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Palazzo Marzoli Resort

Via G. Marconi 334, 84017 Positano, Italy
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Palazzo Marzoli Resort
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288 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (288)
  • Mar-May only
    (59)
  • Jun-Aug only
    (119)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (15)
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Nashville, Tennessee
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I had 2 close friends staying here in April on honeymoon. I emailed the resort to request to send flowers and champagne to their room. The representative who responded (Diego Marzoli) agreed to do this and requested a wire transfer from my bank. I proceeded with the wire transfer (which had a $35 service fee), and then after it was... More 

Was this review helpful? Yes 1
PalazzoMarzoliresort, Direttore generale at Palazzo Marzoli Resort, responded to this review

Dear Customer, The things that you written here are false. We have not received any bank transfer from you. We asked to send a bank transfer and two days before that your friends leave (on the weekend) you send us an email saying that you have done the bank transfer. We asked the bank receipt and you just send only... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Beautiful rooms, very clean and spacious. Our terrace was breathtaking! Very attentive and kind staff. I would stay here again if I return to Positano. The walk to the beach was a little challenging, but there is a very reasonable bus that runs every 15 min.

Was this review helpful? Yes 1
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I'm currently staying at the hotel -- this is day 3 of a 6 day stay. I have a clean and lovely sea view room. It's small, but in line with other rooms in Italy. The air conditioning works pretty well and there's a minibar in the room. I've also enjoyed the room service breakfast on the balcony. Here's where... More 

Was this review helpful? Yes 3
PalazzoMarzoliresort, Proprietario at Palazzo Marzoli Resort, responded to this review

Dear Customer, Thank you for your positive notes about our Resort, we are happy that you are satisfied with the Suite, seaview and Services. We would like to clarify the negative points: Our staff speaks many languages (English, French, German, Spanish, Portuguese, Ukrainian, Polish and Russian), I don't think that the communication is difficult. The bathroom drain, is a problem... More 

Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 5 nights here and we were made to feel like part of the family. The hard working staff were excellent. The room was comfortable and clean. The hotel is at the top of the hill as you come into the town, but easy enough to ride the bus down to the main centre and to the beach.

Was this review helpful? Yes
Wilmington, Delaware
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is situated at the very beginning of Positano, a beautiful hillside town. The place is clean, but seemed to be a bit odd compared to the other places we stayed on our trip to Italy. The staff was friendly, seemed to be a bit of a language barrier and the thing we thought was bizarre was that anytime... More 

Was this review helpful? Yes 1
Los Angeles, California
1 review
5 of 5 stars Reviewed 4 weeks ago

This resort was everything I wished for and more. Charming, clean, and a great location. The staff was incredibly helpful with every aspect of our stay, from transfers to and from the airport to best restaurants in Positano, as well as mini day trips that were must sees while we were in town. I really was so happy with our... More 

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Boston
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The Lead Up: My wife and I just returned from 2 weeks in Italy, with the majority of our time spent in the Amalfi Coast area (Positano and Capri to be more specific). We found Palazzo Marzoli through Amex Travel and booked a "Suite with Private Jacuzzi." We rented a car for the trip, but... before booking the rental, I... More 

Was this review helpful? Yes 3
New York City, New York
Level Contributor
7 reviews
5 of 5 stars Reviewed May 26, 2015

I have to say this is the best hotel experience I had in such a long time. I travel to many new locations for both pleasure and business and it is very rare to be greeted and build personal relationship with the accommodation. From scheduling a tour, driver, and recommending restaurant to eat and bus information, the hotel concierge service... More 

Was this review helpful? Yes
County Durham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Service very friendly and welcoming. Just a shame that the internet did not work while we were there. Just loved the UK bank of plug sockets fixed to the wall by the desk - lovely, considerate and very useful touch!

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Auburn, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 23, 2015

Still laughing about this...Wandered in...looked like a nice place...asked the lady at the front desk if they had cafe...she said yes...we climbed to the outdoor deck upstairs...ordered the four cappuccinos and asked if they had ant pastries...waited and waited...we know that your reply will be that we were not guests...NEVER will be!!!....Dryest little cake things ever...back down to desk to... More 

Was this review helpful? Yes 2
PalazzoMarzoliresort, Direttore generale at Palazzo Marzoli Resort, responded to this review

Dear guest, We are very disappointed to read your review. You were 8 people, and Euro 60 for complete breakfast on our panoramic seaview terrace of luxury, it seems a price much more than suitable. Upon account we have received no complaints from you. We find this absurd review. Also is absurd reviewing a structure where you haven't stayed, where... More 

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