I am on my second night at this hotel and the staff at reception was extremely helpful. Also had dinner here and the Fillet and roasted vegetables was excellent. Restaurant staff, Emanuel, was attentive and helpful. The free internet at the lobby and internet (LAN) in the bedrooms were good.The rooms are spacious and i love the work table. I... More

This hotel don't earn a good review. I have asked for hot water from the lady at the reception area as there isnt any electrical kettle provided in the room. The lady is superbly unhelpful and rude! She just simply told us off if u dont have the electrical kettle then I cant help u. Totally speechless when she told... More

Nice decor. Wifi limited to lobby. Power saving feature was a bit too overly done as it was dark in the hotel when we arrived. The staircase to the lobby was also dark when we needed to go to the lobby for wifi. Limited choice of food at breakfast. Toast was not avail.

I have stayed in six different hotels during my 10 days stays in different cities of Italy. I simply love 'Wall Art' and feel that it was one of the best during my trip. The two bedroom apartment fitted with a kitchen and a balcony was very convenient for us to whip a simple meal and it gaves me the... More

An average hotel. Corridor are dark, energy-saving lighting. Quite surprised to find that reception are located at basement level. Rooms just OK..again it's all dark..with the dark tones of interior decor, even if u turn on all lights, it's still dark. Overall clean rooms. Tables take up a lot of space, bed area all cramped. Breakfast for tour group spoilt... More

Easy to find, lot of parking out and inside the hotel grounds. We were given a huge room (but not en suite), that had a dining space with a dining table and chairs. Pitty that the floor wasnt clean and tidy as one would expect from a 4* venue. Breakfast was good with a rather large choice of Italian dishes.... More

Stayed in a 2 bed suite 2 adults and 2 children (11 &14). The room was large and spacious but basic (very old TV). Very good access to Florence as the train station was not too far away (20 min walk I imagine. Breakfast was OK but our room was in another building so had to go back outside to... More

Stayed one night here, it's a very cheap hotel, and really good for the money. Plus points: Handy if driving as very close to the A1 and A11. Lots of free parking on site (large underground garage) Room is really big, clean, with a large comfortable bed and separate table Staff generally speak English (not bad for the area as... More

This 'apart hotel' didn't meet our expectations on many levels. The reception is in the basement to the side of the building and easy to miss after travelling all day. The '24hr/7day meals' advertised in the room were no longer available, but the menu wasn't removed during our 3 day stay. The staff directed us to a bar to get... More