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Poiano Resort Hotel

#11 of 49 Hotels in Garda
Certificate of Excellence
Via Poiano, 37016 Garda, Italy
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Poiano Resort Hotel
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Poiano Resort Hotel
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790 reviews from our community

Traveler rating
    437
    237
    85
    23
    8
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203
409
3
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheddar, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My partner and I recently travelled to Poiano Resort after booking with Secret Escapes. Overall,We have had a lovely time but as an avid swimmer I was disappointed that the pool was not heated and so cold that getting in was not an option. It was not made clear that the pool would not be available and one of the... More 

Was this review helpful? Yes 2
PoianoGarda, Ufficio Marketing at Poiano Resort Hotel, responded to this review

Dear Kaggsyhddyy Thanks for your review, we are really glad to know that you enjoyed your stay with us. It's a pity that has been perceived as "fail to mention" things that are so obvious... but maybe only for us, so thanks for your recommendations, we will improve our website descriptions. Anyway, we think it's better not to include all... More 

Swindon
Contributor
11 reviews 11 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 11, 2015

I visited this hotel for 3 nights and thought the hotel was brilliant, the location is amazing, food and service was second to none. Thanks for a nice holiday Hotel Poiano and don't listen to bad reviews!

Was this review helpful? Yes 9
Motherwell, United Kingdom
2 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 30, 2014

Overall had a great holiday. The kids loved the pool and facilities and Lake Garda is stunning. The pool side staff were friendly helpful and very enthusiastic. Our room was small but clean with a lovely view. Lot of climbing with cases but man sent to help with bags was lovely. The hotel is let down by some (not all)... More 

Was this review helpful? Yes 8
PoianoGarda, Ufficio Marketing at Poiano Resort Hotel, responded to this review

Dear Souterg Thank you for taking your time to write your feedback. Your comments are very valuable for us as they represent an important tool of measuring our performance and improving our services where necessary. We are very happy to hear that you and your family have enjoyed your holiday and have appreciated the Resort's facilities. We have discussed your... More 

Reviewer
5 reviews 5 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed December 7, 2014

This hotel was part of our Queen Elizabeth criuse/Lake Garda stay organised by Imagine Cruising. The QE part was great, couldn't fault it but the hotel stay was something best forgotten. Although the temperature was in the mid 70's the air conditioning was turned off, "because it is now out of season and we've put the heating on" I was... More 

Was this review helpful? Yes 6
PoianoGarda, Ufficio Marketing at Poiano Resort Hotel, responded to this review

Dear Mr. Norman Thank you for spending your time to give us a straight and detailed feedback. The satisfaction of our guests has highest priority and all the staff works really hard in order to meet each one's needs. It's relevant to say that you was part of a group and it was totally organized by an agency. They choose... More 

Port Colborne, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 24, 2014

Our room was nice. Beautiful scenery, good food.This was part of our Trafalgar tour. Close to Lake Garda which is beautiful,enjoyed a boat ride on the lake. Nice shops, quaint villages nearby. Staff friendly and helpful.

Was this review helpful? Yes 4
wirral
2 reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 24, 2014

Stayed at this hotel for 4 days as part of a Imagine Cruising tour. Enjoyed it and would certainly return and recommend to friends and family. Staff were both friendly and efficient, They taught me how to speak Italian every day.

Was this review helpful? Yes 2
Maple Grove, Minnesota
Top Contributor
187 reviews 187 reviews
21 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed November 23, 2014

Being on a Trafalgar tour (bad), we didn't have much time here. It is sad because if you are with a tour, the rooms reserved for tour folks are the worst. The room itself was only okay certainly not up to the rating as advertised by Trafalgar. The dinner they provided us was quite good so they redeemed themselves a... More 

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Winchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 19, 2014

We were given this hotel on the basis it was 4/5star. This was part of a package organised by Imagine Cruising who by the way we're a superbly organised company and the trip was faultless. However the Poiano hotel in Lake Garda was at best 3 star, the food was poor and the room allocated looked over car park. The... More 

Was this review helpful? Yes 1
Milan, Italy
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 16, 2014

Immersed in the beautiful hills of Lake Garda, this resort is great for families. We stayed in a family room, big and clean, with a marvelous lake view. The staff is so nice, nothing is enough to make you feel happy! Specially thanks to the bar and restaurant staff! The spa is new and cozy, with a lot of massages... More 

Was this review helpful? Yes 1
Godalming, United Kingdom
Top Contributor
86 reviews 86 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed November 8, 2014

This hotel has a lot going for it. It is about 2 kilometers from Lake Garda, but high on the hillside so some rooms have a lake view. The rooms in the main building are a bit small but the suites in the annexes are bigger with balcony and distant view of the lake. If staying there on a package... More 

Was this review helpful? Yes 1
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