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Mercure Nerocubo Rovereto

Via Per Marco, 16 | Mori Stazione, 38038, Rovereto, Italy
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1 room 1 adult
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Mercure Nerocubo Rovereto
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510 Reviews from our TripAdvisor Community

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Pisa, Italy
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Breakfast was just awful. I have stayed in some other Mercure hotels in EU and other countries, and I can certify that breakfast selection in Rovereto was the poorest one, not even close to Ibis. For the rest - nothing special, cleaning was not thorough, bed linen and pillows were average, padded with synthetic fiber. Poor minibar in the room.... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank ArtemProkhorov
nerocubohotel, Manager at Mercure Nerocubo Rovereto, responded to this review

Dear Guest, thank you very much for your review regarding your stay with us, please do accept our apologies for the service and product shortfalls which you experienced. Naturally I am very disappointed and would like to reassure you that your experience is not indicative of our usual service standards. We appreciate your feedback and wish to guarantee you that... More 

Opole, Poland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 12, 2015

Nice, friendly and competent staff. Easy check-in & check-out. Purely. Nice rooms, very contemporary, with a beautiful view. Easy access from the highway. About 30 minutes drive from Garda lake. I recommend this hotel :-)

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank MiPiOp
nerocubohotel, Direttore at Mercure Nerocubo Rovereto, responded to this review

Dear Guest, Thank you for sharing your experience on Tripadvisor. We really appreciate your positive comments concerning the service and the comfort of the rooms, it is always a pleasure to receive positive feedback from our guests. We are looking forward to welcoming you again at Mercure Nerocubo Hotel Rovereto. Sincerely, Danilo Benne Direttore More 

Sugar Land, Texas
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed September 26, 2015

I really liked this hotel. Spent two nights with my husband on a Trafalgar tour. The hotel feels new and it's roomy including the bathrooms. It is on the outskirts of town but it's right by a train stop that will take you into town. The rooms and lobby are very contemporary. Bathrooms are pretty spacious for Italy. Only problem... More 

Helpful?
1 Thank StephanieWD
nerocubohotel, General Manager at Mercure Nerocubo Rovereto, responded to this review

Dear Stephanie, I thank you very much for this superb feedback, and particularly for your words of praise regarding our standard of service and design rooms some with a stunning view. Conversely, I sincerely apologise for the shortcomings you have experienced at the restaurant, your feedback is taken into high consideration as we consider this an opportunity to improve. Kind... More 

Vicenza, Italy
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 20, 2015

We stayed in this hotel for 2 nights on a weekend trip to the Rovereto and Trento area. Both of us never got a good sleep as every 30-60 min there was a train passing by right below the hotel's windows which woke us up continuously during the night. I reserved a double room asking for a large bed and... More 

Helpful?
Thank Land_of_Buck
nerocubohotel, General Manager at Mercure Nerocubo Rovereto, responded to this review

Dear Mister Dustin, thank you very much for sharing your experience with us. We value your comments and I am very sorry to read that we have not met, or exceeded your expectations during your stay. All the staff and management appreciate all constructive feedback given to us at anytime. It can be difficult to rebuild relationships with guests after... More 

Stocksfield, UK
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 13, 2015

Modern hotel on the edge of an industrial/business complex. Very suitable (though directions could be clearer) for overnight stop. We were uograded to a high-tech room which took a bit of understanding but the view was splendid from the top floor. Food was very good and the staff spoke very good English. Friendly and welcoming with good parking.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Richard M
nerocubohotel, Direttore at Mercure Nerocubo Rovereto, responded to this review

Dear Guest, Thank you very much for taking the time to let us know about your stay with us. We are happy to see you had a good stay with us and that you enjoyed the view from our top floor. We hope to welcoming you back in the future! Yours Sincerely, Danilo Benne direttore More 

Old, United Kingdom
Level Contributor
152 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed September 3, 2015

My family and I stopped over here on the way from the UK to further south in Italy. Ideally located right by the motorway. On arrival the staff were welcoming, friendly and efficient. The room was however a bit disappointing. We had a room with two beds - these filled the space and left little left for us. The room... More 

Helpful?
Thank emmbrook
nerocubohotel, General Manager at Mercure Nerocubo Rovereto, responded to this review

Dear Guest, thank you for your review and for appreciating and highlighting our greatest strenghts: courteous staff and perfect location as well as remarking some weaknesses, please do accept my apologies. As a matter of fact every guest is important to us and we want them all to spend pleasant stays with us. Kind regards, Danilo Benne Direttore More 

Opava, Czech Republic
Level Contributor
101 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed August 11, 2015

This hotel is very nice place where to overnight if you want visit Lago di garda or you are just passing Brenner pass. Its directly on the highway and hotel is very nice. Just service and food in restaurant could be better. Try to get panorama rooms which are very nice.

Helpful?
Thank jakub k
nerocubohotel, General Manager at Mercure Nerocubo Rovereto, responded to this review

Dear Jakub, we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive a positive feedback and we are glad to understand that you've enjoyed our rooms with a view and perfect location for a visit to our beautiful region. I am sure that this feedback will serve as an encouragement to... More 

Hamme, Oost-Vlaanderen, Belgium
Level Contributor
113 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed August 9, 2015

Granted, the hotel may be a bit isolated, but it is located next to the highway so that makes it an ideal location to explore the region! Verona, Riva, Lake Garda, Trente, Ledro... The rooms are very modern and clean. One side effect of the location if you are a light sleeper: noise from the highway. Did not bother us,... More 

Helpful?
Thank Tom D
nerocubohotel, General Manager at Mercure Nerocubo Rovereto, responded to this review

Dear Tom, I thank you very much for this superb feedback. I thank you particularly for your words of praise regarding our high standards of service as we genuinely love to pamper all of our guests. As a matter of fact every guest is important to us and we want them all to spend magnifique moments with us at our... More 

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