We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 61 Riva Del Garda hotels

Hotel Kristal Palace

4.5 of 5 Hotel   |   Via Confalonieri, 8, 38066 Riva Del Garda, Italy
Hotel website
Hotel amenities
Hotel Kristal Palace

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Booking.com Expedia.com Travelocity
and 1 more site!
96%
Ranked #1 of 61 hotels in Riva Del Garda
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 4, 2014
Stuart C Aberdeen, United Kingdom
Write a Review

252 people have reviewed this hotel

Traveler rating
    202
    40
    7
    2
    1
See reviews for
21
178
Solo
0
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Any
English first
Aberdeen, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2014

We spent 10 nights at this excellent hotel at the end of June, start of July. It was a 5 star experience from the moment we walked in! The highlight of the hotel is definitely the roof top pool, where you can overlook stunning views of the Lake Garda and the surrounding mountains. All the staff were extremely friendly and... More

Was this review helpful? Yes 3
TonelliHotels, Direttore at Hotel Kristal Palace, responded to this review

Dear Stuart, first of all I want to thank you for your beautiful words. We are very happy you have appreciated your whole stay, this is really important to us. Our staff always want to do their best in order to make our guests' stays become unforgettable, from the cleaning ladies to the bar keeper. We hope to have the... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 31, 2013

My wife and I stayed here at the end of October. The pool bar was closed as it is out of season, but we still swam one afternoon in the sun .The staff are excellent, the rooms are very comfortable and immaculately clean, the towels are changed twice a day with a turn down service in the evening. The food... More

Was this review helpful? Yes 4
TonelliHotels, Direttore at Hotel Kristal Palace, responded to this review

Dear Christi10, we are grateful for your kindly words. Our guests are very important for us. Thank you for having appreciated the work of the whole staff, we always try to do our best. We hope to welcome you again in our hotel, perhaps in summer so you would be able to fully enjoy our swimming pool and the sky... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2013

This is a lovely hotel just across the road from the lake and it's footpaths and cycle ways. 15 mins. walk from Riva old town and 20 mins from Torbole. We were upgraded to a fourth floor "Executive" room, probably as it was near the end of season and the hotel would close at the end of the week but... More

Was this review helpful? Yes 2
TonelliHotels, Direttore at Hotel Kristal Palace, responded to this review

Dear Seawings1998, thank you for having described your experience. We are glad you have appreciated our hotel and the free upgrade we made you. When there is the possibility we always make it with pleasure. Thank you once again for your time and looking forward to welcoming you again at the Kristal Palace. Best wishes Giuseppe Tonelli More

Peterborough, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 28, 2013

We spent 4 nights at the hotel in August as a part of our Honeymoon. It was the first part of our stay in Italy and we drove to the hotel from Milan using the lake-side road as opposed to the toll road route which was a perfect choice and made for a fantastic journey up to Riva, well worth... More

Was this review helpful? Yes 2
TonelliHotels, Direttore at Hotel Kristal Palace, responded to this review

Dear Peterborough, thank you so much for your words. We always are happy to read that our guests have enjoyed the holiday in our hotel because that is the only thing that count for us. I just can say thank you to writing your rewiew from the Sky pool Bar to the reception, restaurant and cleaning ladies. The whole staff... More

Carlow, Ireland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 28, 2013 via mobile

I stayed at this hotel whilst on holidays in Riva del Garda for one week with my boyfriend. I had read many of the trip advisor reviews so I had very high expectations & I definitely was not disappointed. We arrived late on the Saturday night, hungry & tired & hoping that there would be somewhere open to get food.... More

Was this review helpful? Yes 2
TonelliHotels, Direttore at Hotel Kristal Palace, responded to this review

Thank you Avril09 for your feedback, is very much appreciated! Reviews are now important for people that wants to know all about the hotels. Anyway, the first impression for a new guest is basic. We're happy to know that you enjoyed the cold plate in your room, and thank you for writing about it. We always try to improve every... More

Leicester
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 27, 2013

This is the second time me an my wife have visited lake Garda, but the first time staying in Riva Del Garda. Immediately we walked through the door of the kristal Palace Hotel we were upgraded to an executive suite. Things just got even better from then on. Our reservation was for half board. The food and service was exceptional,... More

Was this review helpful? Yes 2
TonelliHotels, Direttore at Hotel Kristal Palace, responded to this review

Thank you dear guest for your review that highlights the service and the quality of breakfast and dinner. We try to do our best with all our staff to guarantee a nice and unforgettable stay. We hope to see you again, and thank you for having been with us. Giuseppe Tonelli More

carrickfergus
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 22, 2013

We stayed here for a week on a Riviera holiday package. Firstly, I have to say that we were not at all impressed with the hotel's location. It is situated in the eastern suburns of Riva in the midst of domestic dwellings and semi-commercial and industrial property. You only get a view of Lake Garda from the 6th floor swimming... More

Was this review helpful? Yes 2
TonelliHotels, Direttore at Hotel Kristal Palace, responded to this review

Dear Esler c, first of all I would like to thank you for your review. Is really important for us to know how the guests feel themselves in our structure, but on the other hand we are sorry to read you haven't felt at ease in our hotel. We are very sorry that the design of our hotel did not... More

Manchester
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 7, 2013

We visited Riva Del Garda for the second year running and decided to stay at the kristal Palace as a result of the previous reviews on Trip Advisor. On arrival at the Hotel we were upgraded to a beautiful room on the 4th floor (411) which had a great sized balcony. The room was spotlessly clean and the towels were... More

Was this review helpful? Yes 2
TonelliHotels, Proprietario at Hotel Kristal Palace, responded to this review

Dear mjsManchester, we are very pleased to read that we were able to exceed your expectations on your recent stay. We really appreciate your plan to return. Please let us know if there's anything we can do to make your next stay even more special and memorable. With best regards Giuseppe Tonelli More

Stratford-upon-Avon, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 6, 2013

We stayed at Kristal palace hotel for 7 days for our honeymoon and thoroughly enjoyed it. The hotel was perfectly situated from the centre of Riva with a beautiful 10 minute Lake side walk to the centre. On arrival we got a free upgrade to a higher room which gave us a lovely view of the mountains and a huge... More

Was this review helpful? Yes 2
TonelliHotels, Proprietario at Hotel Kristal Palace, responded to this review

Dear Guest, we really appreciate your kind words and your advice. The honeymoon must be a very special holiday, happy to know it was! We hope to welcome you again in the next future. Warm regards from all the staff Giuseppe Tonelli More

north yorkshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 2, 2013 via mobile

I stayed at the hotel with two friends booked through Riviera Travel. The hotel is great - the food is wonderful , the rooms are nice - towels changed regularly - pj's laid out every night. The staff are very helpful - the location is good. I will certainly stay there again in the future. Fantastic.

Was this review helpful? Yes 2
TonelliHotels, Proprietario at Hotel Kristal Palace, responded to this review

Dear Charltonj1, thanks for choosing us for your stay in Riva del Garda. You define our Kristal Palace "fantastic" and also your description is fantastic for us! We appreciate it, thank you very much. We hope to have the pleasure to welcome you again Warm regards Giuseppe Tonelli More

Been to Hotel Kristal Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Kristal Palace

Also Known As:
Hotel Kristal Palace Riva Del Garda/Nago, Italy
Address: Via Confalonieri, 8, 38066 Riva Del Garda, Italy
Phone Number:
Location: Italy > Trentino-Alto Adige > Province of Trento > Riva Del Garda
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Riva Del Garda
#1 Romantic Hotel in Riva Del Garda
#2 Family Hotel in Riva Del Garda
#9 Business Hotel in Riva Del Garda
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Kristal Palace 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity and Hotels.com so you can book your Hotel Kristal Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Kristal Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Hotel Kristal Palace to your Saves list