We've booked this Hotel with our travel agent back in the states without even reading tripadvisor's reviews. I don't feel like saying it was all bad, actually it's an alright place. Yes certainly with some works it could look better but honestly people there were smiling and the area was relaxing. It's an ok place, give them a second chance.

We had booked 3 nights at the hotel last month but prior to departing we had to cancel due to a sudden death in the family. We had booked through Opodo and they were willing to refund the full cost in light of the circumstances. The hotel agreed in an email but then changed their mind. This is despite the... More

We have checked in for 5 nights with an intention to spend some time in Forte Dei Marmi. Truth be told this hotel was not our first choice but at this point it was quite difficult to find a place elsewhere. Cut the long story short, it was not given to us to experience the 5 night stay as after... More

My primary issue is I left my wedding ring on the sink upon check-out on August 8th. I stopped at internet cafes immediately in the next town and for the rest of my trip to email them ([-]) and ask if they had found it. Honestly, I didn't expect them to say they had found it, but even worse, they... More

We stayed in Pigalle in Forte dei Marmi for 5 nights and it was brilliant. The hotel is clean (small room but a good size I think for Italian Hotels) and the staff are very nice. Bring a phrase book and be prepared to have to speak Italian, only one staff member has English. There is a small gym and... More