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Art Hotel Museo

Viale della Repubblica 289, 59100 Prato, Italy
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Art Hotel Museo
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Ranked #8 of 18 Hotels in Prato
A recent review
4 of 5 stars reviewed yesterday
Gianluca G Verona, Italy
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225 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Verona, Italy
Level Contributor
166 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed yesterday NEW

Position: Out from Florence (20-25 mins by train or bus), better have a car, good for business in Prato, just beside the Modern Art Pecci museum, suitable for conferences Parking: Outdoor in the street, a garage is available Reception: Very good, professional Comfort: Excellent, room silent and spacious, nice styled Cleanliness: Very Good in the room, so and so in... More 

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Yackandandah, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

It was as if we were an inconvenience to the staff. Children had gone to use pool and were locked out! Had to get attention of another guest to open door. No signage to say that you had to get pool key. Bar staff were miserable and had to be called to provide service. Never again!

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ArtHotelGroup, Responsabile vendite on-line at Art Hotel Museo, responded to this review

Dear KayGeeCee, We are deeply sorry your children scared to be closed out, probably they did not realize the key was inserted in the pool door, as always is; that's why it is not signed you have to ask for pool key. Unfortunately service at the bar is not continued, so we have to ask for waiter at our restaurant... More 

Travelers are raving about these Prato hotels

Sydney, Australia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here as part of a Euro Tour group. Triple occupancy room was compact and sufficient. Beds and toilet were good and clean. Basic facilities and accesories were also good. An extra storage / walk in wardrobe type room also was there. (Probably not all rooms might have this extra room.) Buffet breakfast was OK. It is about 20 minutes... More 

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ArtHotelGroup, Responsabile vendite on-line at Art Hotel Museo, responded to this review

Dear Freddy, Thanks for the note you gave us and your positive comment! Kind regards Chiara Da Vela - Responsabile vendite on-line More 

Wanganui, New Zealand
Level Contributor
118 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
2 of 5 stars Reviewed June 22, 2015

We were with a tour group. We asked for a double bed and were given 2 singles and in the room next to ours 2 ladies asked for singles and were given a double. Perhaps they don't understand what is being requested. Free wifi is not for tour groups and is 5 euros, funny though we all got the same... More 

Was this review helpful? Yes 1
Ariaramne, Public Relations Manager at Art Hotel Museo, responded to this review
Google Translation

Gentile Terence, pensiamo che ci sia stato un fraintendimento per la assegnazione delle camere e ci scusiamo. Ci dispiace altresì... More 

Melbourne, Australia
Level Contributor
63 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed June 13, 2015

We stayed here in March 2015 and were not impressed. There are no tea or coffee making facilities in the room, which is a real disappointment. We were able to check in early but were put onto a floor where a lot of renovating was going on. This didn't really disturb us as we went in to Florence for the... More 

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Ariaramne, Guest Relations Manager at Art Hotel Museo, responded to this review
Google Translation

Gentile cliente, ringraziandola per averci recensito, ci dispiace non abbia gradito del tutto la nostra struttura e faremo qualcosa per... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 20, 2015

We stayed here as part of a Trafalgar tour. The rooms are modern and colourful. Mini bar in room but no tea coffee making facilities. Down stairs bar is roomy and comfortable. Comfortable beds. Pool a bit dirty but it was too cold to swim anyway. Breakfast was efficient and well organised. Need to ask for more pillows.

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Ariaramne, Guest Relations Manager at Art Hotel Museo, responded to this review
Google Translation

Gentile cliente, grazie per la bella recensione su Art Hotel Museo. Per quanto riguarda la piscina la stiamo ancora preparando... More 

Lohmar, Germany
Level Contributor
43 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed March 30, 2015

It was my first time in this hotel. My first Impression was good. The decor was trendy and looked quite modern. The reception was very friendly The room was OK. Quite big but somehow with the layout it seemed small. Old TV which is in the old format something which we shouldn’t see anymore. The bathroom was also a bit... More 

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ArtHotelGroup, Responsabile relazioni pubbliche at Art Hotel Museo, responded to this review
Google Translation

Gentile Bryan, grazie per la bella recensione! Art hotel More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 16, 2014

Have been staying here for the last 3-4 years. Come here every 10 days and ask for a double bed, but we are always given two single beds pushed together with an uncomfortable gap in the middle. Only come here for one night but even though we come regularly, their attitude never changes. Needs renovating just like how top floor... More 

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ArtHotelGroup, Responsabile relazioni pubbliche at Art Hotel Museo, responded to this review
Google Translation

Gentile Savraj, grazie per i suggerimenti costruttivi che ci propone; in effetti, stiamo provvedendo già in questi mesi alla ristrutturazione... More 

Butterworth, Malaysia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed October 12, 2014 via mobile

Stayed a night here as part of my tour around Italy and 1 night is enough to encounter many bad experiences. The location is not very good as you can't hardly find a shop nearby and their own restaurant is terrible. The risotto (not fully cooked and the sauce was terrible), pesto sauce pasta (not fully cooked) and gnocchi were... More 

Was this review helpful? Yes 1
ArtHotelGroup, Responsabile relazioni pubbliche at Art Hotel Museo, responded to this review

Dear Chyeo, We are really sorry yuo didn't enjoy our food, very rich in local products. In Italy, perhaps we are used to cook less pasta than in Malaysia. Regarding the rooms, we're providing to change all CRT televisions. Greetings from Art Hotel More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 3, 2014

We were staying as part of a business trip with multiple guests checking out over several days, and after a tricky start on my part, I can not recommend this hotel enough. They did everything they could to make sure our stay was as productive and relaxing as possible. The food at the restaurant is some of the nicest I... More 

Was this review helpful? Yes 2
ArtHotelGroup, Responsabile relazioni pubbliche at Art Hotel Museo, responded to this review

Dear Andrew, we are really glad you have enjoyed our hotel and restaurant so much!!! Unfortunately we are not in Flonrence but we are not that far! Art Hotel Museo More 

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