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Hotel Excelsior Bay

Via Lungolago Madonnina 13, 37018 Malcesine, Italy
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1 room 1 guest
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Hotel Excelsior Bay
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210 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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s wales
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just back from a week at Excelsior Bay Hotel. We had a side room, so the view wasn't good, but we didn't spend much time looking out of the windows anyway. The hotel is one the edge of Lake Garda, and breakfast was eaten on the terrace overlooking the lake. Breakfast was plentiful. We had half board, evening meal of... More 

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Barmouth
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has wonderful views to the lake providing you pay extra for a lake view room, which is well worth it. The hotel is ideally placed for a short stroll into the town centre where you will find cobbled streets and all that you would expect of a lakeside Italian town. Its also an ideal place to visit other... More 

Was this review helpful? Yes 1
Stockton-on-Tees, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

2/10 Rooms, the rooms only achieved a 2 due to the high standard of cleanliness. Do not take any room numbered 80 to 94 as they are very small & your choice of view will be the laundry from room 94, the wall of the swimming pool or the wall of the next door building, room 90. We were promised... More 

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Wigan, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm still here, on holiday at the Excelsior Bay, and am still looking for reasons to qualify the negative comments posted on here. We arrived late last Wednesday, and immediately started to look for the frosty members of staff, I've not yet found one!! The one concern is that the description of your room can be deceiving, depending on tour... More 

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Svendborg, Denmark
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We found this hotel via booking.com all very perfect location...but.. Room very small and the entire hotel is very out dated... Two Stars for the hotel and Four Stars for the location... The dinner is poor and the cook seem to have forgotten his italian cook book, somewhere.... Sorry...not good enough even at EUR 15,- per person...when you arrive you... More 

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Meifod, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was excellent. Late arriving but still offered full menu and food was brilliant all week. Staff were very hardworking and friendly. We were given a free upgrade without asking and the rooms were spotless. Pool was cleaned every day. Location was right by the lake and only 10 mins from the town centre. The whole stay was excellent... More 

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Suffolk England
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is situated right on the lake and is a 10 min easy walk to the ferries and main town. Extremely clean. Food really good. Plenty of vegetarian dishes and variety. Pool area is good and again very clean. I have to agree that some of the staff need to smile a little. Older woman manager/ owner was not... More 

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Belfast, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First two days at the hotel was excellent, lovely location, clean and food very good. We had two waiters the first two nights they were both very friendly and very good at their job. The overall impression of the staff was not very good a part from the receptionists and the waiters no one smiled The fourth night of our... More 

Was this review helpful? Yes 2
Sevenoaks, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked our 7 night stay just 5 days before departure on 18th July 2015. This is a very well-run hotel with good amenities, on a great position on the beautiful Lake Garda,and only a 10 minute stroll to the Town Centre and ferry port Food was pretty much ok with several choices for dinner ( pre-ordered). Room was clean... More 

Was this review helpful? Yes 2
Newton Aycliffe, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 20, 2015

I returned from a weeks stay in the Exelsior Bay Hotel in May. My family and I travelled to Malcesine for a family wedding, there was about 40 of us in total, and we all stayed in various hotels. I am a young woman of 31 and travelled alone to the wedding. As I was a solo passenger it was... More 

Was this review helpful? Yes 3
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