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Villa Serena

Via Mezzacapo, 2, 30170 Mestre, Italy
Hotel amenities
Villa Serena
Best prices for: 1 room 1 guest
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Ranked #53 of 66 Hotels in Mestre
A recent review
3 of 5 stars reviewed 1 week ago
Sam R London, England, United Kingdom
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78 reviews from our community

Traveler rating
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    12
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Telluride
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

We booked a room for 4 people at this hotel for one night.When we arrived at the hotel we were told that for some unclear reason they don't have our room available anymore and they wil have to move us to their sister hotel not very far away. This is my first review ever. I travel a lot and by... More 

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London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Not expecting much, we were fairly satisfied our stay. The basement room overlooking a concrete wall didn't exactly definite the romance of Venice, wifi didn't work in the room (only in reception) and it was not the cleanest. That said, the staff were friendly, if a little bumbling, water was hot, breakfast was a nice and the bus into Venice... More 

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Curitiba, PR
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 26, 2014

The hotel is very old fashion, but overall well maintained. The staff is very friendly and helpful. Nice breakfast with coffee, juice, cereals, bread, croissant, cheese, ham and jams. Bathroom with small problems, nothing that would prevent me from staying there again.

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Cork, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

Firstly, this is a nice hotel, and we would stay there again if visiting Venice. The staff were very friendly from arrival onwards, and gave us easy to follow directions for getting the bus into town (and back again!). That said, as we came back at night, I was glad to have our sat-nav with us, so that we knew... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 1, 2014 via mobile

We stayed here for 2 nights and it was absolutely awful. Our room was in the basement and smelled like urine. The walls had mold on them, the outlets did not work, the tv was broken and the room was damp for our entire stay. The staff was very rude when we asked if there was another room available, they... More 

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Travelers are raving about these Mestre hotels

2 reviews
4 of 5 stars Reviewed July 23, 2014

Villa Serena definitely exceeded our expectations. We were 4 people in a room with private washroom. The room was a bit small but we didn't spend much time there. The front desk staff were very helpful and gave us excellent directions and advice for how to get to Venice (15 min bus ride), the 24 hour travel pass and what... More 

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2 reviews
1 of 5 stars Reviewed July 8, 2014

We stay for 2 nights There is something smell like cigarettes. We ask the host to deal with the problem But her attitude is very rude & refuse to admit the faith. The air conditioner is broken & the refrigerator doesn't work. The host do nothing but wear a poker face! This hotel isn't 3 stars at all ,I will... More 

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Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed June 19, 2014

We checked in very late at night, its a good location and had our reservation, but they put us in a dark damp basement room, with bugs and mold on the bathroom walls. I saw a huge cockroach when I was in the shower and that was the last straw. After only an hour we left and the desk guys... More 

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Senior Contributor
24 reviews 24 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 10, 2014

Very cute little place. I enjoyed our stay and so did the girls in my group. They loved how the place feel. I found that it was hilarious that we had to use a giant key to unlock the room door. The bathroom was a bit weird because as it turns out, bathroom itself was the shower. There was a... More 

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Yavne
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 27, 2014

The good - this hotel is in a good location, only a short bus drive away from Venice (make sure you buy a ticket in advance) and the staff is very polite (even provided us a map of Venice). All of the above did little to help as the hotel lacks several basic features that made our stay unenjoyable. The... More 

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Prices are for 1 room, 2 adults
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Amenities