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Grand Plaza/Locanda Maggiore

Certificate of Excellence
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Piazza del Popolo 7, 51016 Montecatini Terme, Italy
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1 room 1 guest
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Grand Plaza\/Locanda Maggiore
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529 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The public areas of the hotel are very grand but the rooms are showing their age, although clean and comfortable. The meals were excellent with a wide choice. Mariano the head waiter was the star of our visit, ably assisted by Wilson who had a warm & welcoming smile. Nothing was too much trouble for Mariano, he was always helpful... More 

Was this review helpful? Yes 2
Hemel Hempstead, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a week with Shearings and what a lovely hotel. Full of character with amazingly friendly staff. We had breakfast and evening meal & found the food to be perfect. We had four courses and choose our options at breakfast for the evening. The air conditioning in this old hotel was not brilliant but did not spoil... More 

Was this review helpful? Yes 3
Manchester, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located in the centre of Montecantini and is ideally positioned minutes away from the train station, perfect for those who want to explore Tuscany. The Plaza really is a typical traditional Italian Hotel and impressed us with its grand features. During the holiday we spent time around the pool in a lovely setting, the only issue being... More 

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glasgow scotland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was probably very special in it's day, but the bedrooms need some serious upgrading. The public areas are large and airy and very well kept. Staff were pleasant and efficient enough. Overbooking seems to be a problem, on our first night we were put into another hotel which meant we could not unpack until our luggage was transferred... More 

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Chester, United Kingdom
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 7nights with a tour group and what a grand hotel it is. This is an old hotel full of character, with spacious rooms, very clean, old fashioned bathrooms but we loved it. If they modernised the rooms it would lose it's character and charm. Although the rooms did have air conditioning, because of the very high... More 

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Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is very centrally located right on the main square. The hotel is lovely with great character. It is clean and comfortable and the bedrooms have air conditioning. The staff are extremely friendly and helpful. Big thanks to all especially Marino and Wilson , our lovely waiters who looked after us all so well. Breakfast and dinner were included... More 

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Nottingham
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As a party of 4, we stayed here for 1 week towards the end of July 2015. We had travelled here on a Grand Tour of Tuscany with Shearings and what a lovely hotel to stay in. it's a very old but very grand hotel, situated on the main square in Montecatini, making it an ideal base. The hotel is... More 

Was this review helpful? Yes 1
GPRoma, Direttore at Grand Plaza/Locanda Maggiore, responded to this review

Dear Collin M, We would like to thank you for taking the time to share your comments on Tripadvisor. We were very pleased to learn that you have enjoyed your stay with us. Please be assured that your kind words and compliments will be relayed to all our employees. We look forward to welcoming you back soon at the Grand... More 

Dublin
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Back just recently from a holiday with Travel Department, staying in this hotel while touring the region. While I was a solo traveller it was a group guided tour. This hotel is in a perfect location with everything close at hand in the town. The hotel is spotless, the food excellent and the staff could not be more friendly or... More 

Was this review helpful? Yes 1
GPRoma, Direttore at Grand Plaza/Locanda Maggiore, responded to this review

Dear Sunshine D, Thank you so much for having taken the time to share your kind comments with Tripadvisor. This is very motivating indeed and we take great pleasure and pride sharing it with the Grand Hotel Plaza team and we look forward to the pleasure of welcoming you back to your Montecatini home in the near future. Your sincerely,... More 

London, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having stayed at this hotel in the Peak summer season I cannot complain much about the air conditioning :) I will start with the pros. We where located exactly in the centre of the city. Restaurants and the market where easily within reach. Staff was very helpful especially Francesco at reception. the hotel room was a good sized one with... More 

Was this review helpful? Yes 1
GPRoma, Direttore at Grand Plaza/Locanda Maggiore, responded to this review

Dear DBUZZER, We would like to thank you for taking the time to share your comments on Tripadvisor. We are very pleased to learn that you have enjoyed most of your stay with us. Regarding the food we are so sorry to hear that it didn't meet your taste but to be honest Italians are not very famous for the... More 

Oslo, Norway
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel looks grand, but it is nothing grand about it. Only the grandma style! Big room, but really oldfashion and dark with poor furniture. The smell inside the closet, really reminds you of your grandmas loft! Our clothes stayed in the suitcase. Very poor AC!! We almost didn't sleep because of the heat! Ok pool outside, but too warm... More 

Was this review helpful? Yes
GPRoma, Direttore at Grand Plaza/Locanda Maggiore, responded to this review

Dear HanneNoor Many thanks for taking the time to write your review of our Hotel. We are truly sorry to read that we failed to meet your expectations regarding the room, and please accept our sincere apologies. We look forward to welcoming you back in a future and having the opportunity of serving you again, With Best Regards, Giancarlo Poli,... More 

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