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All 43 Forte Dei Marmi hotels

Augustus Hotel & Resort

5.0 of 5 Hotel   |   Viale Morin 169, 55042 Forte Dei Marmi, Italy
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Augustus Hotel & Resort
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Ranked #26 of 43 Hotels in Forte Dei Marmi
A recent review
4 of 5 stars Reviewed September 23, 2013
Esperanza79 Oslo, Norway
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79 reviews from our community

Traveler rating
    39
    16
    7
    10
    7
See reviews for
19
30
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7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rome, Italy
1 review
1 of 5 stars Reviewed 2 weeks ago

Awful experience. When I arrived at the hotel after a 6 hour traver with my 80 year old mother, I doscovered that the room I had booked was not available, I was give an awful room, in a different part of the hotel. I had booked for a 7 day stay. The following day I had to repacks all the... More

Was this review helpful? Yes
Elisa V, Direttore vendite at Augustus Hotel & Resort, responded to this review

Dear Madam, please note that on your arrival (in the late evening) we were assigned you a room upgrade, more spacious and expensive than the room you booked. You would have been able to stay in this junior suite all week, but you have decided to have the lower category that you had booked, which we have assigned in the... More

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel has pretty good setting with nice garden but this is pretty much the fine part of it. The hotel staff is quite clueless about basic standards set for 5 star hotel. I had to wait and ask for courier service couple of days until the concierge figured out how to organize it. English is just about like Chinese... More

Was this review helpful? Yes 3
Elisa V, Director of Sales at Augustus Hotel & Resort, responded to this review

Dear customer, We are really sorry for that. Kindness and professionalism of our staff has always been rewarded by guests. We do not know the details of your courier problem, but we are sure it was related to the courier company. It is an external provider, not related to our efficient concierge service. Most of our employees are fluent in... More

Paris, France
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 27, 2014

Beautiful hotel but not a five star. The hotel is not on the beach, the pool was cold and the hot tub closed. I expected much more. The staff mostly speak only Italian (I speak French and English) which made everything a little challenging. The beach is not on the property, across the street. A little bit of a walk... More

Was this review helpful? Yes 1
Oslo, Norway
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 23, 2013

We had our honeymoon here in the low season, so we payed a decent price for our lovely room. I would concur with many of the reviews on TripAdvisor that the hotel in peak season is overpriced, especially since nothing is included in the price except from the breakfast. In the off season the beach is free of charge, however... More

Was this review helpful? Yes 2
Dokkum, The Netherlands
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 9, 2013

In July we went to the Augustus Hotel but we will never come back. To begin, the rooms for the prices are absolutely not done. It is not a 5 star Hotel. There were no bikes availeble, the beach was to expensive for a chair and two simple sundeks. The Beach has to be included with your hotel room. Then... More

Was this review helpful? Yes 1
Munich
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 8, 2013

very expensive, overpriced and disappointing place! Rooms are terrible, mattress seems to have been there since the opening and you can't survive a night sleeping on them, bathroom not working properly. breakfast is boring. The beach is dirty, nobody seems to care about it and costs another 200 per day!!! the sea is dirty too (a problem of the location... More

Was this review helpful? Yes 3
Elisa V, Responsabile relazioni pubbliche at Augustus Hotel & Resort, responded to this review

Our Resort includes only historical charming buildings. For this reason, every year we are committed to continuous maintenance aimed both to structures adjustment and to their incessant improvements. The beaches of Forte dei Marmi are awarded each year with the "Blue Flag" for the best and cleanest beaches in the country. The sea plants which occasionally can be found on... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 2, 2013 via mobile

Forte Die Marmi is a hip little town Hotels are all expensive in summer but at 800.00 Euro per night I expected a luxury room. Instead Just as a motel you access your room from an outside walkway. Although I had booked the room 3 months ahead and paid 2 nights deposit, The room was a let down When we... More

Was this review helpful? Yes 5
Elisa V, Responsabile relazioni pubbliche at Augustus Hotel & Resort, responded to this review

Dear Guest, thank you very much for your opinion, it is very important for us. Our Resort includes only historical buildings. For this reason, every year we are committed to continuous maintenance aimed both to structures adjustment and to their incessant improvements. We know for sure that when you decide to be again our guest you will discover important changes... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 22, 2013

This hotel is really a 3 star hotel at 5 star prices. The rooms are outdated and old. The Internet is extremely slow if it even works. The walls are too thin and you can hear children cry in the rooms next door. The beach is very expensive at 250 euros per day. My stay at the Augustus was very... More

Was this review helpful? Yes 1
Essex
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 18, 2013

We stayed a couple of nights in Augustus Hotel and truly had a great time. The hotel was beautiful. The hotel staff were all very friendly and helpful. Especially the Brazilian bar man (sorry can't remember his name), he made great cocktails, was very friendly and went out of his way to check we were happy with them and we... More

Was this review helpful? Yes 3
London, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2013

Augustus Hotel is a first class holiday experience. We are a couple attending a wedding there and spent a hugely enjoyable long weekend in a delightful complex. The gardens are lovely and the beach facilities are sumptious. Service is charming and the staff are delightful . Breakfast is a feast in delightful suroundings . Our very large superior room in... More

Was this review helpful? Yes 1
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Additional Information about Augustus Hotel & Resort

Address: Viale Morin 169, 55042 Forte Dei Marmi, Italy
Location: Italy > Tuscany > Province of Lucca > Forte Dei Marmi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Augustus Hotel & Resort 5*
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Also Known As:
Hotel Augustus And Lido
Hotel Augustus Lido
Augustus Lido Hotel

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