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3.0 of 5 Hotel   |   Via Cola di Rienzo 2 | loc. Focette, 55044 Marina Di Pietrasanta, Italy
Hotel amenities
Hotel Oceano

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A recent review
4 of 5 stars Reviewed October 8, 2007
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40 people have reviewed this hotel

Traveler rating
    10
    17
    3
    7
    3
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6
18
Solo
0
Business
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
germany
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 26, 2009

We never have received such unfriendly treatment by any hotelmanager or staff we ever had to deal with. No smile, no friendly touch. They, especially Simona, gave us the feeling to disturbe, to bother her, we were never treated as guests. Perhaps it was our fault to travel with a group, but if the owners do not like groups -... More

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Scotland
Contributor
13 reviews 13 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 26, 2008

We were part of a tour on a 2 centre holiday to Italy but the Hotel Oceano was something else. The owner Simona was rather formidable. You didn't know if she was joking or not. Someone wanted to borrow a hairdryer and was told to" bring it back in 5 minutes, oh OK 30 minutes" You had to sign for... More

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UK
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 8, 2007

This was part of a two centre holiday, we looked at the reviews before we went and feared the worst. But were pleasantly susprised. Simmone the owner has a good sense of humour and liked to joke with us in the evenings. The food was excellent. The drinks are a bit dear but we got good measures. We did get... More

Was this review helpful? Yes 2
Liverpol, uk
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 9, 2006

We were part of a 50 person group on a two-centre holiday from England and stayed for 5 nights at the begining of October '06. The hotel was modern and the rooms were clean and tidy, but fairly basic. The food was quite good but the drinks were expensive. The topic of conversation was the unfriendliness of the manager and... More

Was this review helpful? Yes 6
Lincolnshire, England
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 25, 2006

This hotel was the second part of our stay on a two centre holiday with a tour group. We were greeted in reception by a very hostile manageress / owner who was very abrupt and most unpleasant. Our room was very clean, tidy and comfortable. On arrival in the dining room we were met by sullen, grumpy waiting staff. But,... More

Was this review helpful? Yes 3
Morecambe, Lancashire, England
2 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 15, 2005

The hotel is modern and the rooms clean and reasonable but that is where the compliments stop. The husband and wife team (and she appeared very formidable) go out of their way to make Brits unwelcome and the rest of the staff could not put a smile together between them. A most unpleasant atmosphere all week culminated in a near... More

Was this review helpful? Yes 12
Management response:

We remember that day and we are sorry for what it happened but we have to add that the director or owner of any hotel has to protect all his guests. That evening the dining room was full of guests (not all belonging to the English group) and an English guest was talking to their friends and they were clapping... More

leek, staffs
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed June 5, 2005

If a good location and decent customer service is what you're wanting from your hotel then I recommend that you steer clear from the Hotel Oceano. Firstly the hotel is situated on the very outskirts of Marina di Pietrasanta,the centre is a good 25 minute walk away and the local amenities are very limited. Whilst located on the sea front... More

Was this review helpful? Yes 20

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Additional Information about Hotel Oceano

Address: Via Cola di Rienzo 2 | loc. Focette, 55044 Marina Di Pietrasanta, Italy
Location: Italy > Tuscany > Province of Lucca > Marina Di Pietrasanta
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #20 of 52 hotels in Marina Di Pietrasanta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Oceano 3*
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