From November 9-17, we were with a tour of 30-40 people - some from California and some from Virginia. The hotel must have read the negatie reviews, or we just got lucky. Check-in was a breeze. I had room 208 and my friend had room 212. Both rooms were spacious and clean. Some of the rooms on the front side... More

My husband and I participated in the Club ABC Noble Tuscan cooking tour during the week of Thanksgiving with Gianfranco as our guide, chef, mentor and new friend. Club ABC handled just about everything including air transportation, ground transfers to and from the airport as well as daily transportation to each new experience. Also included were hotel accommodations and most... More

I stayed for a week at the Grand Hotel Vittoria in mid-October with Great Rail Journeys’ ‘Highlights of Tuscany’ tour. Before I explain why I have rated this hotel as ‘Poor’, I should emphasise a couple of positives. This hotel is perfectly located for exploring the beautiful Tuscan countryside and many surrounding sights, either by car, coach or train. In... More

I recently returned from a week spent on a Tuscan cooking tour with Club ABC. I strongly recommend this tour to anyone who enjoys the cuisine and culture of Italy. The professional chef, Gianfranco, surpassed all expectations with his charm and enthusiasm for the food and wine of this magnificent region. The Hotel Grand Vittoria is in a wonderful location.... More

We stayed at the Grand Vittoria with a group from Great Rail Journeys from 1st to 8th October 2011. The first impression from the street was excellent; a grand building situated away from the town centre but still easily accessible. Check-in was efficient but not particularly friendly; we were allocated room 154 situated at the back of the hotel on... More

We upgraded to a superior room wishing to avoid top floor rooms from passed reviews. We were on 1st floor. Very comfortable superking bed. Unfortunately ensuite was tired.Holes in and plaster hanging, also mildrew around the bath. The toilet seat came off in my hands. It was replaced the same day but no apology. Airconditioning was poor. The restaurant catered... More

Having recently returned from one week at the Vittoria on an organised 'Discover Tuscany' tour we were very disappointed with the standard of the rooms and the general cleanliness of the room and corridors was poor. Having put in a request with the tour company (Archers Direct) for a room on the 1st or 2nd floor (even though they stated... More

This hotel is in a good location, slightly out of town so quiet. We found the staff very friendly and efficient, particularly Nuncia, the young lady in charge of the bar. The hotel has obviously been rather grand in its past but is now a bit faded and tired. We were lucky to have a bedroom on the first floor... More

This was our first trip to the Hotel and we were not disappointed. Had read previous reviews and was concerned about being allocated a room on the 4th floor. However we were allocated a room on the 1st floor and could not complain although the bathroom does require some tlc. Reception staff were very polite and helpful. Dining room staff... More