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All 64 Mestre hotels

Villa Serena

3.0 of 5 Hotel   |   Via Mezzacapo, 2, 30170 Mestre, Italy
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57%
Ranked #55 of 64 hotels in Mestre
A recent review
4 of 5 stars reviewed 4 weeks ago
Jim B Cork, Ireland
  • Overview
  • Reviews (61)
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61 people have reviewed this hotel

Traveler rating
    8
    27
    9
    6
    11
See reviews for
13
24
2
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • English first
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  • German first
  • Italian first
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English first
Cork, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Firstly, this is a nice hotel, and we would stay there again if visiting Venice. The staff were very friendly from arrival onwards, and gave us easy to follow directions for getting the bus into town (and back again!). That said, as we came back at night, I was glad to have our sat-nav with us, so that we knew... More

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1 review
1 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights and it was absolutely awful. Our room was in the basement and smelled like urine. The walls had mold on them, the outlets did not work, the tv was broken and the room was damp for our entire stay. The staff was very rude when we asked if there was another room available, they... More

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2 reviews
4 of 5 stars Reviewed July 23, 2014

Villa Serena definitely exceeded our expectations. We were 4 people in a room with private washroom. The room was a bit small but we didn't spend much time there. The front desk staff were very helpful and gave us excellent directions and advice for how to get to Venice (15 min bus ride), the 24 hour travel pass and what... More

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2 reviews
1 of 5 stars Reviewed July 8, 2014

We stay for 2 nights There is something smell like cigarettes. We ask the host to deal with the problem But her attitude is very rude & refuse to admit the faith. The air conditioner is broken & the refrigerator doesn't work. The host do nothing but wear a poker face! This hotel isn't 3 stars at all ,I will... More

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Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed June 19, 2014

We checked in very late at night, its a good location and had our reservation, but they put us in a dark damp basement room, with bugs and mold on the bathroom walls. I saw a huge cockroach when I was in the shower and that was the last straw. After only an hour we left and the desk guys... More

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Senior Contributor
24 reviews 24 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 10, 2014

Very cute little place. I enjoyed our stay and so did the girls in my group. They loved how the place feel. I found that it was hilarious that we had to use a giant key to unlock the room door. The bathroom was a bit weird because as it turns out, bathroom itself was the shower. There was a... More

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Yavne
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 27, 2014

The good - this hotel is in a good location, only a short bus drive away from Venice (make sure you buy a ticket in advance) and the staff is very polite (even provided us a map of Venice). All of the above did little to help as the hotel lacks several basic features that made our stay unenjoyable. The... More

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Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 28, 2013

Enjoyed our two night stay. The front desk staff were friendly and helpful, and gave us a free room upgrade upon arrival. The room was clean and a good size, and the bed was relatively comfortable. The hotel was conveniently located, and just a short bus ride away from Venice. We did find the hotel a bit noisy (not very... More

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Copenhagen, Denmark
1 review
1 of 5 stars Reviewed September 16, 2013

We had a very bad experience with this hotel. The rooms are not only old fashioned, but also very old, breakfast is poor, we found ants in our room too! Wi-Fi does not work, there is no room service. And if you manage to get some service - it is with an attitude leaving you with a feeling that you... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 29, 2013 via mobile

I would have given this hotel zero stars if possible. When we arrived, the staff told us that our room is unavailable and they sent us to a different hotel. The room at the new hotel was just awful, so we had to leave and find another hotel room on our own. The staff at Villa Serena hotel did not... More

Was this review helpful? Yes 1
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Additional Information about Villa Serena

Address: Via Mezzacapo, 2, 30170 Mestre, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Mestre
Price Range (Based on Average Rates): $
Hotel Class:3 star — Villa Serena 3*
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Also Known As:
Villa Serena Hotel Mestre
Serena Hotel Mestre
Villa Serena Province Of Venice/Mestre, Italy

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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