An excellent location on the lake side, with terracing and gardens surrounding an east facing swimming pool making a superb sunbathing area with access direct from the lounge. There is an adjacent passenger only and passenger/car ferry making access to other resorts, and places of interest very accessible. It is understood that at one time this hotel had 5 stars,... More

We went on a package tour with Riviera Travel, who placed us in this Hotel.situated right on the edge of the water in Menaggio on Lake Como. The staff were all very friendly and helpful all the time.The meals in the restaurant were excellent, well served by efficient,friendly staff.The daily 5 course menu was extensive and varied,providing excellent choice of... More

Recently stayed for 7 nights as part of Riviera Travel escorted tour to Lake Como. Managed to change from allocated room which had part of the ceiling very low and which would have left me with curvature of the spine or a broken skull. We found the location of the hotel ideal,being next to the ferry and only a couple... More

The hotel is well placed for using the ferries that regularly cross Lake Como. We had dinner at the hotel three times and each meal was good value (the hotel offers 20% when you stay) and well presented and cooked. The staff at the hotel are all very friendly.

The location is superb and beautiful but alas the service at reception was poor and even rude. My room on the 4th floor was spacious but even tho it was June and very warm at night, they refused to switch on air conditioning giving all kinds of excuses. Sleep was well nigh impossible. They claim that each room can control... More

Ok, this hotel may be ok for some, on the plus side our lake view room was well decorated clean and had a great view of the lake. The hotel is clean well positioned, however the town of menaggio was very quiet in the last week of may,it was crying out for a bar with music or something to do... More

Good points. Excellent location right on the lake side. Menaggio is a pleasant town and an excellent location for exploring this area. The lake's public boat service stops next to the hotel. Some rooms have a balcony and lake view (ours did) which is a very desirable feature. The bathroom was fairly modern, though the shower was a hand held... More

Perhaps this hotel was 'grand' many years ago, but in this century this hotel is faded and tired. It has great possibilities, if it had a major infusion of money and updating of rooms and public areas. The location is just about perfect, being right next to the ferries and an easy walk into the main square of Menaggio, and... More

Perhaps a Grand hotel in its hay day, but certainly not anymore. Obviously catering to large tourism group business. If you're expecting recognition for anything except "the tip" check into a small hotel in the town, Menaggio is delightful. Finally offered a decent room after complaining numerous times. Tired, dated rooms and bathrooms. TV didn't work for at least 4... More