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GranSerena Hotel

Travelers' Choice award winner
Via Appia, 2, 72016 Torre Canne, Italy
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1 room 1 guest
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GranSerena Hotel
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807 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (807)
  • Mar-May only
    (42)
  • Jun-Aug only
    (611)
  • Sep-Nov only
    (141)
  • Dec-Feb only
    (13)
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London, United Kingdom
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent a week at this hotel in August. I picked it for the extremely convenient sea-side location and for the reputation of the Bluserena chain. The experience was slightly disappointing for many reasons: - Too many kids! Children are lovely, but it should be clearly specified on the hotel website that this is strictly a family-focused hotel - Terrible... More 

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Budapest
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent a week here with the family. The check-in was a very long procedure even if they gave out numbers for the line. Unfortunately it gives a very bad first impression. After surviving check-in, it was all smooth, the room is simple, but spacious, and well-furnished, however a bit noisy, if you leave the balcony door open (party in... More 

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London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 2, 2014

not a bad place to stay ...good food ( for being a buffet based ),good clean rooms ,lovely animation ,overall i had a good time with my family and kids . they share family tables at lunch a dinner with other families. seating at the table with another family can be a problem if you don't hit it off .... More 

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Samara
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed August 7, 2013

Dispensary with a huge range of services for the elderly. SPA-services for people come from different places, even organized a large parking lot for buses. Therefore, here the complex there is an incredible amount of people. Arrivals only on Sundays. Be prepared to spend 2-3 hours just to check-in. For us at check-in for the score, including a greater amount... More 

Was this review helpful? Yes 6
BluserenaClub, Direttore at GranSerena Hotel, responded to this review

Dear Guest, we consider it absolutely important to respond to your review, with the transparency that characterizes the relationship with our Guests. Following all the points you reported: At check in, it could happen that there are “peak moments”, during which the arrivals are concentrated: in this case, there is a large hall at guests’ disposal, while waiting, with air... More 

Mexico City, Mexico
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 18, 2012

Very nice stay if you like thermal cures, insode the hotel, and you like also to stay on the beach and taste the incredible fresh fish of the little restaurants of the Itra valley.

Was this review helpful? Yes 4
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