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Hotel Kristal Palace - Tonelli Hotels

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Via Confalonieri, 8, 38066 Riva Del Garda, Italy
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Hotel Kristal Palace - Tonelli Hotels
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Hotel Kristal Palace - Tonelli Hotels
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376 reviews from our community

Traveler rating
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    9
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    1
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7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Top Contributor
53 reviews 53 reviews
38 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 26, 2015

This was a nice hotel, the room had a decent balcony, was clean and the staff were helpful. Everything you could want from a good standard hotel. Parking was easy and the hotel is a mile or two from the city centre so not too far, but only a few hundred metres from the lake for a stroll.

Was this review helpful? Yes 4
Belfast, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2015

Beautiful 5 star hotel, central location Rival del Garda . Went here for my honeymoon and loved it. Rooms top class, food excellent. Plenty of entertainment every night, themed nights, casino, opera etc . Roof top pool and views from sky bar amazing. Good base to visit other places around lake garda

Was this review helpful? Yes 2
Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 24, 2014

I am a little late in writing my review as we visited your hotel in September. It was our honeymoon so we booked for 2 weeks and stayed in a Suite; which was a fantastic room. The food is to die for, as is the wine. The staff can't do enough to help, especially Anita who goes above and beyond.... More 

Was this review helpful? Yes 2
Swansea, United Kingdom
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 3, 2014

Stayed here in late September for a fantastic week based in Riva del Garda. The hotel is a short walk from the lake & town centre. The room was great, super bathroom with a small balcony, and all spotlessly clean. The food in the restaurant was superb with piano music every night. My birthday fell during our stay and a... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2014

I would highly recommend this hotel . Everything about it is 5 star . The room we stayed in was very comfortable and clean with a lovely big bathroom . The staff were so friendly and helpful . Special mention s to Michelangelo the wonderful barman and Jessica our waitress for the week who never stopped smiling. The rooftop pool... More 

Was this review helpful? Yes 2
Teesside
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 30, 2014

We chose this location for our honeymoon and we were recommended the Kristal Palace Hotel as the most suitable, highly praised, hotel to stay at. We arrived at the hotel around 8.30 p.m following a late flight and found the staff to be very welcoming. It was particularly satisfying, having arrived that late to be told that we had been... More 

Was this review helpful? Yes 6
Crewe, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 22, 2014

This was our 1st trip to Italy and Lake Garda and we would certainly return. This hotel was one of the best we have stayed in, the staff were very friendly and helpful. The restaurant was very relaxing listening to the skilfully played piano while enjoying the exceptional food was something we enjoyed every evening. The room was clean and... More 

Was this review helpful? Yes 2
Paolo T, Direttore at Hotel Kristal Palace - Tonelli Hotels, responded to this review

Dear ValJason, it's fantastic to read that the Kristal Palace Hotel is one of the best hotel you have stayed in. Comfortable rooms, food of the highest quality and exemplary service made your holiday one to remember. A nice touch is given from Yari, our skilfull piano player, who creates a relaxing and romantic atmosphere by night in the restaurant... More 

Aberdeen, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2014

Many previous reviews describe this wonderful hotel before me. I agree with all the positives re menu, comfortable bed, sleek design throughout,including bathroom - (especially a door that slides silently at night so your sleeping partner is not disturbed.) Grand piano played skillfully in the dining room then later in the lounge/bar on alternate nights was great. On our visit... More 

Was this review helpful? Yes 2
Paolo T, Direttore at Hotel Kristal Palace - Tonelli Hotels, responded to this review

Dear Guest, its great to read that you agree with all the previous positive reviews. We appreciate very much your kind words, thank you for writing a review and praising so highly our service concept. The hotel is perfectly located for excursions and trips, or just for swimming and sunbathing ...the beaches of Riva del Garda, Torbole, Lido di Arco,... More 

Durham, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 20, 2014

This is a lovely hotel with very friendly and helpful staff. The room was spacious with a beautiful view and comfortable bed. The evening meals were exceptional and there was a really good choice for breakfast. The only thing lacking was tea /coffee making facilities in the room.

Was this review helpful? Yes 1
Paolo T, Direttore at Hotel Kristal Palace - Tonelli Hotels, responded to this review

Dear Judith, thanks for your review of the Kristal Palace Hotel. We are very happy that you had a wonderful time with us and that you enjoyed your room and the food. Our restaurant offers a typical Mediterranean cuisine, and combines seasonal products with specialties of Lake Garda. You can choose our four-course menu or a la carte. We hope... More 

Wrexham, United Kingdom
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 12, 2014

Arriving at around 8.30pm we were immediately greeted by a very friendly and helpful receptionist who informed us that the hotel had (for no extra charge) upgraded us to a suite - 512 which was on the 5th floor. Not only did it boast superb views but it was incredibly luxurious. We just about made the evening meal that night... More 

Was this review helpful? Yes 1
Paolo T, Direttore at Hotel Kristal Palace - Tonelli Hotels, responded to this review

Dear Trigwynt, how wonderful to read that you had a memorable stay here at the Kristal Palace. The refined and elegant design, the gourmet restaurant with a la carte service and the panoramic roof top swimming pool overlooking the Lake itself makes this an exclusive spot for your romantic holiday. Everything has been designed in such as manner as to... More 

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