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Art Hotel Museo

Viale della Repubblica 289, 59100 Prato, Italy
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Art Hotel Museo
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Ranked #7 of 17 Hotels in Prato
A recent review
3 of 5 stars reviewed 1 week ago
Debby M
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212 Reviews from our TripAdvisor Community

Traveler rating
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    63
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here as part of a Trafalgar tour. The rooms are modern and colourful. Mini bar in room but no tea coffee making facilities. Down stairs bar is roomy and comfortable. Comfortable beds. Pool a bit dirty but it was too cold to swim anyway. Breakfast was efficient and well organised. Need to ask for more pillows.

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Ariaramne, Guest Relations Manager at Art Hotel Museo, responded to this review
Google Translation

Gentile cliente, grazie per la bella recensione su Art Hotel Museo. Per quanto riguarda la piscina la stiamo ancora preparando... More 

Lohmar, Germany
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 30, 2015

It was my first time in this hotel. My first Impression was good. The decor was trendy and looked quite modern. The reception was very friendly The room was OK. Quite big but somehow with the layout it seemed small. Old TV which is in the old format something which we shouldn’t see anymore. The bathroom was also a bit... More 

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ArtHotelGroup, Responsabile relazioni pubbliche at Art Hotel Museo, responded to this review
Google Translation

Gentile Bryan, grazie per la bella recensione! Art hotel More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 16, 2014

Have been staying here for the last 3-4 years. Come here every 10 days and ask for a double bed, but we are always given two single beds pushed together with an uncomfortable gap in the middle. Only come here for one night but even though we come regularly, their attitude never changes. Needs renovating just like how top floor... More 

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ArtHotelGroup, Responsabile relazioni pubbliche at Art Hotel Museo, responded to this review
Google Translation

Gentile Savraj, grazie per i suggerimenti costruttivi che ci propone; in effetti, stiamo provvedendo già in questi mesi alla ristrutturazione... More 

Travelers are raving about these Prato hotels

Butterworth, Malaysia
Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 12, 2014 via mobile

Stayed a night here as part of my tour around Italy and 1 night is enough to encounter many bad experiences. The location is not very good as you can't hardly find a shop nearby and their own restaurant is terrible. The risotto (not fully cooked and the sauce was terrible), pesto sauce pasta (not fully cooked) and gnocchi were... More 

Was this review helpful? Yes 1
ArtHotelGroup, Responsabile relazioni pubbliche at Art Hotel Museo, responded to this review

Dear Chyeo, We are really sorry yuo didn't enjoy our food, very rich in local products. In Italy, perhaps we are used to cook less pasta than in Malaysia. Regarding the rooms, we're providing to change all CRT televisions. Greetings from Art Hotel More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 3, 2014

We were staying as part of a business trip with multiple guests checking out over several days, and after a tricky start on my part, I can not recommend this hotel enough. They did everything they could to make sure our stay was as productive and relaxing as possible. The food at the restaurant is some of the nicest I... More 

Was this review helpful? Yes 2
ArtHotelGroup, Responsabile relazioni pubbliche at Art Hotel Museo, responded to this review

Dear Andrew, we are really glad you have enjoyed our hotel and restaurant so much!!! Unfortunately we are not in Flonrence but we are not that far! Art Hotel Museo More 

france
Top Contributor
102 reviews 102 reviews
31 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed September 20, 2014 via mobile

The hotel is getting old now: the bathroom is poorly equiped . The tiles must be changed. The equipment is really old. Impossible to connect the wifi in the room: had to go out in the hall. Very poor breakfast: bad coffee, bad choice of everything. You feel like in a french hotel in Charles de Gaule airport! But i... More 

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ArtHotelGroup, Responsabile relazioni con la clientela at Art Hotel Museo, responded to this review

Dear Pierre, thank you for at least have enjoyed the comfort of our room. Regarding your complaints, we are in effect providing a partial restructure of the Hotel from the Christmas period. Thank you, Art Hotel More 

Tirana, Albania
Contributor
12 reviews 12 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 7, 2014

I didn't find anything to complain about, except the shower head holder which was a bit cracked. Clean hotel and room, marvelous food at the restaurant (although breakfast not so rich), very helpful and friendly staff. Very good and actually executed environment-friendly practices (not like elsewhere where written doesn't mean done). Thanks for the service, I would recommend it to... More 

Was this review helpful? Yes 1
ArtMuseoPrato, Responsabile vendite on-line at Art Hotel Museo, responded to this review

Dear Mr Dorkaba, Thank you so much for your comment and for all compliments you made to various departments and to our environment-friendly. We really hope to welcome you soon again! Regards Chiara Da Vela - Sales on line man. More 

Bandung, Indonesia
Top Contributor
98 reviews 98 reviews
50 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed June 10, 2014

We stayed in this hotel during our group travelled around Italy. This hotel was choosen because the location is only about 1 hour to the leaning Pisa. Because travelled from Rome it was a good choice to stay here before continue to Pisa. The hotel, its 4 stars but its quite old and less facilities. The room was standard however... More 

Was this review helpful? Yes 1
ArtMuseoPrato, Responsabile vendite on-line at Art Hotel Museo, responded to this review

Dear Masrura, Thank you for your review, we just want to precisize we have wi-fi connection and regarding breakfast we inform that of course individual and group breakfast is not exactly the same. Best regards Chiara Da Vela - Sales on-line man. More 

Odessa, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 12, 2014 via mobile

We picked this hotel,thinking it was a good location with a shuttle to airport. But there was no shuttle and the taxi was 35euros each way. The area surrounding the hotel was blighted and seemed abandoned by most businesses with no restaurants anywhere we could find,ended up eating stale nasty pizza! Then in the closed museum area across the street... More 

Was this review helpful? Yes 1
ArtMuseoPrato, Responsabile vendite on-line at Art Hotel Museo, responded to this review

Dear Guest, We are deeply sorry you did not enjoy your stay. Rate you paid from airport is the usual transfer cost, we are sorry you were not informed of it. As you had seen, museum of contemporary art in front of the hotel is being restructuring, after this it will become one of the most important european contemporary art... More 

beirut
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 8, 2014

Wonderful stay calm,near my work,staff are very good,breakfast is what I need,sleeping like my home,receptions staff are very kindly,I feel in my country or my village,the swimming pool in summer is very clean and when you stay near the pool you relax, big rooms and spaious,you take what you pay

Was this review helpful? Yes 1
ArtMuseoPrato, Responsabile vendite on-line at Art Hotel Museo, responded to this review

Dear Guest, Thank you very much for your positive comment!! See you on your next stay, best regards. Chiara Da Vela - Sales on line man. More 

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