Only some rooms qualify for the 4-star rating. Most rooms are tiny and dark. Staff generally pleasant with one exception. Andrea the most pleasant, courteous, and helpful receptionist. She represents the hotel well. Red carpet on the marble stairs was not once vacuumed during the week we were there. Food, ok, but without imagination, every breakfast the same; buffet trays... More
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- Also Known As:
- Grand Hotel Montecatini Terme