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Hotel Excelsior

Via C. Battisti 1, 54100 Marina di Massa, Massa, Italy
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1 room 1 guest
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120 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just stayed 3 nights at this hotel with my family. Wasn't sure about the decor at fist as we usually choose modern style but this was only one left for us. I'm so glad we chose it now, Angela greeted us at the reception and was very helpful speaking English to us. She also was fantastic running breakfast and making... More 

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New Canaan, Connecticut
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 15, 2015

Place for business clientele and summer visitors to the beach across the street. Nice, clean, comfortable property. Walking distance to all. Top floor restaurant offers good food in great ambience. I was there on business. Would go back again.

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Essex
Level Contributor
58 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 31, 2015

I spent 3 nights here & found the hotel to be very good. Extremely clean, lovely views of the mountains from one room window, & also the sea from the other window! The hospitality tray was a welcome addition (not often supplied in Europe), although it was only refreshed on one of the days, as were the toiletries. My bed... More 

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Perth, Australia
2 reviews
5 of 5 stars Reviewed March 12, 2015

We use the Excelsior for business travel and have stayed previously. it is well located for the area in close proximity to Marina di Carrera and Livorno is only 45 minutes away. in summer there are plenty of cafe's and restaurants open, along with the beach across the road. Only annoyance is a lack of an iron and ironing board... More 

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Limerick, Ireland
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed October 1, 2014

Just back from a one week holiday in Tuscany, staying in this hotel. We were part of a group of 25 people. On arrival, the hotel staff took care of unloading all of our luggage from the coach which I thought was very good customer service. They did this also on our departure. The staff were very friendly and helpful,... More 

Was this review helpful? Yes 5
Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 26, 2014

The staff were not very helpful and quite rude at times when asking for assistance. Wifi never works and my partner wasn't able to do any work whilst he was staying there for business. The air conditioning hardly worked on a warm 35 degree day. No english speaking channels to watch as they all are in Italian. The hotel doesn't... More 

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Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 24, 2014

I stayed in this hotel for two nights and had a wonderful stay. The room was extremely clean and well furnished and there was a lovely terrace with sea view. I would definitely book to stay there again. The breakfast was also very good and the service attentive.

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Pune
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

Located just across the road at Marina di Massa, Excelsior is value for money for beach lovers. Staff was helpful in suggesting ways to get to Pisa though they were not sure which bus would take me to Massa Centro. Stayed 2 nights. Breakfast offering was limited but tasty. Could not get sea view room as it was peak summer... More 

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Cluj-Napoca, Romania
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed June 15, 2014

We just came back from our summer vacation on Marina di Massa where we stayed for 7 nights at this hotel. We went more for the area, Tuscany being one of the greatly praised areas in Italy. The hotel was chosen based on two factors: 1. it was a good price in comparison to other similar accommodations in the area... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 2, 2014

Stayed here for one night, a while ago, whilst on a business trip. Must say the hotel was very pleasant, staff were very polite and helpful. Hotel is set in a lovely location just across the road from the beach, buffet breakfast included had a good variety of foods. This hotel is very good value for money and would stay... More 

Was this review helpful? Yes 4
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