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Villa Serena

Via Mezzacapo, 2, 30170 Mestre, Italy
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Villa Serena
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Ranked #53 of 66 Hotels in Mestre
A recent review
5 of 5 stars Reviewed June 19, 2015
Juliana M
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86 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bengaluru (Bangalore), India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 20, 2015

If you have here to consider this hotel for your stay in Venice, Please leave this page immediately because It is one of the worst place to stay. Rude staff, terrible rooms, No understanding of service. I stayed here only for one night. The girl at reception at our arrival was extremely rude and had no sense of hospitality. This... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 19, 2015 via mobile

My Family and I had a great experience at Villa serena hotel!! Staff was Very friendly, specially Dima, Elisa and The other Young lady at The reception!! Our 6 days Stay was Great! Good breakfast, good location, near bus stop ,train station, bar, supermarket, night Club and Venice. The room was very confortable! the price was even better! Beautiful decoration!... More 

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Straseni, Moldova
1 review
1 of 5 stars Reviewed June 18, 2015

We had a confirmation here just for one night. When we got at the hotel they said that they do not keep us at their hotel for some reasons and they will have to take us to their sister hotel witch they said is a much better hotel and closer to Venice. If you hear this please take your money... More 

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Travelers are raving about these Mestre hotels

Telluride
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 16, 2015

We booked a room for 4 people at this hotel for one night.When we arrived at the hotel we were told that for some unclear reason they don't have our room available anymore and they wil have to move us to their sister hotel not very far away. This is my first review ever. I travel a lot and by... More 

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London, England, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 14, 2015

Not expecting much, we were fairly satisfied our stay. The basement room overlooking a concrete wall didn't exactly definite the romance of Venice, wifi didn't work in the room (only in reception) and it was not the cleanest. That said, the staff were friendly, if a little bumbling, water was hot, breakfast was a nice and the bus into Venice... More 

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Curitiba, PR
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 26, 2014

The hotel is very old fashion, but overall well maintained. The staff is very friendly and helpful. Nice breakfast with coffee, juice, cereals, bread, croissant, cheese, ham and jams. Bathroom with small problems, nothing that would prevent me from staying there again.

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Cork, Ireland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

Firstly, this is a nice hotel, and we would stay there again if visiting Venice. The staff were very friendly from arrival onwards, and gave us easy to follow directions for getting the bus into town (and back again!). That said, as we came back at night, I was glad to have our sat-nav with us, so that we knew... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 1, 2014 via mobile

We stayed here for 2 nights and it was absolutely awful. Our room was in the basement and smelled like urine. The walls had mold on them, the outlets did not work, the tv was broken and the room was damp for our entire stay. The staff was very rude when we asked if there was another room available, they... More 

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2 reviews
4 of 5 stars Reviewed July 23, 2014

Villa Serena definitely exceeded our expectations. We were 4 people in a room with private washroom. The room was a bit small but we didn't spend much time there. The front desk staff were very helpful and gave us excellent directions and advice for how to get to Venice (15 min bus ride), the 24 hour travel pass and what... More 

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2 reviews
1 of 5 stars Reviewed July 8, 2014

We stay for 2 nights There is something smell like cigarettes. We ask the host to deal with the problem But her attitude is very rude & refuse to admit the faith. The air conditioner is broken & the refrigerator doesn't work. The host do nothing but wear a poker face! This hotel isn't 3 stars at all ,I will... More 

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