the street from a beautiful beach right on the Mediterranean. Having stayed there in the off season, the prices were extremely reasonable and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Marino_Patruno, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest, Thank you for your comments and I am very pleased you had a good time during your stay with us. I hope you will visit again even in Summer! Best wishes More 

Boise, Idaho
Top Contributor
120 reviews 120 reviews
27 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed October 30, 2014 via mobile

Apparently first built as a palace for a sister of Napoleon when she decided to turn this marshy area of Viareggio into a resort area, the property became a hotel back in the very early 1900s. It still looks and feels as if it is back in that era. And that's a good thing. We hit in late October just... More 

Was this review helpful? Yes
Marino_Patruno, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest Thank you very much for your kind review. It is true, the history of this building is certainly reflected in its atmosphere and grandeur, and many of our clients recognise this quality. We look forward to welcoming you again in the future. Best regards More 

scotland
2 reviews
5 of 5 stars Reviewed October 27, 2014

Just returned from a very relaxing holiday in Viareggio. The hotel was of an excellent standard and rooms spacious and clean. Upgraded to a rom with sea view & balcony which was superb - sitting on the balcony with a glass of wine watching the sun go down was fab. Hotel staff were very attentive and always on hand to... More 

Was this review helpful? Yes
Marino_Patruno, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest, I appreciate your kind feedback and was happy to hear that you enjoyed your stay at the hotel. Thank you. Yes, this year October was with fantastic weather , we were all very lucky!! Best Wishes More 

2 reviews
5 of 5 stars Reviewed October 26, 2014

We had a wonderful holiday at this beautiful hotel. We had booked a small room but were upgraded on arrival.Our room was spacious and spotless. All staff were helpful and friendly,from reception staff to the pool lifeguard! We shall gladly return.

Was this review helpful? Yes
Marino_Patruno, Direttore generale at BEST WESTERN Grand Hotel Royal, responded to this review

Dear Guest, thank you for your kind feedback. Although we cannot always guarantee an upgrade, when is possible and there is availability, it is as much our pleasure to deliver the surprise, as I am sure it is to be on the receiving end of it. I am delighted to learn that we were able to thrill you in this... More 

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Additional Information about BEST WESTERN Grand Hotel Royal

Address: Viale Giosue Carducci 44, 55049 Viareggio, Italy
Phone Number:
Location: Italy > Tuscany > Province of Lucca > Viareggio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Grand Hotel Royal 4*
Number of rooms: 114
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Also Known As:
Best Western Viareggio
Viareggio Best Western
Grand Hotel Royal Viareggio
Hotel Style:
#1 Luxury Hotel in Viareggio
#1 Romantic Hotel in Viareggio
#1 Family Hotel in Viareggio
#1 On the Beach Hotel in Viareggio

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