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All 73 Malcesine hotels

Hotel Excelsior Bay

4.0 of 5 Hotel   |   Via Lungolago Madonnina 13, 37018 Malcesine, Italy
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Ranked #59 of 73 Hotels in Malcesine
A recent review
3 of 5 stars reviewed yesterday
CAROLINE M Ayr, United Kingdom
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185 reviews from our community

Traveler rating
    92
    50
    23
    16
    4
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33
106
5
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Ayr, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

hotel in great location but not 4 star stayed here 10 years ago and hotel still the same rooms are terrible, pillows hard ,bed hard carpet poor Quality needs updated the hole hotel . food was basic ,lounge area is a joke only get Wi-Fi there, reception staff were helpful . such a shame as hotel could have so much... More

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New Forest
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

First the good - the staff were all unfailingly helpful and attentive, the food was good, and dinner on the terrace with the sun going down behind the mountain was stunning. However, my single room not only overlooked the back of the kitchens but there was a motor running all the time, so it was impossible to sleep unless the... More

Was this review helpful? Yes 1
Dundee, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed as a couple during the first 2 weeks in August and enjoyed our stay very much. We stayed in a double room on the first floor overlooking the swimming pool. The room was a good size and very clean. The food was fabulous with a good choice both for breakfast and evening meal. The hotel was very clean... More

Was this review helpful? Yes 1
Corringham
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

In my opinion this Hotel is a 3 star and not a 4 star. The only good point with this Hotel is the location and the reception staff who were very helpful, The food was very basic and boring, although there were choices none were very exciting not what you would expect in a 4 star. The lounge area was... More

Was this review helpful? Yes 2
Cardiff, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited this hotel 2nd to 9th August with my husband. What a stunning location. Pre booked a room with a balcony and full lake view. So glad we did. The views are amazing. Balcony very small only room for 2 chairs and no table but this was not a problem. Food was average,more 3* than 4* but everything was hot... More

Was this review helpful? Yes 1
Nottingham
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed here july 2012 two weeks.Nice hotel, food good, central for a nice stroll into the resort centre,entertainer most nights in the bar and the staff where mostly very pleasant, apart from the manager that is never saw him smile in 2 weeks, but on the whole nice hotel if a little overpriced?

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first holiday away as a couple without children for 20+ years. We traveled around Italy, with our final five days staying at the Hotel Excelsior Bay. We loved our stay here, the location is perfect, the rooms are clean and bright, and the food is good. But what really makes this hotel special is the Staff. They... More

Was this review helpful? Yes 2
Penarth
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have just returned from a week in the Excelsior Bay. Fantastic location on the lake with a ten minute pleasant walk to the town and harbour. It was wonderful to have breakfast by the lakeside and people watch! Lovely food and friendly attentive staff. Although the hotel was a little dated, it was very comfortable and was kept immaculately clean.... More

Was this review helpful? Yes 2
Oslo, Norway
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2014

Excellent location, food and staff personnel. As a modern couple between 55 and 60 we feel that the hotel need to modernize on technology. WIFI only worked in 2 seats of the sofa of the reception. Harmonica is either not preferred music, mayby for those over 80. The way the bill was to be settled, in a chambre separe, was... More

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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 1, 2014

On arrival at the hotel our bags were taken to our rooms whilst we had complimentary cocktails at the lakeside. The staff at the hotel were excellent, they had great knowledge about the food and wines available. Marcello, Lorenzo and Luigi were especially attentive to all our needs. The rooms were cleaned daily and towels changed daily also. The beds... More

Was this review helpful? Yes 4
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Additional Information about Hotel Excelsior Bay

Address: Via Lungolago Madonnina 13, 37018 Malcesine, Italy
Location: Italy > Veneto > Province of Verona > Malcesine
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Excelsior Bay 4*
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Also Known As:
Excelsior Bay Malcesine
Excelsior Bay Hotel
Hotel Excelsior Bay Malcesine, Lake Garda, Italy

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