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All 109 Montecatini Terme hotels

Grand Hotel du Park et Regina

4.0 of 5 Hotel   |   Viale Diaz n.8, 51016 Montecatini Terme, Italy
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Grand Hotel du Park et Regina
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62%
Ranked #39 of 109 hotels in Montecatini Terme
Certificate of Excellence 2013
A recent review
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124 people have reviewed this hotel

Traveler rating
    35
    40
    24
    20
    5
See reviews for
42
47
3
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Yorkshire
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 22, 2013

You should obviously review a hotel on the basis of your experience there and it seems as if some visitors have not been satisfied with their rooms and/or the restaurant food. I can only say that, having stayed there for a week in mid October on an all-inclusive package deal with Newmarket, my wife and I were, overall, very satisfied... More

Was this review helpful? Yes 1
Grand Hotel Du ... e, Responsabile relazioni con la clientela at Grand Hotel du Park et Regina, responded to this review

Dear Guest, thanks for your comment. This is what any hotel may look for.... grateful people who feel the urge to share their good experience with the web community. I have said many times that there are more people who'd like to share the bad than the good and this is because bad episodes are more difficult to forget. For... More

Cheltenham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 20, 2013

Lovely classic hotel, retaining many period features, chandeliers etc. Spotlessly clean, all staff really helpful and endlessly cheerful. Despite the hotel being very busy, even towards the end of their season, the food was excellent - four courses and a salad buffet at dinner. Breakfast was Italian style - more than adequate. This hotel is very conveniently situated for all... More

Was this review helpful? Yes
Grand Hotel Du ... e, Responsabile relazioni con la clientela at Grand Hotel du Park et Regina, responded to this review

Dear guests thanks for writing such a nice review on the hotel ... True, we are almost at the end Of the season but our enthusiasm is unchanged ! It is Just because Of people like you Who stand and write their comment That we are still here, being the comment good or bad. Thanks for the smile That you... More

Thurso, Scotland, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 13, 2013

We have just returned following a 1 week stay with Newmarket Holidays. The hotel was spotlessly clean, the food good and the staff were both friendly and helpful. Yes it is an old hotel but it has good facilities and free wifi which extends out to the pool area allowing you to catch up on things whist enjoying the nice... More

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Grand Hotel Du ... e, Responsabile relazioni con la clientela at Grand Hotel du Park et Regina, responded to this review

Dear guests, many thanks for the time that you spent writing your comment on the website .... we know how nowadays time is more and more precious. The target for everybody I think would be to earn more time, not only more money, or better more time together with more money. Time is dedicating a part of your life to... More

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 30, 2013

We stayed at the Regina with a Newmarket holiday package 21st-28th September to celebrate my husbands birthday. The hotel looked very regal as the name implies and spotlessly clean. However the plumbing and bathrooms were of a bygone age as we were woken each time the person in the next bedroom flushed their loo or took and early morning shower!.... More

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Grand Hotel Du ... e, Responsabile relazioni con la clientela at Grand Hotel du Park et Regina, responded to this review

Dear Guests, thanks for spending your time writing a comment about us on the internet and above all thanks for having decided to spent your birthday with us... we should feel honoured, and in fact we are... you are right when you talk about problems with the bathroooms but unfortunately there are some changes that will be completed next season.... More

Maidstone, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 29, 2013

We stayed at the Hotel Regina in early September with Newmarket Holidays. We had a great time. The hotel is traditional and characterful, staff are pleasant and helpful and our room was spotless and comfortable. Amenities include a sunny pool (unheated but OK) with a pleasant bar which serves light lunch and drinks/snacks. Just a short walk away in one... More

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Grand Hotel Du ... e, Responsabile relazioni con la clientela at Grand Hotel du Park et Regina, responded to this review

dear guests, thanks for your comment.... as we always say there are people who know what they are talking about and people who never travelled. If one travels a little bit, it is easy to understand that there are different habits throughout the world. I remember I once was in England and made an experiment . I asked for some... More

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 29, 2013

Just returned from a week at the Regina in Montecatini. Before we left I had become really worried from reading so many negative reviews so I was pleasantly surprised. Please don't be put off. Check in was fast, friendly and efficient. Our room - 208 - was spacious, light and clean. We had paid for an upgrade to a room... More

Was this review helpful? Yes 1
Grand Hotel Du ... e, Responsabile relazioni con la clientela at Grand Hotel du Park et Regina, responded to this review

Dear Guests, thanks for your review on the website. I really appreciate it when people stand up and tell their opinion even if this is in contrast with what has been previously stated by other clients. thanks for your support, there is nothing else than is as good as being supported by guests.......especially in "hard times", as somebody else before... More

wickford
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 23, 2013

We stayed here for the 3rd week in September with Newmarket Travel on a “Dinner, Bed and Breakfast” basis. Despite being wary having read previous mixed reviews we were extremely happy with our stay in this lovely old hotel. Our first floor suitably aged high ceilinged room was kept spotlessly clean, as was the roomy bathroom. Comfortable beds and period... More

Was this review helpful? Yes 1
chippenham
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 18, 2013

After reading the reviews on this site, we were very worried having chosen this hotel to stay in on a recent holiday with Newmarket Holidays, but feel that the reviews are very unfair and do not represent a true opinion of the hotel. To advise people not to stay there is very unjust and I would urge people not to... More

Was this review helpful? Yes 1
Grand Hotel Du ... e, Responsabile relazioni con la clientela at Grand Hotel du Park et Regina, responded to this review

dear guests, thanks for the time that you spent writing your comment on the web site. I would also like to thank you for the nice words that you used to described our effort to make everything perfect everyday, for everybody. As I always say we want to make people feel as individuals, we do not want them to feel... More

DEVON UK
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 17, 2013

My husband and I have just returned from a Newmarket holiday to Portofino, Florence and Tuscany staying at this hotel. The places we visited were lovely but the same could not be said about the hotel. Our room was "ok" but the shower was only 18 inches wide so you had to stand sideways and the smell from the drain... More

Was this review helpful? Yes 9
Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 15, 2013

We too were rather concerned about the reviews of this Hotel before we embarked on our holiday but were determined to keep an open mind! Here are our plus and minus points: Plus points: On arrival the Hotel looked imposing and is well located (close to Funicolare up to Montecatini Alto) with an attractive outside area and pool Martina on... More

Was this review helpful? Yes 1
Grand Hotel Du ... e, Responsabile relazioni con la clientela at Grand Hotel du Park et Regina, responded to this review

dear sirs, thanks for your time. I never make it a personal issue, but this time I can't do anything but saying thanks , thanks, and again thanks for being so nice and kind to me and to all of the staff .... when I first had a look at what you wrote I could not believe how kind you... More

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Additional Information about Grand Hotel du Park et Regina

Also Known As:
Grand Hotel Montecatini Terme
Address: Viale Diaz n.8, 51016 Montecatini Terme, Italy
Location: Italy > Tuscany > Province of Pistoia > Montecatini Terme
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in Montecatini Terme
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel du Park et Regina 4*
Official Description (provided by the hotel):
The Grand Hotel Regina is situated in the green adjacent to the thermal park of Montecatini-Terme and Hotel is a four-star hotel boasts 108 rooms equipped with all modern comforts, 2 restaurants, 1 bar warm and cozy, wi-fi in all the hotel 2 meeting rooms for meetings, our private parking located within the facility remains available to all our clients emphasizing the possibility of to park the bus without any additional cost (our parking can arrange until 6 bus). Our kitchen offers various types of menus, and is able to satisfy all your kind request. ... more   less 
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