We have just returned from Marsala, the place was like a graveyard - we reckon we had one of four occupied rooms. You would think being so empty they would be desperate to please but the staff seemed to care little about us. We wanted to keep our room for an extra 15 minutes - this was not possible. We... more

This is a very pleasant hotel overlooking the marina and next to Cantine Florio a few minutes taxi ride from the old town. Nicely furnished room with sea view, helpful staff and a huge swimming pool in the gardens. There were very few other guests which could make it feel a bit soulless but then again we never had to... more

We stayed there for 4 nights a couple of weeks ago and it was ok. The hotel was empty of other guests. We were greeted by some really friendly staff and brought to our room which was a non garden-view one like the last review. The view that we had instead was of a disused warehouse. After a short time... more

Just back from Sicily and stayed in the New Hotel Palace in Marsala for 4 nights. From the moment we walked in the hotel we were looked after brilliantly by all of the staff. We got in late the first night, after the restaurant was supposed to close and the woman at reception rang them and asked them to hold... more

Stayed 2 nights at Hotel New Palace in Marsala. We booked this hotel through BB Planet.it The staff went out of their way to make our stay enjoyable. The breakfast was wonderful. The hotel and property are gorgeous. We had a triple and a double room. Both rooms were large and clean with good beds. The hotel is located past... more

I called them directly and reserved a single room for 80Euro a night. It is located along the coast in the city of Marsala, right next to the Florio and Donnafugata wineries, but a 15 minute walk into the center of Marsala. The neighborhood is somewhat industrial and not very pretty, however I felt very safe. The hotel has a... more

We stayed on 30th June, our last night in Sicily. WOW, I can't remember when we have last experienced such good service. Where do I start? Reception was excellent, friendly informative and yet still extremely efficient. Food: Only had 1 lunch and 1 breakfast - both were very good. great selection and reasonably priced. Room: Really nice room considering we... more

We decided to visit Marsala and happened to drive by this hotel. We were not satisfied with the hotel we had already booked in Marinella, so we decided to stop in. We were blown away by the service and friendliness. The staff showed us our room options and then invited us into the dining room for coffee. The service is... more

We stayed at the New Palace for 2 nights over New Year's 05-06. The hotel was built by an Englishman and is very fashionably decorated. In our room every afternoon was complimentary fruit and nut platters, plus glasses of Marsala wine (Rubino Fine Marsala from Pelligrino- absolutely delicious!). There is a wonderful swimming pool outfront. (Note some guide books are... more