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Residence Vecchio Porto Excelsior

Via Gargnano, 4, Riva Del Garda, Italy
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1 room 1 guest
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Residence Vecchio Porto Excelsior
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42 Reviews from our TripAdvisor Community

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Traveler rating
    22
    9
    4
    2
    5
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22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Copenhagen, Denmark
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here two nights and must say that the location is amazing. Ten minutes walk outside of Riva del Garda with a beautiful view of the town as well as the mountains and lake. It is build on the side of the mountain and we had an apartment with a terrace right on the lake. Just open the gate and... More 

Was this review helpful? Yes
ExcelsiorRiva, Responsabile reception at Residence Vecchio Porto Excelsior, responded to this review

Dear Guest. Thank you so much for your stay and your words. Our position on the lake is super! The Mini/Economy apartments with private access to the lake are very requested and like so much. Last winter the owner has renewed all balconies on the boat Landing stage: each apartment has a private gate with steps to enter the water,... More 

Level Contributor
8 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 weeks ago

Very good location and great to be practically on the lake. But, the rooms are in need of upgrading. And there are too many rules regarding everything. Friend are not allowd to visit unless it has been approved by the management. Unfriendly staff. Will probably not go back..

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ExcelsiorRiva, Responsabile reception at Residence Vecchio Porto Excelsior, responded to this review

Dear Guest, thank you for your stay and your comment. You are surprised that we need to know who comes in our property to visit you......should happen something to somebody in our house? We have to know who enters and stays in our Residence. Moreover: we have 26 apartments.....what could it happen, if each guest should invite a friend???? You... More 

Punta Gorda, Florida
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 31, 2015

We spent a week here, on the ground floor right on the lake. If one is tough enough - and lots of kids and northern Europeans were - it was just one jump into the lake. There is an elevator to get to your room, a nice swimming pool ( a bit warmer than the lake), and the owner is... More 

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ExcelsiorRiva, Responsabile reception at Residence Vecchio Porto Excelsior, responded to this review

Dear Mr Stover, thank you so much for your words. We are happy to know that you have apreciated our house and your apartment with balcony on the lake! Although the lack of air conditioning, but you know, we are on the lake and it is enough to keep windows open: there is always wind on the lake! Should you... More 

Chorleywood, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 4, 2015

We booked a couple of nights on the day prior to arriving, as part of our 12-day European road trip from England, and we were so glad we did ... We were lucky to get just two nights stay here at such late notice, as we later understood that rooms are usually booked for a minimum week's stay. When booking... More 

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ExcelsiorRiva, Responsabile reception at Residence Vecchio Porto Excelsior, responded to this review

Dear Jonathon, what shall we say to you? Even if you stayed for a short time, you have fully understood our house! Position on the lake is magnificent. We have some apartments, the Mini/Economy one, with their private gate with steps to enter the lake. Guests can swim directly from their balcony! We really hope your girlfriend had a special... More 

Geelong
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 23, 2014

We stayed at the Hotel Excelsior for a week in July this year. It is situated right on the lake a few minutes walk from the town of Riva del Garda. Our one-bedroom apartment was the glass box built on top of what is a much-extended historic hotel. It had the most amazingly beautiful view around the lake and back... More 

Was this review helpful? Yes 2
ExcelsiorRiva, Responsabile reception at Residence Vecchio Porto Excelsior, responded to this review

Dear Guest, thank you so much for your stay at Residence Excelsior and for your words. We are pride and happy to know that you have appreciated our house and your apartment. We remember about your little adventure in the bathroom and fortunately we succeeded in adjusting everything shortly. We would like to see you again in the future and... More 

Helsinki
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 14, 2014

Our children got a really really wet bed (the material was full of dark spots like a gorgonzola). The first night was not good one to sleep (there is no a person in reception in night-time). We got the dry things for a second night for a bed, and they were sorry, but during the night the raindrops fell from... More 

Was this review helpful? Yes 3
Munich, Germany
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 4, 2013

The only thing that is really recommended at this hotel, the location right on the lake and the nearby town of Riva del Garda. The staff is neither friendly nor helpful. Besides Italian, one speaks only broken English. The room is horrible, styrofoam pictures and dusty kitsch.The kitchen is one and all from the flea market / the bulky waste... More 

Was this review helpful? Yes 5
ExcelsiorRiva, Proprietario at Residence Vecchio Porto Excelsior, responded to this review
Google Translation

Wir danken der Frau für die Fotos. Die Dame (Frau B.) hatte eine Wohnung Mini / Economy gebucht, später dann... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed August 25, 2013

Truly a wonderful place!! We still have a some days to go but so far this is a fantastic experience. Clean appartement and the view is really amazing. The staff (especially sara) is very kind to us. If your looking for a calm romantic place with amazing view from your terrace? (You can jump in the lake right away) Dont... More 

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ExcelsiorRiva, Responsabile reception at Residence Vecchio Porto Excelsior, responded to this review

Dear Natasja, thank you so much for your kind words. We are happy to know that you are having good holidays with us!!! We are pride that you have appreciated our house and our location. We really hope to see you again soon! Have a good travel back to home. Ciao. Sara More 

Plzen
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed September 22, 2011

Super apt, super place, nice view - pat is stuck on a rock above the lake, interesting architecture. Apt si well furnished. To the city center only a few minutes walk. Kindly staff. I highly recommended.

Was this review helpful? Yes 11
ExcelsiorRiva, Responsabile reception at Residence Vecchio Porto Excelsior, responded to this review

Hi! Thank you so much for your words. We appreciate you recommend our residence and you have enjoyed your stay with us. We hope to see you again at Excelsior Vecchio Porto. Kindest regards from Riva del Garda More 

Lichfield
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 20, 2011

We spent a week at the Residence Vechhio Porto. Our apartment was really unusual, it is carved out of the mountain. Although some of the apartment was a bit dusty, it was generally clean and the linen and towels etc were spotless. The terrace had a gas bbq so we only really used the inside of the apartment to sleep... More 

Was this review helpful? Yes 3
ExcelsiorRiva, Responsabile reception at Residence Vecchio Porto Excelsior, responded to this review

Dear guests, thank you for your comment. We hope you a had a pleasant and relaxing stay with us: this is one of our goal. To make our guests feel like at home. We are glad you have been our guests and we hope to see you again at Excelsior Vecchio Porto. Kindest regards from beautiful Riva del Garda. More 

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