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Ely Hotel

Certificate of Excellence
Via Carrara, 16 | Fra la Pineta ed Il Mare, 55049 Viareggio, Italy
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138 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2015

Anyone looking for good clean accommodation at fair rates should consider the Hotel Ely. We stayed three nights and the 20 minute walk to the station gave us quick access to Florence (under 2 hours),Pisa on the way back and Cinque Terre the next day. The breakfast is sensational but it is the family that makes the stay so enjoyable.... More 

Was this review helpful? Yes
Alessandro T, Proprietario at Ely Hotel, responded to this review

Thanks Peter, you're very kind to speak well of us. Our secret is that, despite being a family, all of us has had significant experience in major hotels and luxury. Our habit is to put the customer at ease, speaking his language, understanding their needs. Sometimes these little things for us involve little effort, but make the difference with other... More 

1 review
4 of 5 stars Reviewed October 25, 2014

What makes this hotel a good choise is the staff, Carlo and his family are very friendly, always trying to help, I wish them all the best in their business. The hotel itself is not modern but has everything you would need. The air was a bit moist, opened window almost fixed the problem. If you are looking for a... More 

Was this review helpful? Yes
Alessandro T, Direttore at Ely Hotel, responded to this review

Thank you for your comment. The water that you have found is due to the weather this year has not helped much! All our rooms have air conditioning that solves the problem, the rooms in the mansion by situarte have very high ceilings and the problem does not occur. We look forward to more! More 

LONDON
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 4, 2014

Carlo and his family run a very friendly hotel. They have modern and classical rooms in a traditional building just a stones throw from the beach. The breakfast is tasty and nothing is too much trouble for the staff who really take care of their guests. It is nice to give money to a family rather than a multi national... More 

Was this review helpful? Yes
Alessandro T, Direttore at Ely Hotel, responded to this review

That is what we strive to achieve! This kind of feedback from our guests, our goal is to give always a warm welcome in our house. Thank you for your kind comments about our buffet breakfast and our service. We hope to have you back in the near future as our Guests! Arrivederci! More 

Birmingham, United Kingdom
Level Contributor
163 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed September 30, 2014

Hotel Ely is a classical building which doesn't necessarily have the most modern of features some people would prefer. However the welcome could not be bettered. The hotel is run by a young couple who work very hard and pull out all the stops to ensure their guests are comfortable and happy. Nothing is too much trouble. The location is... More 

Was this review helpful? Yes
Alessandro T, Direttore at Ely Hotel, responded to this review

Thank you very much for your lovely words!!! Our Superior rooms are featured with minibar and kettle, so our guests can enjoy a complimentary tea in the evening or a coffee in the morning, and the minibar will be usefull to store some food or beverage. We do hope to have you back to Ely Hotel as our Guest in... More 

Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed September 23, 2014

We would recommend this place. It has only 2 stars but is better than some 3star hotels. The people here are gentle and helpfull. Breakfast is nice and it's located very close to the sea. The only downsize was the room, in which the air was a bit moist.

Was this review helpful? Yes
Alessandro T, Proprietario at Ely Hotel, responded to this review

Thank you for your kind comment. Unfortunately, you've come to in a period of continuous rain and humidity, a few steps from the beach, is felt. Our rooms are equipped with air conditioners and dehumidifiers, many of our bathrooms have a window, the others have the air intake system. See you again! More 

London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 11, 2014

We spent three nights at the Ely Hotel and would recommend this hotel to other travellers. This family run hotel is incredibly friendly and welcoming. Staff could not have been more helpful e.g. booking taxi's, helping us to find an Internet cafe and suggesting restaurants. It is in a central location near to the beach and shops. The building itself... More 

Was this review helpful? Yes
Alessandro T, Proprietario at Ely Hotel, responded to this review

Wow!Thank you very much for your kind feedback. Our aim is always to anticipate guests needs and make the stay one to remember. Our hotel is indeed located in a quiet position, in a secondary road but still very close to the main road with bars, restaurants and shops. We will be very happy to have you as our guest... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

Ely is in the perfect location for the beach and the main strip of restaurants and shops with it being at the end of a short road. The hosts are lovely and friendly and very helpful, advising us on nice restaurants and places to visit (Lucca is a must, only 15 minutes on the train from here) Our room was... More 

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Alessandro T, Proprietario at Ely Hotel, responded to this review

Thanks to the favorable opinion. Our position is strategic, not only the sea and the pine forest are a step away, but also important historic towns such as Lucca, Pisa, Pietrasanta, Carrara are easily reached within minutes by train or car. Forte dei Marmi attracts for its shops and jet set. The Cinque Terre can be reached even with a... More 

Clarks Summit, Pennsylvania
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 7, 2014

We stayed at Ely Hotel and loved it! The rooms were clean and well kept. The owners were kind and helpful. Parking is not free but very cheap. The beach is a block away! You do have to pay to use the beach. But it is worth it :)

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Alessandro T, Proprietario at Ely Hotel, responded to this review

Thank you for the positive feed back. The beaches with payment are one of the most frequent complaints of our foreign guests but then also appreciate their cleanliness and service that the scripts are provided. In Viareggio we have f reebeaches, which are non so close to the hotel, only a little less comfortable to reach. More 

Tallinn, Estonia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 28, 2014

After staying in Rimini, we were absolutely amazed by arriving in Viareggio and Hotel Ely. The main avenue in Viareggio is just gorgeous, with different beautiful houses. The hotel was little and cozy, just half a block away from the main avenue and half a block from the park. The room had older furniture, but it was all stylish. Huge... More 

Was this review helpful? Yes
Alessandro T, Proprietario at Ely Hotel, responded to this review

Thanks for the good impressions about our hotel and Viareggio. In fact, few places can boast a context like ours. About our services we only listen our customer expectations, is the best means to deliver what you expect! We are waiting for you again! More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed January 2, 2014

Stayed at Hotel Ely Viareggio very comfortably, had all necessary items, wifi, aircon, hot power shower, hair dryer, phone, heater, tea coffee, kettle, mini bar, a good breakfast, parking paid inclusive, toiletries etc. we got more than we expected. The patron was especially helpful, drawing out a map for us and highlighting special places to visit. He even paid our... More 

Was this review helpful? Yes
Alessandro T, Proprietario at Ely Hotel, responded to this review

Thanks for the great judgment expressed to us, so we always encouraged to improve the reception and the services offered. See you in Viareggio again! More 

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