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All 73 Malcesine hotels

Hotel Excelsior Bay

4.0 of 5 Hotel   |   Via Lungolago Madonnina 13, 37018 Malcesine, Italy
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Ranked #60 of 73 hotels in Malcesine
A recent review
5 of 5 stars reviewed 1 week ago
JulieD167 Cardiff, United Kingdom
  • Reviews (181)
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181 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

In my opinion this Hotel is a 3 star and not a 4 star. The only good point with this Hotel is the location and the reception staff who were very helpful, The food was very basic and boring, although there were choices none were very exciting not what you would expect in a 4 star. The lounge area was... More

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Cardiff, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited this hotel 2nd to 9th August with my husband. What a stunning location. Pre booked a room with a balcony and full lake view. So glad we did. The views are amazing. Balcony very small only room for 2 chairs and no table but this was not a problem. Food was average,more 3* than 4* but everything was hot... More

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed here july 2012 two weeks.Nice hotel, food good, central for a nice stroll into the resort centre,entertainer most nights in the bar and the staff where mostly very pleasant, apart from the manager that is never saw him smile in 2 weeks, but on the whole nice hotel if a little overpriced?

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first holiday away as a couple without children for 20+ years. We traveled around Italy, with our final five days staying at the Hotel Excelsior Bay. We loved our stay here, the location is perfect, the rooms are clean and bright, and the food is good. But what really makes this hotel special is the Staff. They... More

Was this review helpful? Yes 2
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have just returned from a week in the Excelsior Bay. Fantastic location on the lake with a ten minute pleasant walk to the town and harbour. It was wonderful to have breakfast by the lakeside and people watch! Lovely food and friendly attentive staff. Although the hotel was a little dated, it was very comfortable and was kept immaculately clean.... More

Was this review helpful? Yes 2
Oslo, Norway
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent location, food and staff personnel. As a modern couple between 55 and 60 we feel that the hotel need to modernize on technology. WIFI only worked in 2 seats of the sofa of the reception. Harmonica is either not preferred music, mayby for those over 80. The way the bill was to be settled, in a chambre separe, was... More

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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On arrival at the hotel our bags were taken to our rooms whilst we had complimentary cocktails at the lakeside. The staff at the hotel were excellent, they had great knowledge about the food and wines available. Marcello, Lorenzo and Luigi were especially attentive to all our needs. The rooms were cleaned daily and towels changed daily also. The beds... More

Was this review helpful? Yes 4
Northwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I recently stayed at the Excelior bay for 10 days, this is a good standard 4 star hotel on the lake front. Very good Breakfast with ample choice, good choice of evening meals up to 4 courses first course is self service (salad) Main course is only small but if having all 4 courses it is plenty. My room on... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

Excellent all round, staff, hotel and all service. Cleanliness, friendliness and help fullness. Lovely clean tidy rooms and hotel overall with real pleasant views all round, shops restaurants and boat trips within easy walk.

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Bath, United Kingdom
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 21, 2014

We arrived at the rear of the hotel after dark,the staff were very efficient our room was ok if a little dated. When we opened our balcony door in the morning we were faced with a beautiful view,one of the best we have ever had. Breakfast was acceptable a reasonable choice without being very good. We found the staff very... More

Was this review helpful? Yes 3
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Additional Information about Hotel Excelsior Bay

Address: Via Lungolago Madonnina 13, 37018 Malcesine, Italy
Location: Italy > Veneto > Province of Verona > Malcesine
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Excelsior Bay 4*
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Also Known As:
Excelsior Bay Malcesine
Excelsior Bay Hotel
Hotel Excelsior Bay Malcesine, Lake Garda, Italy

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Hotel & grounds (13)
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View from room (4)
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