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All 73 Malcesine hotels

Hotel Excelsior Bay

4.0 of 5 Hotel   |   Via Lungolago Madonnina 13, 37018 Malcesine, Italy
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Hotel Excelsior Bay
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Ranked #59 of 73 Hotels in Malcesine
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187 reviews from our community

Traveler rating
    92
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    4
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33
108
5
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gillingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I'm sorry......... but I can't agree with the recent post. We have just come back from the Excelsior after spending ten lovely days there. Our room was very good, I should of imagined it has been refurbished fairly recently, so I would think they are in a program of refurbishment of the hotel. Of course, like any privately run business,... More

Was this review helpful? Yes 1
Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Definitely not a 4* mor like a 2/3* Hotel. Good location but very dated décor, carpets cheap and threaded, bedding torn, wallpaper in need of replacing. Restaurant Menu varied although expensive, Long wait for bacon & egg in the morning as one young lady cooking this in two frying pans to order, ridiculous!! staff could be more friendly and less... More

Was this review helpful? Yes 2
Ayr, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

hotel in great location but not 4 star stayed here 10 years ago and hotel still the same rooms are terrible, pillows hard ,bed hard carpet poor Quality needs updated the hole hotel . food was basic ,lounge area is a joke only get Wi-Fi there, reception staff were helpful . such a shame as hotel could have so much... More

Was this review helpful? Yes 3
New Forest
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First the good - the staff were all unfailingly helpful and attentive, the food was good, and dinner on the terrace with the sun going down behind the mountain was stunning. However, my single room not only overlooked the back of the kitchens but there was a motor running all the time, so it was impossible to sleep unless the... More

Was this review helpful? Yes 1
Dundee, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed as a couple during the first 2 weeks in August and enjoyed our stay very much. We stayed in a double room on the first floor overlooking the swimming pool. The room was a good size and very clean. The food was fabulous with a good choice both for breakfast and evening meal. The hotel was very clean... More

Was this review helpful? Yes 2
Corringham
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 27, 2014

In my opinion this Hotel is a 3 star and not a 4 star. The only good point with this Hotel is the location and the reception staff who were very helpful, The food was very basic and boring, although there were choices none were very exciting not what you would expect in a 4 star. The lounge area was... More

Was this review helpful? Yes 3
Cardiff, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 26, 2014

Visited this hotel 2nd to 9th August with my husband. What a stunning location. Pre booked a room with a balcony and full lake view. So glad we did. The views are amazing. Balcony very small only room for 2 chairs and no table but this was not a problem. Food was average,more 3* than 4* but everything was hot... More

Was this review helpful? Yes 1
Nottingham
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 25, 2014

stayed here july 2012 two weeks.Nice hotel, food good, central for a nice stroll into the resort centre,entertainer most nights in the bar and the staff where mostly very pleasant, apart from the manager that is never saw him smile in 2 weeks, but on the whole nice hotel if a little overpriced?

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2014

This was our first holiday away as a couple without children for 20+ years. We traveled around Italy, with our final five days staying at the Hotel Excelsior Bay. We loved our stay here, the location is perfect, the rooms are clean and bright, and the food is good. But what really makes this hotel special is the Staff. They... More

Was this review helpful? Yes 2
Penarth
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 17, 2014

Have just returned from a week in the Excelsior Bay. Fantastic location on the lake with a ten minute pleasant walk to the town and harbour. It was wonderful to have breakfast by the lakeside and people watch! Lovely food and friendly attentive staff. Although the hotel was a little dated, it was very comfortable and was kept immaculately clean.... More

Was this review helpful? Yes 2
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Additional Information about Hotel Excelsior Bay

Address: Via Lungolago Madonnina 13, 37018 Malcesine, Italy
Location: Italy > Veneto > Province of Verona > Malcesine
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Excelsior Bay 4*
Number of rooms: 70
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Also Known As:
Excelsior Bay Malcesine
Excelsior Bay Hotel
Hotel Excelsior Bay Malcesine, Lake Garda, Italy

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