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Hotel Santacroce Ovidius & Spa

Certificate of Excellence
Via Circ. Occidentale, 177, 67039, Sulmona, Italy
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1 room 1 adult
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Hotel Santacroce Ovidius & Spa
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253 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 22, 2015 via mobile

This is my second visit here and it was just as charming as the first. The staff are just great. Denissia organised some snow chains for me to keep me legal. The guys always go out of their way to help. Hoping to return soon for more hill walking and golf.

Helpful?
1 Thank Don Neil
Santacroce-Hotels, Responsabile relazioni con la clientela at Hotel Santacroce Ovidius & Spa, responded to this review

Dear Sir, thank you once again for having been with us in Ovidius Hotel. It is always a big pleasure having you as our guest. We remain at your disposal for everything. All the staff and Denisia can't wait to see you again in Sulmona. Come back soon! :) Hotel Santacroce Ovidius Management & Staff More 

Springville, Utah
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 14, 2015

No bellman service. The restaurant which was supposed to be open was closed and I was told to walk about half a mile to another restaurant in the city late at night if I wanted to have dinner. I waited at the counter for 10-15 minutes for anyone to come out to service it. Mini bar was only a few... More 

Helpful?
1 Thank Thomas299
Santacroce-Hotels, Responsabile relazioni con la clientela at Hotel Santacroce Ovidius & Spa, responded to this review

Dear Thomas299, We want to thank you for the time you dedicated to us and we are very sorry in reading your feedback. When the restaurant was closed for its week day off, as in the case of your stay, the front desk Staff suggest to our guests, typical Abruzzi restaurants situated in the historical centre of Sulmona, which are... More 

Buenos Aires
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 6, 2015

I stayed in Sulmona because of business, where my company sent me to this hotel. I really liked the place so I decided to stay the weekend with my fiance for relax. Great view, close to the supermarket, affable service, parking lot, bicycles for free (for guests), and a great spa area. Free wifi available. If you are planning a... More 

Helpful?
1 Thank renhoek00
Santacroce-Hotels, Responsabile relazioni con la clientela at Hotel Santacroce Ovidius & Spa, responded to this review

Dear renhoek00, thank you for your review and regard. We are glad that you spent good days in Santacroce Ovidius Hotel with your fiancé and that you appreciated our work and the services we offered. But for us, it is very important your point of view in regard of breakfast. Next time you will be our guest we will show... More 

Netherlands
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 16, 2015

In Sulmona there are 2 Santacroce hotels: one called Ovidius and one called Meeting. We stayed in Ovidius, which is located conveniently close to the centre of Sulmona. Our room was nice, but rather small, and on the expensive side. The bathroom was (somewhat) outdated and the shower temperature was not constant (sometimes really too hot all of a sudden).... More 

Helpful?
Thank Neechan82
Santacroce-Hotels, Responsabile relazioni con la clientela at Hotel Santacroce Ovidius & Spa, responded to this review

Dear Neechan82, thank you for your review and it was a pleasure having you with us. We are so sorry for the “problems” that you’ve spotted. If you had talked with the staff, we’d have been ready to satisfy all your needs and solve everything was considered wrong or inappropriate. Although these hitches, we thank you for having chosen our... More 

Salem, Massachusetts
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 13, 2015

Location, attention to detail and stunning service all conspire to make this hotel your best option in Sulmona. Quiet, but still just a 5-minute walk to the Centro, with a staff that just can't do enough for you. Even the restaurant is first-class! I have put many people up here and have heard nothing but high praise. Don't hesitate to... More 

Helpful?
Thank Travelthewriteway
Santacroce-Hotels, Responsabile relazioni con la clientela at Hotel Santacroce Ovidius & Spa, responded to this review

Dear Travelthe, thank you so much for this amazing review. It is great to know that you spent a nice stay, but first of all that you have appreciated our work. Thanks for recommending our hotel to the next guests ;) Hotel Santacroce Ovidius Management & Staff More 

Niagara Falls, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 13, 2015

During our 3 week trip touring Italy we stayed in many different hotels from Rome to Florence to Amalfi/Sorrento. Ovidius was right at the top for quality, service, welcoming staff and food. Made our trip to Sulmona so nice. It's also located 2 min walk from town where you can get almost anything you need.

Helpful?
Thank WRholder
Santacroce-Hotels, Responsabile relazioni con la clientela at Hotel Santacroce Ovidius & Spa, responded to this review

Dear WRholder, It is a very pleasure for us reading a feedback as positive as yours. We are honored knowing that all our services and Staff received a very good mark by you. It is in case like this that we are encouraged to work better and with satisfaction. Thank you again, you are the welcome in Sulmona. We hope... More 

Tel Aviv, Israel
1 review
4 of 5 stars Reviewed October 11, 2015

Excellent Hotel staff, overall agreeable and cosy ambiance (except for the noisy music in the lift), good restaurant for dinner and flexible cooks and waitress, lovely view from windows, excellent parking, very good SPA. The room was a bit small, however, and the shower booth's doors shaky. The latter can be easily fixed.

Helpful?
Thank ItamarEZ
Santacroce-Hotels, Responsabile relazioni con la clientela at Hotel Santacroce Ovidius & Spa, responded to this review

Dear Itamar, We are very sorry for the music you heard and the shower's size. Next time you will be here, we reserve you a more comfortable room. However we are glad you appreciated all our services. We still have a fond memories of you. Hoping to see you again in Sulmona, we send you our very best wishes Hotel... More 

Seattle, Washington
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 7, 2015

I splurged on my trip with a two night stay and it was well worth it. Quiet location on edge of town. The ARPA bus drops off at the park across from the hotel. Short walk to the train station. Bikes were available to ride to the Pelina factory and nearby monastery. Plenty of options on the breakfast buffet. Had... More 

Helpful?
Thank jeannette c
Santacroce-Hotels, Responsabile relazioni con la clientela at Hotel Santacroce Ovidius & Spa, responded to this review

Dear Jeannette, We are very glad you appreciated the position and the Staff of our Hotel. Sulmona is beautiful also for the montains we have around, which change their colours in every season. It was a very pleasure for us to host you in our Hotel. You will be always the welcome. Hotel Ovidius Management and Staff More 

Winchester, United Kingdom
Level Contributor
135 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed September 24, 2015

Small hotel at the edge of the town so quiet with easy walking into town and about 30 min walk to the station (there is a bus). Good size room with lovely view towards the hills. Very helpful staff. Simple continental breakfast with the option of scrambled eggs if wanted.

Helpful?
Thank oldsue
Santacroce-Hotels, Responsabile relazioni con la clientela at Hotel Santacroce Ovidius & Spa, responded to this review

Dear Oldsue , We thank you for this review. It was a real pleasure having you as our guest. It makes us happy the fact you enjoyed your stay in Sulmona and you appreciated our services. We hope to see you soon. Best wishes, Hotel Santacroce Ovidius Management & Staff More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 14, 2015

This hotel does exactly what it promises - conveniently located, comfortable, clean efficient, good value, secure parking, good views.That's really all I have to say, but the rules insist on a minimum number of characters, so I hope you'll find this helpful

Helpful?
Thank hugh g
Santacroce-Hotels, Responsabile relazioni con la clientela at Hotel Santacroce Ovidius & Spa, responded to this review

Dear Hugh G. thank you so much for this review, we are glad you enjoyed your stay in Sulmona and we are also really satisfied that you highlighted many aspects of our hotel that anyone can read on the web. It was a pleasure having you and for your next stay in Abruzzo come back and visit us ;) Hotel... More 

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