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Diamond Naxos-Taormina

Via dei Sei Mulini, Contrada Sirina, 98035 Giardini Naxos, Sicily, Italy
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Diamond Naxos-Taormina
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Diamond Naxos-Taormina
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24 reviews from our community

Traveler rating
    7
    13
    3
    1
    0
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5
13
3
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

15 minutes suitcase-lug from the station. Can see Taormina 300 vertical metres above. Hotel is well-constructed and comfortable. Glitch 1: wifi refusing outgoing email - desk clerk was on phone arranging to get fixed. Glitch 2: 'auto' on the air-conditioning means that you are automatically awoken at about 4am by 25 C temperature in your room. Try to set to... More 

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england
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 12, 2014

We were a bit put off by some of the reviews of this hotel. It is very typically Italian, in a seaside town on the outskirts of Taormina (about two miles away) We have a lovely room with a sea view, a sitting room, a balcony overlooking the pool and a big bathroom with a hydro bath, shower, bidet, toilet... More 

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Diamond N, Responsabile reception at Diamond Naxos-Taormina, responded to this review
Google Translation

Gentili clienti, vi ringraziamo per la gentile recensione e ci scusiamo per il ritardo con cui stiamo rispondendo, ma una... More 

Palm Coast, Florida
Top Contributor
144 reviews 144 reviews
31 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed October 6, 2014

I stayed here as part of a tour. My mom and I were given a very small room with one bed. Trying to get it changed was a one-hour ordeal. The front desk staff were nice, but seemed disorganized and were really bad at giving you walking directions. The room we finally got was very nice, and had a pull... More 

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Diamond N, Responsabile reception at Diamond Naxos-Taormina, responded to this review

Dear Madame, very sorry for the inconvenience during your stay 2014 , but now new manager and new staff 2015 are ready for satisfy all DIAMOND clients needs.... Waiting you best regards Alessandro Orefice More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 4, 2014

I stayed here recently as part of a tour group. The welcome dinner provided in the hotel was one of the worst meals of the trip, the staff appeared untrained aloof and lazy ( when I wanted to settle my extras bill I was asked to come back later. When Infinally went to pay it had someone else's costs on... More 

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Diamond N, Responsabile reception at Diamond Naxos-Taormina, responded to this review

Dear Guest, sorry sorry sorry.... new manager and new staff 2015 are working for new DIAMOND clients and confortable services.....be ready!!! Best Regards Alessandro Orefice Front Office MANAGER More 

Kristiansand, Vest-Agder, Norway
Top Contributor
63 reviews 63 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 18, 2014

I really loved this hotel. The nice colors, the pool area, the staff were friendly. And everything was so clean. The only negative thing is the walk from the hotel to the Beach. Very narrow roads and dark at night. But we had a car, so for us it was fine. I heard there would be a transfer service from... More 

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Diamond N, Responsabile reception at Diamond Naxos-Taormina, responded to this review

Dear guest, tks a lot for your positive comment, but i have the pleasure to tell you that new manager and new staff are working for summer 2015 for new DIAMOND clients Best regards Alessandro Orefice Front Office Manager More 

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