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Villa Carlotta Hotel

via Ungaretti snc, 97100, Ragusa, Sicily, Italy
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1 room 1 adult
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189 Reviews from our TripAdvisor Community

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Taunton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed October 31, 2015

Booked non smoking rooms, so how did we get rooms with ashtrays? The rooms were upstairs and all of the smoke from the reception area, which was supposed to be a non smoking area drifted up into our corridor. Very unpleasant. My understanding is that non smoking means non smoking, clearly in Italy, this is not true.

Helpful?
Thank Jingalla
Villa C, Responsabile relazioni con la clientela at Villa Carlotta Hotel, responded to this review

Dear Jingalla, We thank you for expressing your view on this social community. We greatly value the guests’ contributions and appreciate them when they are intended to our improvement. As a matter of fact, in Italy by law smoking is not allowed in any hotel room, but smokers of all nationalities do smoke and in most cases in our hotel... More 

Gainesville, Florida
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 23, 2015 via mobile

During our tour of Sicily we stayed two nights at this hotel. The receptionist was great and very helpful. Good job Julio!! Our room was of nice size but the AC was blowing on the bed and we had to turn it higher in order to not feel a very cold breeze blowing on us. The housekeeping needs a little... More 

Helpful?
Thank Joan V
England
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 10, 2015

If you're a foreign tourist you'd be mad to stay anywhere else. Yes, the Hotel is on the outskirts of Ragusa - that means that you can have spacious accommodation, a lovely swimming pool and huge grounds. OK, you'll need to drive into town (or get a taxi if you want a drink) but what a joy it was not... More 

Helpful?
1 Thank LakeDistrictman
Malta
Level Contributor
37 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 28, 2015

This hotel consists of a cleverly restored old building flanked by a superb modern restaurant, both of which face a pretty, very well maintained pool area. Pity that the hotel is located within a rather drab industrial area. Our room was functional and clean. Overall, a pleasant experience.

Helpful?
Thank SALOSAN
Balzan, Malta
Level Contributor
329 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
4 of 5 stars Reviewed August 26, 2015

First off - we had initially booked 6 nights at this hotel but we enjoyed it so much we decided to spend another 3 nights. The Hotel is very comfortable and spacious, in particular the outside grounds and pool area. What is also impressive is how quiet and peaceful the area is. Also, the hotel is very child friendly. The... More 

Helpful?
Thank Trevordg
Copenhagen, Denmark
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 4, 2015

Nice clean rooms (the suite is huge), large pool, excellent service. The location is in outerskirt Ragusa but with a car you Reach the center of Ragusa witham app. 5 min. The restaurant (La Fenice) with a Michelin Star is a great experience. Excellent food, Wine and service. We Got the gourmet menu (10 courses) but you Can have smaller... More 

Helpful?
Thank Hanneabc
Halle, Belgium
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed June 25, 2015

Things didn't start well at this hotel. We were "welcomed" by a lady who made it clear she only spoke Italian and was not prepared to try anything else. We tried English, French and German. But no, If not Italian "No Way". This was the first time we experienced this in any hotel. We managed to get in our room... More 

Helpful?
Thank Hilde-Claude
Malta, Europe
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 17, 2015

I have been going for holidays to Sicily for quite a long time. A friend of mine stayed at this hotel and had a good service here. Although the hotel is on the outskirts of Ragusa and in not so a touristic position.....however when in the hotel grounds one forgets the whereabouts since the hotel grounds give a sense of... More 

Helpful?
Thank GoodfoodMalta
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 31, 2014

So it had been a bit of a holiday nightmare. Lost passport. Missed the first week of a two week holiday in Sicily waiting for a new one. Bad car rental experience, less than great private villa rental, nasty experience at 3am with a fallen cactus pear. Then with all hope lost, we arrived at Villa Carlotta in Ragusa and... More 

Helpful?
Thank Rebecca O
Madrid, Spain
Level Contributor
90 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 26, 2014

The hotel is modern, has a nice garden, service is great, everything looks brand new but BUT, there's nothing else in the area. Absolutely nothing. Although when shown in a map, it seems is like walking distance to the city, it is really far away and hard to find. They do have signs to guide clients, but many of them... More 

Helpful?
1 Thank Miryam S
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