One of my wedding gifts was stolen. I paid for return transport to Milan only to be told it was no longer available and no, I couldn't have a refund. The reception staff couldn't organise a taxi. The wedding entertainment is a ripoff as they have the same entertainment on every night anyway. There is no air conditioning in the... more

My Wife and I along with our 15 year old daughter stayed here Aug,last ,The intire staff were very friendly and helpful especially ( Jeorge )The Head Waiter, The Rooms were big and airy but could do with a makeover . The Hotel was spotlessly clean, Very nice outdoor pool and lots of space and shady areas in the garden,... more

Superb hotel with elegant public rooms and staff who clearly enjoy their work. They make you feel very welcome and looked after from the moment you step inside the hotel and cannot do enough for you. Careful if you say the soup is lovely as you will be offered another bowl! Spotlessly clean rooms and a glimpse of the lake... more

I have just returned from a weeks holiday in this hotel with The Travel Department .It was a lovely hotel, very quaint & old world, spotlessly clean. Check in was very efficent & quick. Staff were very friendly, especially Restaurant & Bar Saff, any request was greeted with a smile. I was with 3 other friends, 2 of them found... more

travelled with a group of 6 people ranging in age from 40yrs to 61yrs. everyone in the group had a great time. this hotel is friendly,spotless,warm & central. the staff were always proffessional. katia on reception is exceptional, an expert on buses and directions.. "george clooney" lookalike is the restaurant manager..an absolute pet, as were all the dinning room staff..... more

I stayed in this hotel in October 2008 with my mother for one of the Travel Department's walking holidays. The hotel has a quaint old world charm about it; from the first the staff were well organised and settled in the group without fuss or hassle. The room itself was very spacious, my only gripe was that there were only... more

just home from a 7 night stay at this wonderful hotel, receptionists, waiters and bar staff could not do enough to please us. Hotel is an excellent location for viewing the stunning lake garda and surrounding countryside. Had dinner in the restaurant 7 nights every night exceeded the other. Bit of a trek to milan linate airport ( 2 and... more

This hotel is located in Riva del Garda, within walking distance of the main town square, the ferry and the bus station. It's a pleasant enough hotel. It's spotlessly clean, the staff are wonderful (I'd go as far as to say they're the hotel's best asset) and the food is quite nice. I wasn't over enamoured with my room though.... more

We got married in this hotel in August 2008, I can honestly not recommend the hotel enough. It is a fabulous old quaint building but full of character. The staff were so friendly and helpfull. Some might say that we got special treatment because out wedding was during out stay but this is not the case. The facilities were great,... more