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Hotel Montebello

3.0 of 5 Via Montebello 54, 51016 Montecatini Terme, Italy
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Certificate of Excellence 2014
Hotel Montebello
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Hotel Montebello
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508 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Teramo, Italy
Top Contributor
71 reviews 71 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 1 week ago

I was not overly impressed by this hotel. The girl on reception was curt and bossy: not at all friendly, and the room was not great. It was so small there was nowhere for me to put my suitcase. In the end I shoved the bed closer to one wall so that there was a small place on the floor... More 

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Marco C, Proprietario at Hotel Montebello, responded to this review

Dear Customer, Thank you for leaving a comment about your one-night stay at our hotel and thanks for being so precise in describing the details and impressions. Compliments of our customers for us are gratifying and comforting, and their criticisms are challenging and give us a way to try to improve our service. Regarding to what you wrote, I would... More 

3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We came with a our tour to this hotel hotel was not bad .But the staff is incredibly rude! especially the girl on the concierge and the man on the night shift was extremely rude as well never choose this hotel Anytime again . We asked for room key the girl started to shout and said something in italian which... More 

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was clean and all was fine, and the stand out feature was the shower: WAW Bed a bit hard but good breakfast choice and very clean room. Very good service on arrival as our request to change room was immediately and adequately handled.

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2 reviews
2 of 5 stars Reviewed November 28, 2014

I stayed at this hotel with family; the hotel was booked through vacation package deal. We arrived late the night front desk clerk was courteous and gentlemanly, guided us in parking our car. The room and bathrooms were clean with well stocked bar. In the morning the breakfast was good I liked their porridge the best I have had in... More 

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Çumra, Konya, Turkey
2 reviews
4 of 5 stars Reviewed November 25, 2014

Rooms are clean and medium sized. Breakfast is good. Free wi-fi. Quite enviroment. Fair price. There are good and cheap restaurants close to hotel. TV satalite system has a lot of channels. Rooms are not well isolated against noise.

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New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 14, 2014

Our stay at Hotel Montebello was the worst hotel experience that we had. The staff was extremely rude and racist. On a simple complaint and a request for better housekeeping, the front desk staff responded by yelling at us rather than looking into the complaint and rectifying the situation. For the sake of the hotel facility I hope the ownership... More 

Was this review helpful? Yes 1
Marco C, Proprietario at Hotel Montebello, responded to this review

Dear Customer, I take note of your comment (which is also the first for you too on Trip Advisor) and I thank you and your family, who has already made a similar comment two days before yours! I am very sorry for this matter for the following reasons: 1. The fact that you judge as racist our reception staff, I... More 

Poughkeepsie, New York
1 review
1 of 5 stars Reviewed November 12, 2014

Clean bath towels placed on bidet. No clean glasses put in the room except first day. When we informed the receptionist she was very rude and started yelling at us telling us why you are telling me this. Breakfast was good.

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Marco C, Proprietario at Hotel Montebello, responded to this review

Dear Customer, Thank you first of all for taking the time to write a comment on your stay at the Montebello and I regret the fact that your very first comment on Trip Advisor is so negative. Allow me to answer to you on some points mentioned and others not addressed in your accurate exposure: • For hygiene reasons, upon... More 

1 review
4 of 5 stars Reviewed November 3, 2014

The price / quality ratio is excellent! Very good service, good and quiet location. Personnel is friendly and helpful. Reception is open 24h per day. Breakfast is good, different products, nice croissant.

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Huddersfield, United Kingdom
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2014

On arrival at the hotel we were told that for the first night we would have to stay at a different hotel due to a fault in the booking software. They had sent an email though Iits arrival in my in box was delayed. Our first thought was that we would be writing a terrible review, but they arranged a... More 

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Additional Information about Hotel Montebello

Address: Via Montebello 54, 51016 Montecatini Terme, Italy
Location: Italy > Tuscany > Province of Pistoia > Montecatini Terme
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Montebello 3*
Number of rooms: 33
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Also Known As:
Montebello Hotel Montecatini Terme
Hotel Style:
#1 Family Hotel in Montecatini Terme
#1 Business Hotel in Montecatini Terme
#2 Romantic Hotel in Montecatini Terme
#3 Best Value Hotel in Montecatini Terme

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