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Cervo Hotel, Costa Smeralda Resort

Certificate of Excellence
Porto Cervo, 07021 Porto Cervo, Sardinia, Italy
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Cervo Hotel, Costa Smeralda Resort
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Cervo Hotel, Costa Smeralda Resort
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95 reviews from our community

Traveler rating
    47
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    9
    7
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami Beach, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 8, 2014

The 4 days were absolutely great and the entire staff who works in this hotel are extremely professional, knowledgeable and forthcoming with great suggestions. Best rooms are obviously the ones they call "Sea View."

Was this review helpful? Yes 1
Hotel_Cervo, Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review

Dear JCMiaBch, Thank you for sharing your review on TripAdvisor. We are more than happy to learn of your great experience with us in Porto Cervo, specially knowing that our staff service and professionalism helped making your stay impeccable. We hope to be able to welcome you back in the nearest future. More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 7, 2014

Take care the cheapest wine is €52 a bottle and a small bottle of water is €8. You can guess the rest of the prices for what is not a particularly attractive hotel - beach some way away on a shuttle. Very precious and not good,

Was this review helpful? Yes 3
Hotel_Cervo, Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review

Dear Richard C, We are really sorry to learn that your experience in our 5 stars hotel was not satisfactory and that you did not consider it a good value. We are aware of the fact that staying in a hotel of this category is not inexpensive, but we believe that the level of services we offer, the particularity of... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 3, 2014

We came to this hotel after spending 4 nights at another nearby resort and have to say the Cervo really does deserve its 5 star rating. Every single member of staff is polite, helpful and goes out of their way to ensure you are happy and enjoying your stay. Rooms are spacious as are the bathrooms, and housekeeping comes twice... More 

Was this review helpful? Yes 1
Hotel_Cervo, Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review

Dear Sunshine M, Thank you for taking the time to post your comment on TripAdvisor. We are pleased to know that you enjoyed the time with us, it is for a great reward knowing that we were able to make your stay exceptional. We look forward to welcoming you again during your next trip to Porto Cervo. More 

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 15, 2014

We stayed at the Cervo again this year and it was as usual absolutely fantastic. The hotel has undergone some improvements with some new rooms since we last stayed with more planned. The changes have been done so well and sympathetically that we didn’t notice the changes until they were pointed out! The pool now has a very great waterfall... More 

Was this review helpful? Yes 1
Hotel_Cervo, Public Relations Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review

Dear Vikka8433 Thank you for your recent post on Tripadvisor, we are delighted to read that you enjoyed your stay with us and that your high expectations were met by our team and that everyone took great care of you. We do look forward to welcoming you back at the Hotel Cervo very soon. More 

Austin, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 5, 2014

The property is amazing, rooms are perfect for the spirit of Sardinia which does not require modernity. The concierges gave us excellent tips. The live music at night in the square is very enjoyable and romantic. Everything is expensive in Costa Smeralda but for some restaurants at the hotel prices do not match quality. This is not a big problem... More 

Was this review helpful? Yes 1
Hotel_Cervo, Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review

Dear Rose933, Thank you for your kind review and for having chosen Hotel Cervo during your stay in Costa Smeralda. We are delighted to know that you truly enjoyed your stay particularly due to the hotel architecture, its central location and the service offered by our attentive staff. However we are sorry to know that you felt that our prices... More 

Contributor
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 23, 2014

The Cervo Hotel is a nice and cosy hotel, but very nosy and the rooms are just ok. The bar plays music until late and doesn't let you sleep and I had to complain every night to make them stop. The private beach is very quiet and lovely.

Was this review helpful? Yes 2
Hotel_Cervo, Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review

Dear AlbertoCr, Thank you for sharing your experience, we are glad you liked our hotel and private beach. However, we regret that your stay was disturbed by the live piano music. This type of entrainment, which goes until maximum 1am, is usually well accepted and enjoyed by guests on holiday in a summer resort like ours. We are sorry if... More 

Beaverton, Oregon
Contributor
17 reviews 17 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 7, 2014

This is a classic resort type hotel. The service, from the front desk, to the bar, to the breakfast staff, was all first rate. The rooms were large, as well furnished as they should be, without being over the top. This is a resort, not a big city luxury hotel. Top shelf shopping right there. Awesome yachts in the harbor.... More 

Was this review helpful? Yes 3
Hotel_Cervo, Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review

Dear Patrick D, We are glad to know that you had a wonderful time in our hotel and you really much loved Porto Cervo and the local area. Thank you for sharing your experience with the Tripadvisor community. We look forward to seeing you back soon. More 

Toronto, Canada
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 4, 2014

We stayed at the Hotel Cervo in Porto Cervo, Sardinia for 6 nights, prepaid, and would have checked out earlier if we hadn't paid in advance! We had just come from a 3 night stay at the new DOM hotel in Rome, which well deserves its 5 star rating!! At best Hotel Cervo is a 2.5 -3 star hotel ,very... More 

Was this review helpful? Yes 6
Hotel_Cervo, Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review

Dear mrhilton451, We are sorry to learn that your stay in our hotel was not satisfying, so much that you have considered leaving before. First of all, we regret to learn that the architecture and décor of our property, ideated by the famous Architect Luigi Vietti to perfectly blend with the surrounding area, did not meet your expectations. In relation... More 

Los Angeles, California
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 2, 2014

This hotel is very well located. It has excellent and friendly staff, great room service, and it lies beside a shopping court with high-end boutiques. It oversees the sea with great restaurants at walking distance. Just don't expect anything to be cheap. Everything is priced on the high side in Sardinia.

Was this review helpful? Yes 1
Hotel_Cervo, Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review

Dear Amine C, We are glad to know that we were able to make your stay such a memorable experience. Thank you very much for sharing it with us and other travelers, We look forward to your next visit. More 

Appleby in westmorland
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 30, 2014

We have just returned from a fabulous week in the Cervo Hotel. The staff were all very friendly and helpful, especially the concierge. The setting is perfect and the short boat transfer to the hotels private beach was great. We had a superior room which was adequate but simply decorated. The restaurants are all very good but the drinks are... More 

Was this review helpful? Yes 1
Hotel_Cervo, Manager at Cervo Hotel, Costa Smeralda Resort, responded to this review

Dear Dorne_13, Thank you for posting your review, We are really happy you had such a good time during the week you spent with us. We hope to see you back soon. More 

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