Beware. There are three related hotels: Royal, Palme and Suites. We cannot comment on the Royal. Palme and Suites share facilities and reception and neither are 3 star standard. Two star possibly. Our toilet did not flush and the extractor was pathetic. One of the twin beds smelled of urine and it took intervention by the Tour operator rep to... More

This was my first trip to Italy- beautiful country, but won't return to this hotel! As many other 'reviewers', we booked this family holiday as a last minute deal for the half-term hols. It was a "guaranteed 3* allocated on arrival" offer. We thought in Garda, 3* would mean 3*. This is a 2* at a push! The complex consists... More

Like all the other British people in the hotel, I booked this as a last minute, allocate on arrival at the airport deal. For what I paid, it was value for money. But, that isn't really the point. It was advertised as a 3* and I bought the holiday on that basis. It looked as though it was built in... More

Booked through inghams on a hotel on arrival and got the hotel royal. The staff are 50/ 50. some really helpful and others terrible (cant remember the name of one of them but she was really helpful and friendly). Rooms were a good size but very noisy and in need of an update. can hear everything (people snoring, showers ect.)... More

Very surprised to read the many bad reviews this place recieves. Yes the hotel is somewhat oldfashioned and tired, but given its location close to Lake Garda and in beautiful Garda we enjoyed our holiday a lot and spent very little time in the hotel room. The rooms are of an O.K. size and every room has a balcony which... More

we found very little space in the rooms, not suitable for families with small children. Be careful if booking with more than 2 children as you will be charged full price for any extra children that you have. Manager not at all helpful when we tried to settle our bill and were even told that we were stupid for booking... More

We are from Malta and we were with a group Tour. We stayed from the 8-15 August 2009. The room was ok,you only have to give the reception a 5 euros deposit for an adaptor to charge mob or cameras.The bar was a bit poor,i asked for a blue caracoa and the barman told me that he never heard about... More

My sister and I booked our holiday lastminute at a very good price. We have travelled a lot and been to Lake Garda before and just wanted a restful break knowing how lovely it is there. We did not expect a high quality hotel or food at theprice we paid. We did however expect it to be of the usual... More

We have just returned from a 10 day stay in the Hotel Royal, Garda. We booked through Crystal Holidays and the rep (Wayne) was friendly and helpful. The location is great, not too close to the main road, and a short walk into Garda itself. The staff were great, building a good raport with the guests. The room was a... More