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Palazzo Marzoli Resort

Via G. Marconi 334, 84017 Positano, Italy
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Palazzo Marzoli Resort
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293 Reviews from our TripAdvisor Community

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Traveler rating
    159
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    30
    19
    21
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53
173
7
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (293)
  • Mar-May only
    (59)
  • Jun-Aug only
    (124)
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    (95)
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    (15)
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Paris, France
3 helpful votes
2 of 5 stars Reviewed 1 week ago

The room was not what we expected. It did have a nice view but all hotels in Positano have amazing views. The wifi is 10 Euros per device. If you have five people in your family, that would be 50 Euros! We had five people and only two seats for breakfast and a tiny table that barely held the food.... More 

Was this review helpful? Yes
PalazzoMarzoliresort, Direttore generale at Palazzo Marzoli Resort, responded to this review

Dear customer, It seems very strange to read that the room was not what you expected, when on the website where you made the reservation there are clear pictures and description. The wifi is chargeable is well written on the site where you've booked. By the way of five people, you had made a reservation for 4 people and you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed in Sea View Suite at Palazzo Marzoli Resort few weeks ago for my honeymoon. I could not ask for more. It was just perfect!!! The view from our terrace was unbelievable...breakfast at terrace was very very romantic. I thought the rooms were much better/prettier in person than the pictures. Staffs were very nice, very helpful for good restaurants.... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband, three children and I were on a month holiday around Europe and this was our third stop - a week in Positano. We booked this hotel through our travel agent as not much was available at booking time to suit our needs and budget. This boutique hotel is further up the hill of the main square in Positano.... More 

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Nashville, Tennessee
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 24, 2015

I had 2 close friends staying here in April on honeymoon. I emailed the resort to request to send flowers and champagne to their room. The representative who responded (Diego Marzoli) agreed to do this and requested a wire transfer from my bank. I proceeded with the wire transfer (which had a $35 service fee), and then after it was... More 

Was this review helpful? Yes 3
PalazzoMarzoliresort, Direttore generale at Palazzo Marzoli Resort, responded to this review

Dear Customer, The things that you written here are false. We have not received any bank transfer from you. We asked to send a bank transfer and two days before that your friends leave (on the weekend) you send us an email saying that you have done the bank transfer. We asked the bank receipt and you just send only... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

Beautiful rooms, very clean and spacious. Our terrace was breathtaking! Very attentive and kind staff. I would stay here again if I return to Positano. The walk to the beach was a little challenging, but there is a very reasonable bus that runs every 15 min.

Was this review helpful? Yes 1
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 16, 2015

I'm currently staying at the hotel -- this is day 3 of a 6 day stay. I have a clean and lovely sea view room. It's small, but in line with other rooms in Italy. The air conditioning works pretty well and there's a minibar in the room. I've also enjoyed the room service breakfast on the balcony. Here's where... More 

Was this review helpful? Yes 3
PalazzoMarzoliresort, Proprietario at Palazzo Marzoli Resort, responded to this review

Dear Customer, Thank you for your positive notes about our Resort, we are happy that you are satisfied with the Suite, seaview and Services. We would like to clarify the negative points: Our staff speaks many languages (English, French, German, Spanish, Portuguese, Ukrainian, Polish and Russian), I don't think that the communication is difficult. The bathroom drain, is a problem... More 

Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 16, 2015

We spent 5 nights here and we were made to feel like part of the family. The hard working staff were excellent. The room was comfortable and clean. The hotel is at the top of the hill as you come into the town, but easy enough to ride the bus down to the main centre and to the beach.

Was this review helpful? Yes
Wilmington, Delaware
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 4, 2015

This hotel is situated at the very beginning of Positano, a beautiful hillside town. The place is clean, but seemed to be a bit odd compared to the other places we stayed on our trip to Italy. The staff was friendly, seemed to be a bit of a language barrier and the thing we thought was bizarre was that anytime... More 

Was this review helpful? Yes 1
Los Angeles, California
1 review
5 of 5 stars Reviewed June 3, 2015

This resort was everything I wished for and more. Charming, clean, and a great location. The staff was incredibly helpful with every aspect of our stay, from transfers to and from the airport to best restaurants in Positano, as well as mini day trips that were must sees while we were in town. I really was so happy with our... More 

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Boston
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 2, 2015

The Lead Up: My wife and I just returned from 2 weeks in Italy, with the majority of our time spent in the Amalfi Coast area (Positano and Capri to be more specific). We found Palazzo Marzoli through Amex Travel and booked a "Suite with Private Jacuzzi." We rented a car for the trip, but... before booking the rental, I... More 

Was this review helpful? Yes 3
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