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Nyala Suite Hotel San Remo

Via Solaro Levante 134, 18038 Sanremo, Italy
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1 room 1 guest
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Nyala Suite Hotel San Remo
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236 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lier, Belgium
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I booked this hotel then first I read the reviews about it and was really shocked. The first impression is really not so pleasant since it looks very old BUT when we entered the room I was really positively surprised, really. Very-very clean rooms, the airco did work very well (cuz I read a lot of complaints) OK, the breakfast... More 

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Aix-en-Provence, France
2 reviews
1 of 5 stars Reviewed 3 weeks ago

NYALA Hôtel is absolutely NOT a 4**** hotel !!! To be kind i would say 2 **. - Air conditioning = 0 - Balneo bath tub = 0 - Toilet broken - The "lady" at the reception desk = 0 - wifi = 0 - Around the pool House = 0 ... except the garden - The pool = 0... More 

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Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago

Most horrible hotel I have ever stayed at. Food-fancy expired sausages for ur kids? Or maybe expired beer for adults? Reception- unfriendly, lazy, unprofessional, rude! Rooms- badly maintained, misrepresented. Facilities- noisy, broken, non-usable. Aircon noise resembles airplane departure. All the time. Distance to the Sea-prepare to roll down hill! For a while, looong long while! B/fast- improvisation under really right... More 

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Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

The sea view suites were great. The buffet was okay. The young people servicing the restaurant seemed inexperienced, but friendly. They had a great arrangement on the roof terrace, with a buffet and "live" music, they had this every Friday. The pool was a little too far away from our room, but it was because it was with another building.... More 

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Stockholm, Sweden
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 25, 2015

Stayed for two nights in this definitely NOT a 4-star hotel. Nice view and very nice staff (except for the lady with long black hair at the reception) and here it ends with the good things. Wi.fi didn't work at all " too many customers logged in....", our bathroom, public spaces, the information brochure etc hasn't been renovated since 1950... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
93 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
1 of 5 stars Reviewed July 21, 2015

When I did finally fond the hotel no welcome no questions answered just demand for money & passport in a crowded poorly lit reception area. The room was located via a tunnel and long corridor some 300m from reception. No help with luggage, the staff claiming they couldn't find me to help! At first the room looked great until you... More 

Was this review helpful? Yes 2
Level Contributor
92 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 18, 2015

This must be the hardest one I've ever written. I'll try to be as fair as possible from my own experience. We arrived at the hotel and was given a key on level 7. There's no indication on the lift where lv7 is. Thank God a really cheerful and nice receptionist by the name of Manuela helped us out. We... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 28, 2015

Stayed for one night after finishing the Milano - San Remo Ciclotouristica (cycling event for amateurs). Although they do have a bus for transporting customers, they failed to make this visible to me at the finish line of the event. I understand that hotel owner is also organiser of the event... so well done to him for the event, it... More 

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Durres, Albania
1 review
5 of 5 stars Reviewed February 19, 2015

Well educated staff, nice meal, clean and spacy rooms. The view from the room and terrace was panoramic. Wi Fi connection was stable in all spaces of hotel. I would gladly come back, if it will be possible.

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Windsor and Maidenhead, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 22, 2014

We booked the Nyala Suite Hotel as a day stop on our holiday between Italy and France ... I wish we had kept on driving. "Suite" and 4 star made us think that we would be staying in moderate luxury. The hotel is rated 4 star, I'm not sure who gave this rating as it's definitely not 4 star in... More 

Was this review helpful? Yes 3
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