What a shame. Perfectly OK stay for three days and then, at check out, the front desk guy tries to increase the room rates despite the hotel's reservation confirmation clearly stating the rate quoted by them when the reservation was made a couple of months before...There had been a "mistake". What a terrible tactic for a hotel management to try.... more

We visited the best western europa in september of this year.First impressions were that it was ideally located on the side of the river, with an excellant view across the town square. We had paid extra for a room with a lakeside view and although the rooms were very simply decorated (not at all as shown on the website) the... more

Past reviewers of this hotel have given a strangely flattering but inaccurate picture of this mediocre establishment. My wife and I have just spent an enjoyable week here but would not consider it up to the standards of many other hotels in the area in this tariff range. Yes, it has a lakeside position…but not a ‘great’one. Its lakeside entrance... more

Super holiday. Food excellent and lovely ambience in hotel restaurant overlooking the lake. We had a spacious and immaculate room with a mountain view. Great, central location, just step out of the hotel and you are in the hub of things. We would return. more

Lake Garda in August is beautiful and very busy. It was a struggle to find a reasonably priced hotel close to the centre of Riva del Garda but the Best Western Europa fit the bill. We arrived very late on a Sunday night and our first experience was of the friendly night porter moving his own car to give us... more

Over the years I've stayed at many hotels in Riva area, all of them good but the Europa is the very best. Very clean, rooms excellent, staff very helpful and the food very, very good (need a 2 mile walk after dinner!) The lift arrangement gives the brain cells an airing but that's all part of the fun. This hotel... more

Had a wonderful time at this lovely hotel. The room was very clean and comfortable with excellent facilities. The food very enjoyable and plentiful. The staff were very friendly and extremely helpful. We managed to get a lake facing room and were not charged extra for it. I would definitely have gone back again but understand that next year they... more

This wasn't our first choice but they were already full however, as things turned out I was delighted we ended up here - it was a great hotel - right beside the lake in the main old town square. The room was modern, simple and very clean with a good bathroom and excellent aircon. Our room overlooked the lake and... more

This was our 5th visit to Riva del Garda and our 2nd stay at the Europa. It is the best hotel we have stayed at in Riva with excellent and clean accommodation, excellent regional food on the menu and really friendly and professional staff. We have recommended this hotel to our friends and would ask others to give it a... more