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Grand Hotel & La Pace

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Via della Torretta, 1, 51016 Montecatini Terme, Italy
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Grand Hotel & La Pace
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360 Reviews from our TripAdvisor Community

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Traveler rating
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    49
    39
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56
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • All months
    (360)
  • Mar-May only
    (81)
  • Jun-Aug only
    (154)
  • Sep-Nov only
    (85)
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    (40)
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London, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

Stayed in the hotel with my fiancé and had a perfect and enjoyable stay. We stayed in a room with amazing furniture, very nice and spacious the bath. Large pool and beautiful parks. Lots of positives. Very friendly and helpful concierge with amazing language skills. In sunny days parks are amazing for a romantic walks. Definitely recommend couple massage and... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Pleasant stay in this impressive historic structure. We stayed in a room on the third floor, very nice and spacious with a large and comfortable bathroom. Large pool and huge common areas, breakfast improvable but good, restaurant staff friendly and fast. In the morning, on sunny days, the park takes traits of a true story. Need to review the Spa,... More 

Was this review helpful? Yes 3
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Pheraps amazing in its time but need some renewal to be done. The structure: huge and decorated in very old style even though it might be clean gives the impression that dust is everywhere Rooms: we needed to change room since it was not clean and had dirty bath tub, seems like it was dirty everywhere... they need to change... More 

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Gianluca B, Responsabile relazioni pubbliche at Grand Hotel & La Pace, responded to this review

Dear Madame, Thank you for sharing this review about your recent stay at GHP and for your kind comments about the service, our pool and reception staff. First of all please accept our apology for failing in meeting your expectations. I respect your opinion but let me say, like the most of Tripadvisor users say, that the Hotel cleanliness is... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was probably amazing in its time but seems to have become a bit dulled around the edges. The pool area was lovely and well run but the staff hired for the summer but generally around the hotel it was a little worn. The hotel is huge and there are not many people or staff around, although those that... More 

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Miami Beach, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel pet friendly and i love it! It is situated in the centre of the town, near nice restaurant and good wine bar. Staff helpful, great pool and garden. We will come back next year, we love Montecatini!

Was this review helpful? Yes 1
Gianluca B, Responsabile relazioni pubbliche at Grand Hotel & La Pace, responded to this review

Dear June, Thank you for sharing this review about your stay at Grand Hotel & La Pace and for your kind comments about the service. We are delighted to learn you enjoyed your time with us and that you appreciated our location and facilities. It is always a pleasure to receive positive feedback. I hope to welcome you back very... More 

Manchester, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The building and gardens are beautiful and just as I imagined - very Italian. The reception staff were great always helpful as was our maid and the 2 guys which manned the pool area....but unfortunately the air conditioning unit in the bedroom could not cope with the high temperatures, nor did the fridge keep drinks cold. Breakfast was very uninspiring,... More 

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Gianluca B, Responsabile relazioni pubbliche at Grand Hotel & La Pace, responded to this review

Dear Madame, Thank you for sharing this review about your recent stay at GHP and for your kind comments about the building, our pool and public areas. Unfortunately a air conditioning fault caused some disservice and we apologize for it. Your considerations about the pool come from the high occupation rate of this season. Looking forward to welcoming you back... More 

Bournemouth, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

As I work in hospitality I travel to many destinations / hotels reviewing the standards and service. On arrival the building looks amazing the colour scheme is Tuscan and very inviting. The reception staff are some of the best I have ever encountered and really know what service and customer care is all about. As we started to walk to... More 

Was this review helpful? Yes
Gianluca B, Responsabile relazioni pubbliche at Grand Hotel & La Pace, responded to this review

Dear Sir, Thank you for sharing this review about your recent stay at GHP and for your kind comments about the service, our pool and public areas. Whereas you work in hospitality too, you certainly understand that can happen some unforeseen during the high season. As to your complaint about the room, you should understand that when some things don't... More 

Leeds, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a week in the mid-August heat. Wonderful, opulant interior and great service from the staff throughout. The decor, using vintage techniques should be preserved and not updated. The rooms and hotel in general were very clean and well maintained. The only thing I would change would be that some of the equipment in the gym was... More 

Was this review helpful? Yes 2
Gianluca B, Responsabile relazioni pubbliche at Grand Hotel & La Pace, responded to this review

Dear Madame, Thank you for sharing this review about your stay at Grand Hotel & La Pace and for your kind comments about the service. We are delighted to learn you enjoyed your time with us and that you appreciated our location and facilities. It is always a pleasure to receive positive feedback. I hope to welcome you back very... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Definitely not a five star hotel! Very tired and in need of modernisation and a good clean throughout. Beautiful high ceilings and architecture rather masked by ancient furniture and clutter everywhere. The pool is adequate and staffed by friendly and helpful attendants but the hot tub (not in fact hot) and in the indoor spa were laughable. Food and drink... More 

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GHLAPACE, Responsabile relazioni pubbliche at Grand Hotel & La Pace, responded to this review

Dear Madame, Thank you so much for your review. Grand Hotel & La Pace is a historical liberty building built in 1870. The ancient furnitures and the antiques are a huge cultural heritage of GHP and Montecatini. It was gratifying to read that you enjoyed the hotel’s pool and design: please be assured that all your kind notes will be... More 

Lossiemouth, United Kingdom
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Brief visit to this nice "trapped in time " hotel. On entering you are transported back to Edwardian \ Victorian eras and feel you should be dressed accordingly to blend in with the decor of the furniture and fittings. The lounge areas are spacious and plenty leading into gardens with pool etc. A Grand piano is played at evenings during... More 

Was this review helpful? Yes 2
GHLAPACE, Responsabile relazioni pubbliche at Grand Hotel & La Pace, responded to this review

Dear Sir, Thank you so much for your review. It is with immense pleasure that I hear that you enjoyed your stay at the Grand Hotel & La Pace and consider it one of the top hotels. I am also pleased that you enjoyed the style and location. I sincerely hope to have you again soon as our Guest. Warmest... More 

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