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All 50 Garda hotels

Poiano Resort Hotel

4.0 of 5 Hotel   |   Via Poiano, 37016 Garda, Italy
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85%
Ranked #14 of 50 hotels in Garda
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
GJC50 London, United Kingdom
  • Reviews (571)
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571 people have reviewed this hotel

Traveler rating
    318
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    61
    19
    7
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165
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This resort hotel is a confusing mix of good and bad, and could be an excellent four star hotel. However, under its current management it does not live up to its 4 star billing. First the good points: - Very large and well maintained grounds with lots of activities, great view of Lake Garda, and a fantastic Olympic size pool.... More

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Clitheroe, England, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We returned to Poiano after our fantastic holiday there last year and it more than lived up to our wonderful memories. The room, again, was clean and spacious, the food in the restaurant excellent, the facilities - including Olympic sized swimming pool - ideal for a family holiday, and the staff helpful and friendly. We look forward to returning again!

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 4 days ago NEW

After a 20 year career in overseas travel and many holidays abroad, this is probably the worst hotel and rudest restaurant staff I have ever encountered. Like "Emma 2606" we also travelled to Garda en route to the Queen Elizabeth cruise.. We were herded into an alcove. Were forced to eat cold and often inedible food, a lesson in budget... More

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Reading, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Before my holiday to this hotel I viewed Tripadvisor and saw the awful comments and thought that this can’t be right, but it was. The Italians can cook spaghetti but they can’t cook either scrambled eggs or fried eggs. The fried eggs were congealed and the scramble eggs were a bright yellow – never seen scramble eggs so yellow, I... More

Was this review helpful? Yes 1
PoianoGarda, Ufficio Marketing at Poiano Resort Hotel, responded to this review

WOW! That was a real hard shot! ... Dear John It's really sad for us to know that Poiano didn't fit your expectations indipendently from how many stars we have or we should or could have since stars do not depend on the color of the eggs or the number of seats of the free shuttle bus. Anyhow your recommendations... More

Birmingham, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Just returned from stay at the Poiana Hotel part of a group of 40 with Imagine Cruising. Hotel totally unsuitable for our group this is not a 4 star hotel obviously Imagine must not have visited this hotel to judge its suitabilty. We were treated as second class guests in the restaurant and the food was poor. The shuttle bus... More

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PoianoGarda, Ufficio Marketing at Poiano Resort Hotel, responded to this review

Dear Brenda As you can realize reading other reviews, made ​​by many different Clients (with different types of offers), nobody is a "2nd class Client" for us. Really sorry if you perceived as inefficiency from us what, we realize now, was a misunderstanding between you and the agency which organized your trip, especially concerning the transfert and the excursions.... Even... More

Aberdeen, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We have just returned from holiday which we booked through Imagine cruise. this we expected to be four days at Lake Garda and then our cruise on Cunard Queen Elizabeth. Our first impression of this hotel was terrible. We were part of a group and were treated as a bus party forced to be seated together. Food was dreadful apart... More

Was this review helpful? Yes 2
PoianoGarda, Ufficio Marketing at Poiano Resort Hotel, responded to this review

Dear emma2606 I'm happy to know that you found the Resort as clean as you expected. I remember the Imagine Cruise group, of course. We really never thought that dining all together could be a problem. I also remember the weather was not so good on that period so you couldn't enjoy the huge private park with 60 hectares of... More

Reading, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

On arriving at the hotel we were given a shabby twin room overlooking the car park. We had booked a double room so requested this and also asked for a room with a view. We were given this but at an extra cost. There is a shuttle bus into Garda but this only takes 8 passengers which does not cater... More

Was this review helpful? Yes 3
PoianoGarda, Ufficio Marketing at Poiano Resort Hotel, responded to this review

Dear heathspit So sorry to hear that your stay was not what you expected. I'm glad to know that the reception staff immediately gave an answer to your request of room change. The timetable of the free shuttle service is meant to give an answer to the demands of all our customers. The restaurant's food is very important for us... More

Buckie, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our trip to Italy was a geuine surprise. I must admit to too many preconceptions, and beliefs in many (inaccurate) stigmas with regard Italy and the Italian people. Our stay was on a half-board basis and though the rooms were basic, the reception staff a bit cold in attitude, many of the remaining staff were blessed with good manners, and... More

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
69 reviews 69 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed July 13, 2014 via mobile

This is more school party on a bad day than a 4 star hotel. We arrived just after 3pm, and no food was available anywhere. The rooms are very basic. Extra was charged for very slow WiFi. The hotel is a 40 minute hill walk from the town and the hotel transport ran half hourly, stopped all afternoon and only... More

Was this review helpful? Yes 5
PoianoGarda, Ufficio Marketing at Poiano Resort Hotel, responded to this review

Dear Mr. AWilsonDo We are really sorry to hear that Poiano has not satisfied your needs. To be fair with what you said, after 3pm there's the Pool Bar with a lot of snacks and fresch salads and the Poiano breakfast buffet is really various: different kinds of cereals, yogurts, fresh fruit, fruit in syrup, brioches, cold cuts, cheeses, breads,... More

Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 10, 2014

This is a beautiful hotel set high in the valley that leads down to Garda town, with wonderful views of the lake and surrounding countryside. The hotel comprises of blocks of rooms and apartments over a big complex with a sizeable pool and other amenities, such as tennis courts, volley ball court and football. There is a kids club and... More

Was this review helpful? Yes 5
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Additional Information about Poiano Resort Hotel

Address: Via Poiano, 37016 Garda, Italy
Location: Italy > Veneto > Province of Verona > Garda
Price Range (Based on Average Rates): $
Hotel Class:4 star — Poiano Resort Hotel 4*
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Also Known As:
Poiano Hotel Garda
Poiano Resort Hotel Garda, Lake Garda

267 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style
#4 Family Hotel in Garda #5 Luxury Hotel in Garda #12 Romantic Hotel in Garda
Hotel Class
Official Description (provided by the hotel)
The Poiano Resort is surrounded by 60 hectares of Mediterranean greenery and offers a number of ways to unwind: La Spa (with swimming pool with salt water, turkish bath, sauna, biosauna, emotional showers and massages), Olympic size swimming pool, 6 tennis clay courts, American tennis school (PBI), artificial 5-a-side football pitch, beach volleyball, archery, gymnasium with personal trainer, children's playground, game room, table tennis, shop, sporting events and musical entertainment in the evenings. ... more   less 
Number of rooms
120

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Poiano Resort Hotel and other travelers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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