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Hotel Montebello

3.0 of 5 Via Montebello 54, 51016 Montecatini Terme, Italy
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Certificate of Excellence 2014
Hotel Montebello
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Hotel Montebello
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471 reviews from our community

Traveler rating
    245
    183
    34
    5
    4
See reviews for
130
169
31
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (85)
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2 reviews
2 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel with family; the hotel was booked through vacation package deal. We arrived late the night front desk clerk was courteous and gentlemanly, guided us in parking our car. The room and bathrooms were clean with well stocked bar. In the morning the breakfast was good I liked their porridge the best I have had in... More 

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Çumra, Konya, Turkey
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Rooms are clean and medium sized. Breakfast is good. Free wi-fi. Quite enviroment. Fair price. There are good and cheap restaurants close to hotel. TV satalite system has a lot of channels. Rooms are not well isolated against noise.

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New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 14, 2014

Our stay at Hotel Montebello was the worst hotel experience that we had. The staff was extremely rude and racist. On a simple complaint and a request for better housekeeping, the front desk staff responded by yelling at us rather than looking into the complaint and rectifying the situation. For the sake of the hotel facility I hope the ownership... More 

Was this review helpful? Yes 1
Marco C, Proprietario at Hotel Montebello, responded to this review

Dear Customer, I take note of your comment (which is also the first for you too on Trip Advisor) and I thank you and your family, who has already made a similar comment two days before yours! I am very sorry for this matter for the following reasons: 1. The fact that you judge as racist our reception staff, I... More 

Poughkeepsie, New York
1 review
1 of 5 stars Reviewed November 12, 2014

Clean bath towels placed on bidet. No clean glasses put in the room except first day. When we informed the receptionist she was very rude and started yelling at us telling us why you are telling me this. Breakfast was good.

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Marco C, Proprietario at Hotel Montebello, responded to this review

Dear Customer, Thank you first of all for taking the time to write a comment on your stay at the Montebello and I regret the fact that your very first comment on Trip Advisor is so negative. Allow me to answer to you on some points mentioned and others not addressed in your accurate exposure: • For hygiene reasons, upon... More 

1 review
4 of 5 stars Reviewed November 3, 2014

The price / quality ratio is excellent! Very good service, good and quiet location. Personnel is friendly and helpful. Reception is open 24h per day. Breakfast is good, different products, nice croissant.

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Huddersfield, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2014

On arrival at the hotel we were told that for the first night we would have to stay at a different hotel due to a fault in the booking software. They had sent an email though Iits arrival in my in box was delayed. Our first thought was that we would be writing a terrible review, but they arranged a... More 

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Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 22, 2014

Spent one night in this hotel. The room was closed to the canteen so a bit of noise early in the morning. We had a problem with the hot water of the shower but we immediately got another room where we could take a shower. Perfect service, very helpful and really good level of english. The breakfast is not exceptional... More 

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Newcastle upon Tyne, United Kingdom
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 11, 2014

Situated in a quiet area. Convenient for both the station, (only 15 minutes walk) and visiting Montecatini. Friendly welcome with efficient check in and out. Good size spotlessly clean triple room with comfortable beds, extra pillows and decent linen. Good shower with complimentary toiletries, replenished daily, good sized towels and the added bonus of robes. Excellent breakfast in pleasant dining... More 

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Poulton Le Fylde, United Kingdom
1 review
5 of 5 stars Reviewed September 10, 2014

Stayed at the hotel during August and found it to be excellent value. Good sized comfortable rooms. Spotlessly clean with excellent service from all of the staff. Food was nicely presented and of a good standard. The only drawback is the lack of hotel car parking which is on street via parking meter or a daily ticket purchased in the... More 

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Additional Information about Hotel Montebello

Address: Via Montebello 54, 51016 Montecatini Terme, Italy
Location: Italy > Tuscany > Province of Pistoia > Montecatini Terme
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Montebello 3*
Number of rooms: 33
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Also Known As:
Montebello Hotel Montecatini Terme
Hotel Style:
#1 Family Hotel in Montecatini Terme
#1 Business Hotel in Montecatini Terme
#2 Romantic Hotel in Montecatini Terme

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