Just had one week there. Contrary to many reviews the staff could not have been more courteous, helpful and the level of English was pretty good. One word of warning, room 116 is at the rear with a lake view, near the ferry terminal which is no real problem, BUT there is also a cafe/bar there and the young customers... More

We found this hotel was in a lovely position, right on the lakeside. The staff were very courteous and friendly, both in the dining room and the cleaning staff. The selection on the menu at dinner was varied and there was a lovely selection of cereal, fruit, cold meats and cheeses as well as scrambled egg and crispy bacon for... More

Position on lakeside excellent. Staff very friendly and helpful. Rooms smallish but clean and well equipped. Lakeside rooms well worth the supplement, for the view and peacefulness. Food quite good, but more choice at breakfast would have been better. Pool lovely, but shortage of seating was a problem. Even the English were using towels to reserve their sunbeds! More

very nice hotel in a good part of lake como .staff were helpfull and food was good ;just enough .one thing i did not like was when we got off the coach there was about six concrete steps to take our heavey cases down and nobody from the hotel offered to give us a hand [we are in our later... More

Stayed here with our tour group from our home town, the hotel location is beautiful. The hotel is a little old but quite nice. The breakfast in the morning was well managed and had a decent assortment. We had a couple of dinners in the dining room. The food was excellent, the service was ok. The maitre de works very... More

Recently returned from a holiday to Lake Como with Riviera Travel. Tour company and trips were excellent, especially the Bernina Railway, highly recommended. Unfortunately, the Grand Hotel, Menaggio, did not come up to expectations. The hotel is positioned on the lake in a beautiful looking Italienate villa. However, the restaurant was a disaster, in our opinion. Food not up to... More

It is a beautiful hotel but there are not a lot of people under the age of 45 that stay there. The hotel is very nice and fancy but not modern. The view of the lake, the amazing pool , and the great location for visiting the other towns made the hotel a good place to stay while visiting the... More

We had a wonderful view of the lake and the pool in the most beautiful setting on earth but that was the highlight. The room is very small, the beds were very hard and the staff not responsive. The hotel is frequented by an older crowd (65+) and had a lounge singer singing late into the night right under our... More

We stayed 5 nights in the hotel! One of our worts experience we had so fare.... The hotel its a bit run down , the staff members are very rude. We haven't slept any of the night we spent there! The beds are at least 100 years old with a smelly over used blanket and a tiny little pillows! Or... More