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Mercure Astoria Reggio Emilia

Viale Leopoldo Nobili No 2, 42121 Reggio Emilia, Italy
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1 room 1 guest
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Mercure Astoria Reggio Emilia
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361 Reviews from our TripAdvisor Community

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Traveler rating
    97
    191
    59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (361)
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    (105)
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Mechelen, Belgium
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After my business stay here last October, I wanted to return with the family and this time in Summer. It was very hot (heat-wave) when we were there but with the airco in the room it was very doable. The hotel is located next to a park and there is a free car park. What I discovered this time is... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Roberto A, Direttore at Mercure Astoria Reggio Emilia, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Astoria Reggio Emilia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Bruxelles
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located in front of the park, two walking minutes away from the nice city centre. Also good stay to visit the surroundings. All of the staff is very kind and helpful. Rooms and beds are good but nothing special, bathroom either. The coffee/tea maker announced on the website with complimentary coffee and tea is NOT available in the room. Italian... More 

Was this review helpful? Yes
Roberto A, Direttore at Mercure Astoria Reggio Emilia, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Astoria Reggio Emilia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Helsinki, Finland
Level Contributor
73 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 24, 2015

-Nice location downtown; -Decent parking facilities; -International standard service (Mercure); -Rooms are ok. Breakfast could be much BETTER, considering where this hotel is located....the real Italian food valley....! Considering the level of accommodation in town, I believe this is one of the best solutions (good value for money). I suggest for both business and leisure travellers.

Was this review helpful? Yes
Roberto A, Direttore at Mercure Astoria Reggio Emilia, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Astoria Reggio Emilia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

San Jose, California
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 13, 2015

Located next to a park, so very quiet at night and nice view during the day. Friendly staff, strong English speakers, who are efficient and knowledgable. Very clean with good air conditioning; on-site parking. We did not have breakfast but ate in the hotel restaurant which had a good variety of selections and was tasty! Roomy bathroom with excellent toiletries,... More 

Was this review helpful? Yes
Roberto A, Direttore at Mercure Astoria Reggio Emilia, responded to this review

Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one of the... More 

Athens, Greece
Level Contributor
84 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed June 7, 2015

The hotel is located in a very nice park in the city centre. The rooms are decently sized and clean, but rather dated. The staff at the reception desk were friendly and helpful. The breakfast was rich but for a hotel located in the culinary capital of Italy, I would have expected something more tasty. The wifi could be faster... More 

Was this review helpful? Yes
Roberto A, Direttore at Mercure Astoria Reggio Emilia, responded to this review

Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one of the... More 

Boston, Massachusetts
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 27, 2015

I stayed there a whole week (business trip) just a couple of weeks ago and what a pleasure!!! Let's start with location... You are basically in the middle of Reggio Emilia. Plenty of restaurants and shopping stores all within 10 to 15 mins walk. Then you have a free parking if you park in the front lot. Add to that... More 

Was this review helpful? Yes
Roberto A, Direttore at Mercure Astoria Reggio Emilia, responded to this review

Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one of the... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 16, 2015

We are Accor member world wide but never met in our travels special people, professional and very human attention like Astoria's staff. We want be thankful to all mr Arnaldo's colleague to support him to support our advisor with his wife that lived a delicate health experience. Congratulation and many thanks for your support! Without doubt our highest commendation this... More 

Was this review helpful? Yes
Roberto A, Direttore at Mercure Astoria Reggio Emilia, responded to this review

Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one of the... More 

Sydney, New South Wales, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 6, 2015

The last stop on our amazing trip through Europe and especially Italy. My wife is a teacher and wanted to stop at R.E. being the "Mecca" for early childhood education philosophy. The Mercure was fantastic. We booked a balcony room for eur5.00 more. (95.00 all up). Overlooking a very large park in the town centre, very peaceful. The park needed... More 

Was this review helpful? Yes
Roberto A, Direttore at Mercure Astoria Reggio Emilia, responded to this review

Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one of the... More 

Penicuik, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 1, 2015

Excellent hotel for our mid-way stop in our car journey from Milan to Siena. Accommodation and food excellent. Quiet location next to park. Very good, helpful and friendly service. Adjacent car parking a real plus point. Closeness to city centre allowed us plenty of time for sight-seeing before continuing our journey. We will be back, perhaps for a longer stay... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Roberto A, Direttore at Mercure Astoria Reggio Emilia, responded to this review

Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one of the... More 

Gold Coast, Queensland, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 19, 2015

The most beautiful little city that seems like it has stopped in time. Great location right on the park and close to everything in the city. Hotel clean and friendly but very basic. Breakfast was very disappointing very basic and no variety over the week.

Was this review helpful? Yes 1
Roberto A, Direttore at Mercure Astoria Reggio Emilia, responded to this review

Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of breakfast service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard... More 

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