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Hilton Giardini Naxos

Certificate of Excellence
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Viale Jannuzzo 47, 98035 Giardini Naxos, Sicily, Italy
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Hilton Giardini Naxos
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983 Reviews from our TripAdvisor Community

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Hackensack, New Jersey
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 6, 2016

we stayed here over a year ago; I guess I was too busy afterwards to write a review but am sitting here reminiscing about that vacation and decided I have to let others know of the great time we had. The hotel is in a wonderful location, so many areas and sights to see all within walking distance. We ate... More 

Helpful?
1 Thank mikeyP186
Derby, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 20, 2015

The hotel delivered to our expectations in regards to the location, interior, and surrounding open spaces. The services provided by the hotel were convenient for our short 4 day stay, as they catered to all our needs including a boat trip (Note, larger groups may be able to ask for a discount). The breakfast was good, the breakfast room provided... More 

Helpful?
Thank Karandeep S
Waterlooville, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 22, 2015

Lovely hotel - beautiful reception area, nice big clean room and spotless bathroom. We were lucky to have a balcony overlooking the beach. The hotel is only a few steps away from several restaurants and bars. Lovely breakfast- very good quality and variety.

Helpful?
Thank foodloverclassic
giovannimaccarrone, Direttore at Hilton Giardini Naxos, responded to this review

Dear Guest: Thank you for taking a moment to share your experience at the Hilton Giardini Naxos with us. We are very pleased to learn that you and your wife enjoyed very much your stay with us and that we’ve meet your needs and expectations in terms of overall service and product. If you are planning to come back to... More 

Helsinki, Southern Finland, Finland
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 21, 2015

Very disappointed with the pool area. Small, unattractive and full by 8.30am. While the beach is available, the hotel charge 15euro a day to use its own beach. Also beach towels are advertised while booking but again charged for each change.... We were on a 2 week holiday. Car parking facilities also were charged at 10 euro a day. Breakfast... More 

Helpful?
1 Thank Gina316
giovannimaccarrone, Direttore at Hilton Giardini Naxos, responded to this review

Dear Gina, Thank you very much for letting us know about your stay experience at The Hilton Giardini Naxos, We are very pleased to learn that you enjoyed your stay with us, at the same time we have taken note of some issues you have pointed out and will investigate in order to see if there are ways of improve... More 

London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 15, 2015

This is a tricky one, and I will recommend this hotel to travelers who are used to stay in average 3/4 star properties. My expectation was of a much higher level and as such, this is not a Hilton standard hotel to me. In fairness, if everything works and you get a clean room, non-smoking when requested and issues dealt... More 

Helpful?
2 Thank ChristianKaberg
Level Contributor
46 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 14, 2015

We stayed here in august of this year with insight tours Watch out because they give you the back rooms away from beach view Our room looked at a building brick wall and air conditioner didn,t work properly I aked for a upgrade paid 20 euro extra per night for 3 nights We had a beautiful room out the front... More 

Helpful?
Thank Brian S
giovannimaccarrone, Direttore at Hilton Giardini Naxos, responded to this review

Dear Brian, Thank you for taking a moment to share your experience at the Hilton Giardini Naxos with us. We are very pleased to learn that you and your wife enjoyed your stay with us and that we’ve meet your needs and expectations in terms of overall service, product and staff attitude and professionalism. If you are planning to come... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 2, 2015 via mobile

This is not a Hilton standard hotel The hotel does not clearly state that they charge 20 euros p/ p to use indoor pool, anywhere on their website or holiday packages and this is then only open at selected times and will close from November , you can't eat / drink around outside pool as notices put up, when asked... More 

Helpful?
5 Thank Permjit M
giovannimaccarrone, Direttore at Hilton Giardini Naxos, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More 

Harpenden, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed October 26, 2015

The hotel is a bit outdated and needs refurbishing, feels like 3 star hotel. The pool is very nice but should be heated for the October or early spring months. Staff very friendly. Lovely restaurants opposite the hotel

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Abdalla F
giovannimaccarrone, Direttore at Hilton Giardini Naxos, responded to this review

Dear Guest, Thank you very much for letting us know about your stay experience at The Hilton Giardini Naxos, We are very pleased to learn that you and your wife enjoyed your stay with us, at the same time we have taken note of some issues you have pointed out and will investigate in order to see if there are... More 

Toronto, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 19, 2015

WE had sea view and it worth it. It is a GOOD 4* star hotel offering large rooms, decent bathroom and very good customer service. Very nice outside pool. Breakfast was very good and we got free Wi fi, but one has to be HHonours.

Helpful?
Thank Peter D
giovannimaccarrone, Direttore at Hilton Giardini Naxos, responded to this review

Dear Peter, Thank you very much for letting us know about your stay experience at The Hilton Giardini Naxos. We are very pleased to learn that you and your wife enjoyed your stay with us and that we’ve met your needs and expectations in terms of overall service and product. We would like also to thank you both for the... More 

Middleburg Heights, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 19, 2015

We spent 2 nights at this hotel at the start of our tour of Sicily. A very nice Hilton. If you are not a Hilton Honors member sign up at check in and get free WiFi . Place is clean and kept up well. Beach is not the pure white fine sand Beaches of the Caribbean but the view out... More 

Helpful?
Thank bjmazz
giovannimaccarrone, Direttore at Hilton Giardini Naxos, responded to this review

Dear Guest, Thank you very much for letting us know about your stay experience at The Hilton Giardini Naxos, We are very pleased to learn that you and your wife enjoyed your stay with us and that we’ve met your needs and expectations in terms of overall service and product. Should you plan to come back to Sicily for business... More 

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