A great holiday, made special by the friendly staff who made us feel very welcome. Food was fantastic, and enjoyed all the more with the lovely views from the dining room.
- Poiano Hotel Garda

A great holiday, made special by the friendly staff who made us feel very welcome. Food was fantastic, and enjoyed all the more with the lovely views from the dining room.
Just returned from a weeks holiday at The Poiano Hotel. We stayed in an apartment which must have had one of the best views on the complex, an uninterrupted view of the surrounding hills, houses and the lake. The apartment was clean, very spacious, and had a balcony where you could sit and admire the scenery! The staff were very...
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Dear Ms. Jacqueline H,
We are pleased you have enjoyed the Resort and we appreciate all your lovely comments.
We will be delighted to having you again in the hotel so please don't hesitate in contact us for your future stay with us.
Thanks a lot!
Mariana Zorzoli
Ufficio Marketing
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Just to start off by saying the staff and excellent at the resort. The problem with the resort is the distance from Garda. Although i was aware it wasn't next to the lake and appreciate that having the place set back allows for the views but there are things that could be better in relation to this.
As we stayed...
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Dear Mr. James B
I'm so sorry to hear that our Shop was not up to your expectations. I've already showed your review to the manager to resolve the problem, so thanks!
Glad to know that our staff members are "excellent"!
The distance from the lake is what allows us to be surrounded by more than 60 hectares of green...
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Just to say thank you for a wonderful holiday in August 2011. I apologise for delay in writing but I couldn't go into the New Year without expressing my thanks to the hotel but mainly to the staff. From the moment we arrived we were treated like royalty and were upgraded to an available superior room! So chuffed. The reception...
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What to say?
It's great when clients appreciate our efforts.
THANKS!
It's a pleasure to serve you.
Mariana Zorzoli
Ufficio Marketing
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A lovely looking hotel with really nice staff and far reaching views of Lake Garda. We had a room at the front of the hotel that we paid extra for but found it really noisey as the hotel reception and terrace were below. The air conditioning was very good as the weather was warm but we could not turn it...
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Dear Mr. Peter
Thank you for choosing Poiano Resort for your recent stay in Garda Lake. We have read your review and we greatly appreciate that you took the time to write it.
We are really sorry for the "noisy inconvenience". I'm sure that if you had asked at the reception they could resolve the problem immediately.
Is strange to...
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We had a wonderful stay in Hotel Poiano. The resort was spot on, the views were amazing from the resort, the hotel was clean and well maintained, the choices for breakfast was ample, the pool was olympic sized and the dinner service/prices were reasonable, plus the piano man was really good and great entertainment whilst having evening drinks. The only...
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And we'll be definitely waiting for you!
I have shared your feedback with our reception team so that we can continue to improve.
Thanks a lot for your kind words.
Mariana Zorzoli
Ufficio Marketing
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We stayed here for 1 week in sept 2011. We are a couple in our mid 50's & whilst I feel this complex would suit families it felt a little bit too much like a holiday camp. The pool was large but that's all it is an Olympic size swimming pool great if you want to train for 2012 not...
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Dear Customer
Thanks for your opinion.
The Olympic pool is to allow all our customers to enjoy their own way.
As for the bus, we agree with you that the service offered by the Municipality is not enough, in fact we are considering the possibility of offering a free shuttle from the hotel.
The distance from the lake is what...
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We arrived with a tour group and while everyone was broken up into different parts of the resort, we were taken to our block of rooms ... and got a room with a gorgeous view! Not just that, this was probably the best room we stayed in during our tour, much like a studio apartment with a massive bathroom, a...
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Thanks a lot for your review!
It's great to know that clients appreciate our efforts.
The owner is happy to know that you liked the Poiano wine, he's so proud of his vineyards!
Hope to see you soon again!
Mariana Zorzoli
Ufficio Marketing
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We stayed between the 10-17/9/2011 in C block as a couple, we were given an apartment which slept 6, had its own lounge/dining area, kitchenette and 2 bedrooms! and a perfect view of the lake, ready for the watercolour painting - excellent value.
C block is a 28 minutes walk from Garda Main bus station. The free local bus was...
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Your words make me fall in love even more of this place!
And I thought that could not be possible! =)
Thanks a lot for your appreciation.
Hope to see you again soon!
Mariana Zorzoli
Ufficio Marketing
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We upgraded to an air-conditioned room which was well worth it. The accommodation was very clean, and the staff were very helpful. The food was what you would expect from a three star hotel, but was fine. The pool was cold, but well maintained. My daughter loved it. It was an easy walk into the main area of Garda, and...
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Dear Mia
Thanks for your time and your lovely words.
It's great to know that we were able to meet your expectations.
We'll be waiting for you to comeback!
Mariana Zorzoli
Ufficio Marketing
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