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Hotel Villa Serena

Via Mezzacapo, 2, 30175, Mestre, Italy
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1 room 1 adult
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101 Reviews from our TripAdvisor Community

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Amsterdam, The Netherlands
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 22, 2015

We decided to stay here in Mestre (as opposed to the actual island of Venice) to save a bit of money. Terrible mistake. No amount of money we saved was worth the horrible experience, poor service and lack of hygiene in this place. There is nothing to see in Mestre, but the only positive thing I can say is that... More 

Helpful?
1 Thank Jocelyn T
North Branford, Connecticut
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 13, 2015

Hotel Villa Serena was the first leg of our month long journey in Italy. Barbara was at the front desk to assist you with anything from the bus schedule or optional trips in the area. The rooms were comfortable and had wifi. We stayed three nights and enjoyed our stay. The morning breakfast included fresh croissants, toast, breads and marmalade... More 

Helpful?
Thank Boochie13
Belfast, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed October 11, 2015

This hotel is near Venezia Mestre. You have to take a bus or train to get to touristy Venice. Venezia S Lucia is only 10 min away by train so it's cheaper to stay here than touristy Venice. Some members of staff were quite friendly and we got a free serving of crisps with our first order of beer. Nice... More 

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Thank Rajesh K
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 24, 2015

I stayed there one night with my friend. The room had space for 4 to sleep even though we booked it for 3. So there was little space to move around. The bathroom was tiny. Everything else was ok. Note this hotel is at a walking distance from Mestre station, which is in mainland and not in the island. There... More 

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Thank Abu Sajana R
Bengaluru (Bangalore), India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 20, 2015

If you have here to consider this hotel for your stay in Venice, Please leave this page immediately because It is one of the worst place to stay. Rude staff, terrible rooms, No understanding of service. I stayed here only for one night. The girl at reception at our arrival was extremely rude and had no sense of hospitality. This... More 

Helpful?
Thank Tarung15

Travelers are raving about these Mestre hotels

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 19, 2015 via mobile

My Family and I had a great experience at Villa serena hotel!! Staff was Very friendly, specially Dima, Elisa and The other Young lady at The reception!! Our 6 days Stay was Great! Good breakfast, good location, near bus stop ,train station, bar, supermarket, night Club and Venice. The room was very confortable! the price was even better! Beautiful decoration!... More 

Helpful?
Thank Juliana M
Straseni, Moldova
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 18, 2015

We had a confirmation here just for one night. When we got at the hotel they said that they do not keep us at their hotel for some reasons and they will have to take us to their sister hotel witch they said is a much better hotel and closer to Venice. If you hear this please take your money... More 

Helpful?
1 Thank Iulika S
Telluride
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 16, 2015

We booked a room for 4 people at this hotel for one night.When we arrived at the hotel we were told that for some unclear reason they don't have our room available anymore and they wil have to move us to their sister hotel not very far away. This is my first review ever. I travel a lot and by... More 

Helpful?
1 Thank Mihailbota
London, England, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 14, 2015

Not expecting much, we were fairly satisfied our stay. The basement room overlooking a concrete wall didn't exactly definite the romance of Venice, wifi didn't work in the room (only in reception) and it was not the cleanest. That said, the staff were friendly, if a little bumbling, water was hot, breakfast was a nice and the bus into Venice... More 

Helpful?
Thank Sam R
Curitiba, PR
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 26, 2014

The hotel is very old fashion, but overall well maintained. The staff is very friendly and helpful. Nice breakfast with coffee, juice, cereals, bread, croissant, cheese, ham and jams. Bathroom with small problems, nothing that would prevent me from staying there again.

Helpful?
2 Thank otavioaraujo
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