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All 17 Prato hotels

Palace Hotel

4.0 of 5 Hotel   |   Via Pier della Francesca, 71, 59100 Prato, Italy
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26%
Ranked #14 of 17 hotels in Prato
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50 people have reviewed this hotel

Traveler rating
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    16
See reviews for
4
7
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11
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Kuala Lumpur, Malaysia
1 review
1 of 5 stars Reviewed August 27, 2012

I stayed at Palace Hotel last week during my visit to Italy. I had a really bad experience there. I have listed all the comment below: 1) They have only 2 lifts and the size of the lift is extremely small. Max is 2 pax with 2 luggages.The best thing is one of the lift is out of service. 2)... More

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Chennai (Madras), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 30, 2011

We are quite upset to see a four star hotel having such unclean rooms, with air conditioning and toilets not functioning. Hotel was unable to service them during our stay. Many families in our group also complained of the same.

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ITALY
Contributor
19 reviews 19 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed December 18, 2010

rooms very dirty , NO aircondition in rooms !!!!! for 4* below standards

Was this review helpful? Yes 4
london, england
1 review
4 of 5 stars Reviewed January 27, 2009

I stayed at Hotel Palace in december during the Christmas period for business and I had a good stay. Gentle staff, completely renovated hall and room (and a beautiful christams tree :-)). There was also a suggestive gala dinner. I recommend the hotel to everyone who needs to stay in Prato for work.

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Worcester
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 15, 2007

My partner and I stayed at this hotel and it was truly horrendous. It was dirty - the dust and stains in the reception area should have told us. We went to our room and that was just as dirty! The bathroom looked like it had never been cleaned in it's entire life! Soap scum was all over the soap... More

Was this review helpful? Yes 4
England
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 1, 2006

We booked this hotel through Lastminute and it sounds really good at the time and paid good money, it wasn't cheap. And my 4 years old daughter was so looking forward to staying at this hotel because she could swim at the hotel pool. That what Lastminute had on their website. We were so disappointed when we got there. The... More

Was this review helpful? Yes 6
A TripAdvisor Member
1 of 5 stars Reviewed July 14, 2005

My parents had just come back from Italy and stayed at this hotel. They were extremely disappointed and will not consider going back. The service was horrendous with rude staffers. My parents went as a group tour and in NONE of the rooms did they have hot water and the rooms were dirty and in poorly kept condition. When they... More

Was this review helpful? Yes 6
A TripAdvisor Member
1 of 5 stars Reviewed September 22, 2004

I went to Prato with a friend as I needed to partecipate to an exibition. The hotel is in horrible state and it should be 1 star only, not 4 star as they claim. The room was with old furniture, smelly and evn dirty. We asked to change room and they gave us a smaller twin room with the tap... More

Was this review helpful? Yes 6

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Additional Information about Palace Hotel

Also Known As:
Palace Hotel Prato
Address: Via Pier della Francesca, 71, 59100 Prato, Italy
Location: Italy > Tuscany > Province of Prato > Prato
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 17 hotels in Prato
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palace Hotel 4*
Official Description (provided by the hotel):
Hotel with brown brick, brass and glass exterior, modern comforts and amenities; multilingual staff; located in industrial area. ... more   less 
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